Customer reviews from frigidaire.com
Frigidaire - 18.3 Cu. Ft. Frost-Free Top-Freezer Refrigerator - Black
Average customer rating
4.1
(13 Reviews)
Rating breakdown 13 reviews
5 Stars
7
4 Stars
3
3 Stars
1
2 Stars
1
1 Star
1
69%of customers recommend this product.
(
9 out of
13)
Customer Reviews for Frigidaire - 18.3 Cu. Ft. Frost-Free Top-Freezer Refrigerator - Black
Customer Rating
5
Sleek looking
on June 8, 2016
Posted by: Waldo2
from Greater Boston area
Bought this in black to go with kitchen remodel it replaces a 4 yr old white one that worked perfectly.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
1
???
on May 17, 2017
Posted by: penwah98
from Fresno, CA, United States
[This review was collected as part of a promotion.] Would not have purchased, probably will have to buy again soon. Still no food waiting for another visit with a repair shop.
No, I would not recommend this to a friend.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, May 23, 2017
Oh no! I am dismayed to hear you are dissatisfied with your new refrigerator, penwah98. I regret the need for a service call so soon and unexpectedly. I have full confidence that our authorized service provider will work diligently to resolve the matter in as timely a manner as possible. Should you have any questions, please reconnect with us directly by calling Mon-Fri, 8a-8p or Saturday 9a-6p EST @ 877-435-3287. We are here for you. Your friendly Frigidaire lady, Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
3
Not the best
on June 9, 2017
Posted by: Bargainhunterholic
from Massachusetts, United States
[This review was collected as part of a promotion.] Bought this a couple months ago. The first one was defective; the shelves didn't fit in right and one broke upon installation. There were also dents in the interior walls. Now the second one continuously has ice and condensation forming along inside top of freezer door and where it connects to interior when closed. I suspect it's a problem with the gasket as that doesn't even appear straight. It does run good, as our electric bill has lowered. Due to size limitations, I had only a couple choices for what I could purchase. I would not buy this one again.
No, I would not recommend this to a friend.
Response from frigidaire.comBy Brandi, Online Outreach Specialist, June 12, 2017
Uh oh, Bargainhunterholic! I hate to hear that your freezer has frost inside. Since you have noticed an issue with the gasket, this would explain the frost. Please contact us directly to schedule a service call. We can be reached at 1-800-374-4432. ~ Brandi
Written by a customer while visiting frigidaire.com
Customer Rating
2
Disappointed!
on September 28, 2017
Posted by: upseted
from Swan Quarter, NC, United States
After purchasing this refrigerator, it would freeze items on top shelf. We thought maybe we needed to adjust the controls. After doing so for weeks, noticed that the door was 1/4 inch out from the bottom. The repair person came and adjusted the door the best he could and ordered a gasket to be delivered to us. Stated the gasket should arrive in about a week. After several weeks, wecalled to check on the gasket; finally found out it was damaged before it arrived to us and was returned. Was informed another one would be mailed to us. Still waiting . Then another phone call. No one seems to know what they are doing.
No, I would not recommend this to a friend.
Response from frigidaire.comBy Ciara, Online Outreach Specialist , September 29, 2017
Hi Upseted! I am sorry to hear of your experienced with your refrigerator. I was able to reach out to the technician and your gasket is on its way. Should you have any questions or concerns, please contact us at 1-877-435-3287 Monday-Friday 8am-8pm EST and Saturday 9am-6pm EST at your convenience. Kindly–CiCi
Written by a customer while visiting frigidaire.com
Customer Rating
5
Exactly what I wanted!
on November 25, 2017
Posted by: Didi1950
from Manchester, NH, United States
[This review was collected as part of a promotion.] Deep veggie drawers, cheese drawer, lighted freezer
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com