Customer reviews from frigidaire.com
Frigidaire - Gallery 18.3 Cu. Ft. Top-Freezer Refrigerator - Ebony
Average customer rating
3.7
(11 Reviews)
Rating breakdown 11 reviews
5 Stars
4
4 Stars
4
3 Stars
1
2 Stars
0
1 Star
2
64%of customers recommend this product.
(
7 out of
11)
Customer Reviews for Frigidaire - Gallery 18.3 Cu. Ft. Top-Freezer Refrigerator - Ebony
Customer Rating
3
Works fine, but doesn't hold much.
on June 22, 2015
Posted by: Kristin
from Kansas City, MO, United States
We've had this refrigerator for about three or four months. It's doing it's job -- keeping things cold, making ice, etc. But I am so disappointed in the storage space. This was the biggest fridge we could purchase due to narrow doorways in and out of our kitchen. It's slightly narrower than our old fridge but much deeper. I think that extra depth is just for electronic components, particularly in the freezer area. The freezer on this thing is so small. I can't keep my ice cream bowl in there (which I need for making ice cream), I can't keep chicken parts for making stock, and there's no way I can cook ahead and freeze extra portions.
We're a family of three. We eat breakfast, lunch, and dinner at home (or at work/school) 90% of the time. The refrigerator is pretty much the hub of our house, and it kills me that it's so small. Why can I only fix six apples and a bunch of grapes in the fruit bin? How the heck am I supposed to feed my family nutritious meals when there's literally no room for produce?
Also, I was super excited about the customizable door storage. It's a total pain. You can't have many tall items, and the upper bins completely block you from seeing anything in the lower bin. The butter drawer is nice and roomy, though.
Like I said, the fridge runs well. The ice maker is a little loud (and has a limited capacity, of course, that my family and a guest can plow through in a day), but the real problem is the lack of space. That's not completely Frigidaire's fault as I can only have a fridge that's so wide, but come on. If you're making it deeper, don't decrease the actual area available for storage.
No, I would not recommend this to a friend.
Response from frigidaire.comBy Anna, Online Outreach Specialist, July 7, 2015
Hello Kristin!. Thanks for your commentary about your recent purchase of Frigidaire refrigerator, model FGHI1864QE. We appreciate the positive remarks and welcome the critique on the areas you are not pleased about. Your willingness to share your opinions and personal contribution will help us to better understand and meet our customer needs going forward. Best Wishes -
Written by a customer while visiting frigidaire.com
Customer Rating
4
nice bright lights
on October 15, 2015
Posted by: jaeb6231
from Broomfield, CO, United States
The quality of this refrigerator surpasses the Whirlpool 18 c.u.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
4
It works
on February 20, 2016
Posted by: Darlenepeg
from NY, United States
It is fine, this one does not get frost build up in freezer like the first one. It works fine
No, I would not recommend this to a friend.
Written by a customer while visiting frigidaire.com
Customer Rating
1
Don't Buy
on August 6, 2015
Posted by: Rene
from Auburn, Ca.
There are known problems re freezer and don't disclose when buying. Frost and condensation.
No, I would not recommend this to a friend.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Exactly what I wanted
on May 15, 2015
Posted by: Bevief
from Brooklyn, NY, United States
I looked for weeks at various refrigerators on line for the split adjustable shelves on the interior and the door --- exactly what I had before from an older frig. This was the only one that had almost everything that I wanted. It did need an additional shelf which when you see the interior should have been included. I almost ordered one but I saved one from my old unit and it fit perfectly. Also, I ordered an additional movable unit for the door as I didn't need the soda can dispenser (at a very reasonable price). The one thing that I didn't like was all the labels on the inside that had heavy glue. Took several hours and a special glue remover to get all of it off.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
4
Great For Vacation Home
on September 24, 2015
Posted by: Bill schneeman
from New Windsor, MD, United States
I purchased this unit for my vacation home because it had a lot of interior space without being to large in exterior size. In addition the shelving provides a lot of flexibility because they can be arranged in a variety of ways.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
5
on September 25, 2015
Posted by: Faye
Love my Frigidaire Gallery! So much easier to get items and clean with the pull out shelves. This one is smaller than my last refrigerator and was fearful I would not have enough space but I've not noticed loss of any space. Very happy!
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
4
It fits!
on January 15, 2016
Posted by: ATTT
from Rochester, NY, United States
It was hard to find a fridge to fit in our specific measurements, but this fits the spot perfectly. The freezer is a bit small, but workable. We love the fridge storage shelves!
I would recommend this to a friend!
Response from frigidaire.comBy Derrick , Online Outreach Representative, February 23, 2016
Hello, ATTT. Thank you for taking the time and sharing your thoughts on your Frigidaire Gallery Top Freezer Refrigerator. We are happy to read our refrigerator was able to fit your needs and with the custom flex door bins we are sure it will meet all your storage needs as well! Thanks for being part of the Frigidaire Brand family! –Regards, Derrick
Written by a customer while visiting frigidaire.com