Customer reviews from sony.com
Sony - 55" Class (54.6" Diag.) - LED - 2160p - Smart - 3D - 4K Ultra HD TV
Average customer rating
3.8
(56 Reviews)
Rating breakdown 56 reviews
5 Stars
24
4 Stars
11
3 Stars
11
2 Stars
5
1 Star
5
73%of customers recommend this product.
(
40 out of
55)
Customer Reviews for Sony - 55" Class (54.6" Diag.) - LED - 2160p - Smart - 3D - 4K Ultra HD TV
Posted by: Cindy55
Gender:Female
Verified Purchase:Yes
Had this tv for 2 years and 10 months. Got the 6 blinking red lights. It was all over after that. Junked
No, I would not recommend this to a friend.
Response from sony.comBy Sony Social Support, December 8, 2018
Hi Cindy55, we are sorry for the inconvenience. We recommend following the steps from the link below to troubleshoot the issue: https://www.sony.com/electronics/support/articles/00011057
Regards,
Erin
Regards,
Erin
Written by a customer while visiting sony.com
Posted by: Harry 2122
Gender:Male
Verified Purchase:Yes
I brought this unit based on the Sony products I purchased in the past. Quality and ease of operation has deteriorated over the last few years.
No, I would not recommend this to a friend.
Written by a customer while visiting sony.com
Posted by: Drip Dry
Gender:Male
Verified Purchase:Yes
I ought this tv 4 years ago to replace a Sony tv that lasted about 3 years. Will not by another Sony product.
No, I would not recommend this to a friend.
Response from sony.comBy Sony North America Customer Support, July 23, 2019
Hello, Drip Dry!
We value your opinion and we would like to apologize if our product did not meet your expectations.
~Zac
We value your opinion and we would like to apologize if our product did not meet your expectations.
~Zac
Written by a customer while visiting sony.com
Posted by: OMars
Gender:Male
Verified Purchase:Yes
Had my TV now for 2 years and it’s amazing and the quality is great.
I would recommend this to a friend!
Response from sony.comBy Sony North America Customer Support, October 11, 2019
Hi, OMars!
That's great! Thank you for sharing your wonderful experience with your Bravia TV. Thanks for choosing Sony!
Regards,
Vincent
That's great! Thank you for sharing your wonderful experience with your Bravia TV. Thanks for choosing Sony!
Regards,
Vincent
Written by a customer while visiting sony.com
Posted by: Tomdoc
Gender:Male
Verified Purchase:Yes
This Sony TV is so much more than I expected! I has such a fantastic ultra HD picture; the picture is vivid and so sharp when viewing a 4k streaming programs. And there are so many great features of this Android TV. It has taken a while to learn what it can do and how to use it. Not that it is complicated at all, but rather Sony has made it so robust, though easy to use, that it does take some exploring to discove its full range of capabilities. It is quite easy to set up and it has a nicely designed remote that we all like.
I would recommend this to a friend!
Written by a customer while visiting sony.com
Posted by: jose45
Gender:Male
Verified Purchase:Yes
When i got this tv i did not like the angle of it i did not like the picture look and i changed it to X900F49inches and this moel i loved so much, and this model i am waiting for the upgrade tv XBR49X950H.
I would recommend this to a friend!
Response from sony.comBy Sony North America Customer Support, April 22, 2020
Hi, jose45, We are thrilled to hear that you love your Bravia TV so much. We can't wait to hear your feedback again once you upgraded your TV. Thank you for the feedback and for trusting Sony! -Vincent
Written by a customer while visiting sony.com
Posted by: KOHME
Verified Purchase:Yes
I don't think to many people know this, buy SONY created 4K. They were the first in the industry to produce for sale a 4K television. I enjoy my TV daily, some of the Android updates have some stupid things that they change. The next update fixes all the unwanted feature the previous update gave your TV. In my opinion it's great TV. There is one aspect of the TV I do not like and that is the metal stand, I find it extremely un-sturdy but it's and easy fix with a small length of twine.
I would recommend this to a friend!
Response from sony.comBy Sony North America Customer Support, July 3, 2020
Hi KOHME, Awesome! We're very pleased to hear you appreciate the overall features of your XBR55X850C. Thanks for choosing Sony. -Sam
Written by a customer while visiting sony.com
Posted by: Felipe77
Gender:Male
Verified Purchase:Yes
As I turn it on it resets automatically, over and over. I tried restarting it several times and the issue continues. can someone help?
I would recommend this to a friend!
Written by a customer while visiting sony.com