Customer reviews from frigidaire.com
Frigidaire - Gallery 20.5 Cu. Ft. Top-Freezer Refrigerator - Stainless steel
Average customer rating
4
(124 Reviews)
Rating breakdown 124 reviews
5 Stars
60
4 Stars
34
3 Stars
10
2 Stars
9
1 Star
11
78%of customers recommend this product.
(
93 out of
119)
Customer Reviews for Frigidaire - Gallery 20.5 Cu. Ft. Top-Freezer Refrigerator - Stainless steel
Customer Rating
2
Disappointed
on August 13, 2018
Posted by: DOLORES Mc
from Toms River, NJ
I recently bought this refrigerator, and within 2 weeks it was replaced by another new one which had the same problem. The glass shelves have several ridiculously unsightly "decorative" circles which do not show up until the refrigerator has been plugged in overnight. No cans, bottles, or any objects had been placed on the shelves before the rings appeared.The rings overshadow each other & cannot be removed with cleaning. These rings are unacceptable. Please see photos attached. Please respond back to me regarding this issue. Thank you.
No, I would not recommend this to a friend.
Response from frigidaire.comBy Jennifer , Online Outreach Specialist, August 21, 2018
Dolores, thank you for your time and willingness to share your opinion regarding the glass shelves in your refrigerator. One of our goals is to deliver excellent customer service. Your feedback will help us understand our strengths and identify areas for growth. ~Jennifer
Written by a customer while visiting frigidaire.com
Customer Rating
4
Good Value Great Product
on August 27, 2018
Posted by: CAG25
from Berrien Springs, MI
[This review was collected as part of a promotion.] Overall it has been a good purchase. We liked the movable side door parts and the variety of different drawer sizes. The refrigerator is sleek, runs efficiently, is very quiet and easy to clean. Our two main complaints at this time - the slide out drawer within the refrigerator is very functional in the end; nice idea but wrong size. Also we do not like the flip out side door of the freezer. Doesn't close well and often boxes hang up the door so it won't close right.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
3
Freezer fan
on October 18, 2018
Posted by: Julyana
from Trujillo Alto, PR
[This review was collected as part of a promotion.] I bought this item one month ago and we already change the freezer's fan
Response from frigidaire.comBy R'Shaye, Online Outreach Specialist , October 22, 2018
Hello, Julyana. I can imagine your concern for needing repair. Since the fan has been changed, I'm sure you will enjoy your appliance for many years to come. Thank you for your feedback. Should you need any assistance, please call our Customer Care Team at 1-888.203.1389 Mon-Fri 8a-8p EST. Sat 9a-6p EST.-R'Shaye
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great Refrigerator for Apartments!
on October 20, 2018
Posted by: mjdm
from Madera, CA
[This review was collected as part of a promotion.] Not too big or too small. Nice looking, good features and lots of movable shelves.
I would recommend this to a friend!
Response from frigidaire.comBy Briana, Online Outreach Specialist , November 13, 2018
Hello, Mjdm! We appreciate your feedback! We are happy to know that you have found your Frigidaire Gallery Custom-Flex™ 20.5 Cu. Ft. Top Freezer Refrigerator to be a great refrigerator. This model is designed to keep spills contained, making cleanup a breeze. Should you ever need any assistance, feel free to contact us at 1-888-203-1389 Monday-Friday 8am-8pm EST and Saturday 9am-6pm EST.~Briana
Written by a customer while visiting frigidaire.com