Customer reviews from cuisinart.com
Cuisinart - Ice Cream and Gelato Maker - Black/Stainless Steel
Average customer rating
4.7
(412 Reviews)
Rating breakdown 412 reviews
5 Stars
335
4 Stars
54
3 Stars
13
2 Stars
2
1 Star
8
95%of customers recommend this product.
(
324 out of
341)
Customer Reviews for Cuisinart - Ice Cream and Gelato Maker - Black/Stainless Steel
Posted by: Healereducator
Gender:Female
Verified Purchase:Yes
The motor burned out after making only 5 quarts of ice cream- and not even on the same day... and to the letter of the instructions. I am returning it !
No, I would not recommend this to a friend.
Written by a customer while visiting cuisinart.com
Posted by: Marina S
from Princeton, NJ
Gender:Female
Verified Purchase:Yes
After churning for 60 minutes, the milk just stayed as milk, completely liquid. I am returning the product back.
No, I would not recommend this to a friend.
Written by a customer while visiting cuisinart.com
Posted by: Gelato fan
Verified Purchase:Yes
The best aspect of this product is that it makes gelato/ice cream on demand because it is a compressor unit. It also has two churn paddles so that the product has the right air consistency, that is, either for ice cream or gelato. The price of this product was more affordable compared to other brand names. While not compact, the height easily allows it to be placed under cabinets on a counter.
The negative aspects are that it only makes one pint of ice cream/ gelato at a time. Most recipes I use are at least one and a half pints. This requires that the machine is given a short rest period during which I clean the removable container to wash it to ready it for the second churning. The clean up is extremely messy. Removing the ice cream from the paddles and the sides of the container is difficult. I feel that some of the ice cream is lost during this process. Also, if the ice cream becomes chilled to the point where the paddles can no longer turn prior to the timer going off there is no warning noise. I happened to be by the unit at the time, heard the motor and looked in and saw that the paddle was not spinning. I believe that if I had left it on long enough the system would have turned itself off so as not to overheat, but I never let it reach that point.
These are annoyances that I can live with for now but if I find myself making ice cream on a more frequent basis or when the time comes to replace this machine I will splurge on a little more expensive model from another manufacturer that remedies the negative aspects.
No, I would not recommend this to a friend.
Written by a customer while visiting cuisinart.com
Posted by: S. FURMAN
Verified Purchase:Yes
Very disappointed! Mixture will not freeze. Made sure bowl was hard frozen and mixture very cold.
Written by a customer while visiting cuisinart.com
Posted by: Kitty K
from Massachusetts
Verified Purchase:Yes
I'm learning to make gelato. I think it would help if the machine had a slower setting for gelato, in addition to the special gelato paddle.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: chicago kim
from Chicago, IL
Gender:Female
Verified Purchase:Yes
Works great but it's HUGE and HEAVY! I didn't want to have to keep an ice cream maker liner in my freezer since I have limited freezer space....but this thing is so big! Not sure I would have sprung for the more expensive model if I'd have realized how big it is lol. But it works as advertised and it's my fault for not reading dimensions!
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: Nick P
from Georgia
Gender:Male
Verified Purchase:Yes
I got this machine for my birthday. I am a complete novice at owning an ice cream machine. This machine makes the best and creamiest ice cream I have ever tasted and it's fresher than what you buy in the store. I would recommend this machine to anyone that wants amazing ice cream. it is super simple to use and clean up.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Customer Rating
4
A good machine but the design can be improved abit
on December 12, 2022
Posted by: Catherine Wu
from Atlanta, Ga
Gender:Female
Verified Purchase:Yes
It's a great machine and easy to be operated. Only thing that took one star out is the icy liquids gets overflow and reached the top of cap. Very messy in the end of processing.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com