Customer reviews from frigidaire.com
Frigidaire - Gallery 20.5 Cu. Ft. Top-Freezer Refrigerator - Stainless steel
Average customer rating
4
(124 Reviews)
Rating breakdown 124 reviews
5 Stars
60
4 Stars
34
3 Stars
10
2 Stars
9
1 Star
11
78%of customers recommend this product.
(
93 out of
119)
Customer Reviews for Frigidaire - Gallery 20.5 Cu. Ft. Top-Freezer Refrigerator - Stainless steel
Customer Rating
4
Awesome features!
on December 14, 2016
Posted by: Betts57
from Lewistown, MT, United States
[This review was collected as part of a promotion.] We have two Frigidaire refrigerators - one at our Heath house and recently purchased this model for our Whisky house. They are great appliances. I love the adjustable shelves on the door of this model. The ice maker malfunctioned but the manufacturer replaced it very quickly and it seems to be working fine now.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
5
Perfect fit!
on January 18, 2017
Posted by: Gildoc
from Altoona, PA, United States
[This review was collected as part of a promotion.] I bought this for my wife as a Christmas gift. She loves the amount of space and the fact it has an ice maker! The shelves that slide out make it so easy to get at things. Wonderful purchase.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
2
Noisy
on January 19, 2017
Posted by: Unlucky
from Cohasset, MA
Have had this for a couple months now; noisiest fridge we've ever owned. Works just fine, though. It was the third one of the same model we had delivered because the doors had to be flipped and when this was done with the other two they were out of line leaving gaps.
No, I would not recommend this to a friend.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, January 24, 2017
Hey Unlucky, you will find normal operating sounds addressed on page 19 of your Owner’s Manual. If what you are hearing is not listed, or if you have questions, please reconnect with us directly for assistance. Please call our Customer Engagement Center at 877-435-3287 for assistance. The hours for the Customer Engagement Center are 8am to 8pm Monday through Friday, and Saturday 9am to 6pm EST. Your friendly Frigidaire lady, Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
So Nice!!!!
on January 19, 2017
Posted by: Leone
from Pleasanton, KS, United States
[This review was collected as part of a promotion.] Just what we needed.....love the way the interior is arranged!
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
1
Looks good but awful freezer quit
on January 30, 2017
Posted by: Elle J
We bought the gallery appliances for there great looks but the refrigerator was showing signs of trouble from the first few months. We figured it was the temperature adjustment played with that, it seemed to be better than the ice maker quit started acting up until the last month it won't make ice and the freezer won't freeze anything it's just cold like the refrigerator. We had an appliance repair come out and of course it's going to be better to buy a new one than to replace the sealed unit ...Great it's only 15 months old and just past the 1 yr warranty
No, I would not recommend this to a friend.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, January 31, 2017
Elle J, I am sorry to hear about your refrigerator experience. If the freezer is not cold enough, the ice maker would not be able to make ice. Please be on the lookout for an email from me shortly. Your friendly Frigidaire lady, Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
It' great!
on February 15, 2017
Posted by: Grama Diane
from Lincoln, Ne.
[This review was collected as part of a promotion.] I love this refrigerator! The cheese and meat drawer at the top is so convenient. The sliding shelf makes finding things so easy to reach. And the ice cube maker is perfect!
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
3
The door arrangement is poor, much wasted space.
on February 15, 2017
Posted by: danalsaz
from Gretna, NE, United States
[This review was collected as part of a promotion.] Very disappointed if the shelf space over all, but mostly the door. So much wasted space. We had over all space constraints or we probably would not have bought this one. We had one other choice, $500 more & wish we had paid the extra.
No, I would not recommend this to a friend.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, February 21, 2017
Hey danalsaz, your refrigerator has our Custom-Flex Door™ that can be personalized to fit your lifestyle. All the bins are moveable (page 17 in your Owner’s Manual), and the spaces are left for you to customize the door to your needs. Here is the link to our Custom-Flex™ door bins: http://www.frigidaire.com/Filters--Accessories/Refrigerator-Accessories/ , so you can customize the space for your requirements. Should you need assistance, please reconnect with us directly for assistance by calling Mon-Fri, 8a-8p EST or Saturday 9a-6p @ 877-435-3287. Your friendly Frigidaire lady, Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
4
Shelf isn't real sturdy
on March 15, 2017
Posted by: Lee john
from Stuart, FL, United States
[This review was collected as part of a promotion.] Also the ice maker makes a lot of noise and I find this model a little too small
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com