Customer reviews from philips.com
Philips - 55" Class - LCD - 1080p - 120Hz - Smart - HDTV
Average customer rating
3.9
(87 Reviews)
Rating breakdown 87 reviews
5 Stars
36
4 Stars
27
3 Stars
9
2 Stars
8
1 Star
7
79%of customers recommend this product.
(
66 out of
84)
Customer Reviews for Philips - 55" Class - LCD - 1080p - 120Hz - Smart - HDTV
Customer Rating
5
Very Clear Picture
on October 11, 2011
Posted by: Bartholamew
Gender:Male
I like my choice of Television. My issues seem to be with the Cable Company/ they prodcast at 720*. They are the only choice for cable in our area.
However when blueray, or regular DVD movies are watched in pure clear picure. Video games are responsive and clear as well. Computer via HDMI is great for displaying with little to no lag-time. The sound from the TV is exceent, but muted when Home Theater is used.
There are times one would have thought the TV settings have changed, but alas it was 'low quality transmission Cable Service ...AGAIN.' for the price, and the quality this was a very good choice for my home.
However when blueray, or regular DVD movies are watched in pure clear picure. Video games are responsive and clear as well. Computer via HDMI is great for displaying with little to no lag-time. The sound from the TV is exceent, but muted when Home Theater is used.
There are times one would have thought the TV settings have changed, but alas it was 'low quality transmission Cable Service ...AGAIN.' for the price, and the quality this was a very good choice for my home.
Pros: picture quality for older viewers.
Cons: none
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
1
It would be great if it works
on May 4, 2013
Posted by: Myhobby
Gender:Male
I bought this unit to replace a 40in Samsung LCD located in my bedroom. Use it primarily for early and late news, some Netflix movies, simple stuff.
I was impressed with the specs and the prospect of easy Net access, good picture quality and my first dissapointment was the difficut access to write anithing on the net apps, using the odd screen keyboard.
No wireless standard keyboard is available even for purchase.
No wireless standard keyboard is available even for purchase.
More dissapointed with the intermittent unknown issues that force the unit to do a full reset every unknown amount of minutes. You are watching the netflix movie, or watching the news alert and puff!!!
black screen shows and goes into a full restant out of nowhere.
black screen shows and goes into a full restant out of nowhere.
Needless to say that I upgraded the firmware to the latest version that supposedly fixes this random resets and NOTHING. Still resets itself.
I do not know what else to do as it happens to many other users (watched a youtube from a dutch user that documented clearly the same problem) that suffer this "design flaw"?
I have hard time recommending this unit to a friend, until I see Philips behind its products solving the annoying flaws.
Pros: picture, sound
Cons: it does not work as it should, resets by itself every 5 minutes, unusable keyboard input format
No, I would not recommend this to a friend.
Written by a customer while visiting philips.com
Customer Rating
2
Good features, average picture
on October 18, 2011
Posted by: Brian1974
Gender:Male
This model has great connectivity to all the apps thru its wireless capabilities. However, a problem with the picture takes off from the overall rating. When viewing from slightly off-center, the color fades rapidly. This is a problem in a wide family room when the furniture cannot always be directly in front of the set.
Pros: wireless connectivity
Cons: picture fades rapidly when viewing from off-center
No, I would not recommend this to a friend.
Written by a customer while visiting philips.com
Customer Rating
4
Good product, must have most recent software, bad speaker design
on December 29, 2015
Posted by: jimmylee73
Gender:Male
Got this TV free from my mother, LOL she was throwing it away due to it constantly shutting off, and rebooting at random times. I brought it home installed the most recent software/firmware which as of this morning was version .334, She only had .308 running.
Tv has been on all day, no problems whatsover. So if you are having the same problem. Be sure to try installing the most recent software. Directions on this sight. This seems to have fixed the problem.
Great picture, only real negative I see is the speaker design. Why on earth would they put the speaker on the back, and facing backwards.... Easily fixed however with the addition of a fowardfacing soundbar and subwoofer
Pros: picture hd quality
Cons: speaker design
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
1
needs to be recalled and fixed
on September 20, 2013
Posted by: upsetinMaine
Gender:Female
although it was easy to set up and get running right out of the box, we've had nothing but problems since two weeks into owning this tv that we purchase about 2 yrs ago. The tv shuts down all on it's own while you are watching it. It freezes non stop if you are using the Wi-Fi feature and our Wi-Fi router is sitting right beside the tv! We are unable to use the Netflix feature, which is the main reason we got this, as it takes way to long to load up anything and keeps freezing up on us. It take about 10 minutes just to shut off after hitting the power button. It then takes another 20 minutes to turn it back on if you are simply trying to reboot it to unfreeze it. We have been told over and over again that it's not the TV's fault, it's Netflix, yet Netflix runs just fine over the same router box, on a tv in another room that the signal has walls to go through when it won't work on this tv. Also the speakers are in the back of the tv so it's very hard to hear, unless you are the neighbors across the street cause the sounds going towards them and not you.We have gotten to the point that we've had it. We are thinking about tossing this tv and getting another one.
Pros: easy to set up, nice picture
Cons: slow, shuts itself off in the middle of watching it!, netflix doesn't work on it, speakers are in the back so it's hard to hear
No, I would not recommend this to a friend.
Written by a customer while visiting philips.com
Customer Rating
4
Product Wi-Fi Media Connect software does not work.
on June 17, 2012
Posted by: review
Gender:Male
Purchased this TV to use the Wi-Fi Media Connect feature for slide shows.
Tried installing the software on four different computers, it would only work for a short period on one computer. Three computers run Windows 7 64 and did not work or find the TV. The computer that ran XP did work sometimes but even though the computer was right next to the TV the signal strength was weak and repeatedly disconnected after a few pictures.
Tried installing the software on four different computers, it would only work for a short period on one computer. Three computers run Windows 7 64 and did not work or find the TV. The computer that ran XP did work sometimes but even though the computer was right next to the TV the signal strength was weak and repeatedly disconnected after a few pictures.
Pros: wireless connect to computer
Cons: product wi-fi media connect software does not work
No, I would not recommend this to a friend.
Written by a customer while visiting philips.com
Customer Rating
1
This product is presdently at workshop for repairs
on June 18, 2012
Posted by: Gopal
Gender:Male
This product had issue with picture and clarity, did not owrk at all after a while .... from day one ...
Pros: net tv phillips media connect
Cons: form day one had problems, phillips media connect did not work
No, I would not recommend this to a friend.
Written by a customer while visiting philips.com
Customer Rating
5
PHILIPS TV
on June 16, 2012
Posted by: HELENMARTINEZ
Gender:Female
THIS PRODUCT HAS EXCELLENT FEATURES ON MY TV, EASY FOR ME TO UNDERSTAND WHAT IT DOES HAVE, I REALLY ENJOY THAT IT HAS FACEBOOK AND PANDORA AND NETFLIX.
I would recommend this to a friend!
Written by a customer while visiting philips.com