Customer reviews from lg.com
LG - Tone+ Bluetooth Headset
Average customer rating
4
(303 Reviews)
Rating breakdown 303 reviews
5 Stars
155
4 Stars
64
3 Stars
29
2 Stars
24
1 Star
31
73%of customers recommend this product.
(
218 out of
298)
Customer Reviews for LG - Tone+ Bluetooth Headset
Customer Rating
1
Terrible on iPhone 4 & 5!
on January 9, 2013
Posted by: TedS.
from Houston, TX, USA
I previously owned the prior model, HBS-700 and was EXTREMELY PLEASED with both the performance and quality of the device. So much so, that I made it a point to buy the new model HBS-730 for my birthday (despite there being nothing wrong with my existing headset). My perception of the product changed entirely upon receipt and use of the new model. Sluggishness, skipping of media and worst of all, the Bluetooth range of the device was seemingly cut by two-thirds! The connection would drop-out and skip with the phone less than two feet away in my pocket (I did not have any problems like that with the prior model)! While the sound quality may have improved, overall, this was clearly a step backwards in the line and by LG. If you are considering this model, I would suggest you wait for LG to either put out a firmware update for the 730 OR buy the earlier HBS-700. Very disappointed...
Pros: Style/Design
No, I would not recommend this to a friend.
Quality
3
Features
4
Value
3
Written by a customer while visiting lg.com
Customer Rating
2
Fell below expectations
on March 27, 2013
Posted by: DiveBat71
from Sacramento, CA, USA
I have to spout that the majority of my products are LG and that I'm partial to the product because of the quality. I was disappointed that the 730 doesn't hold true to LG's standards. I have the 700 and had assumed that I would receive the same quality, but I am having issues with loss of volume in the left side and the out of range signal would come on even though I am just a short distance away.
Pros: Features/Settings
No, I would not recommend this to a friend.
Quality
1
Features
4
Value
2
Written by a customer while visiting lg.com
Customer Rating
3
Lacks range
on October 17, 2012
Posted by: Rocko
from Detroit, MI, USA
Was very excited to get HBS-730 because of the rave reviews on the HBS-700 I had seen online and heard from friends. My initial experience with them was even better than I had hoped. The sound was great, they felt very comfortable around my neck and to much surprise the buds actually fit well in my ears. could not have been happier... Then I set my cell phone down (my music source), walked 5-10 feet away and turned around only to experience spotty Bluetooth reception. At 10 feet that is a deal breaker. I have returned them and bought the 700s.
Pros: Performance
No, I would not recommend this to a friend.
Quality
2
Features
4
Value
4
Written by a customer while visiting lg.com
Customer Rating
1
Not for iOS devices
on May 31, 2014
Posted by: Anonymous
Just bought these - totally disappointed. The sound is too loud with no way to turn down. Looks like there are a lot of folks experiencing the same issue when paired with iOS devices.
No, I would not recommend this to a friend.
Quality
1
Features
1
Value
1
Written by a customer while visiting lg.com
Customer Rating
3
Lack Connectivity
on October 27, 2012
Posted by: Tester1
from Dallas, TX
I owned the 700 and lost it. I loved it! I purchased the 730 and am truly sadden at the lack of connectivity distance. It promises 33 feet, however I can't walk around my small home and have even connectivity. I didn't have a problem walking around my home and even outside with the 700 series, and for that reason I might have to return the 730! :-(
Pros: Style/Design, easy to use, Features/Settings
I would recommend this to a friend!
Quality
3
Features
3
Value
5
Written by a customer while visiting lg.com
Customer Rating
2
HBS700 was way better
on November 21, 2012
Posted by: Jarrieta01
from Kennesaw, GA, USA
i bought these HBS 730 and i am having issues with music and my phone calls fading in and out while being on the blue tooth. if i place my phone in my back pocket i loose connectivity, if i walk away 10 feet and turn around away from it, i ooose connectivity and sounds crackles. the HBS 700 was the best blue tooth created, not this one. if there is a fix, pls let me know
Pros: Style/Design, easy to use, Features/Settings
No, I would not recommend this to a friend.
Quality
2
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
3
Mic issues
on July 28, 2014
Posted by: Steve
from Louisiana, USA
1st I absolutely love these Tones! They are everything I need while working on the road all day.UNTIL, the mic goes out. Swapped them out and the new ones did the same. Its not my phone, Ive used 3 different phones. This would be the perfect unit if LG could fix this issue. Everything works on the unit except the other side cannot hear me. Looked around and this seems to be a common issue. I wouldn't recommend these to anyone until its fixed,
No, I would not recommend this to a friend.
Quality
1
Features
5
Value
4
Written by a customer while visiting lg.com
Customer Rating
2
Not ready yet.
on October 24, 2012
Posted by: gregwlsn
from houston, tx
Upgraded from the HBS700's, sound quality is much improved but the range is terrible on my Galaxy S 3 and inconsistent on my iPad 3. Not sure if a firmware upgrade is needed or an improved radio in this model. I can't recommend it yet.
No, I would not recommend this to a friend.
Quality
2
Features
2
Value
1
Written by a customer while visiting lg.com