Customer reviews from sony.com
Sony - 55" Class (54.6" Diag.) - LED - 2160p - Smart - 3D - 4K Ultra HD TV
Average customer rating
3.8
(56 Reviews)
Rating breakdown 56 reviews
5 Stars
24
4 Stars
11
3 Stars
11
2 Stars
5
1 Star
5
73%of customers recommend this product.
(
40 out of
55)
Customer Reviews for Sony - 55" Class (54.6" Diag.) - LED - 2160p - Smart - 3D - 4K Ultra HD TV
Posted by: Farney
Gender:Male
Verified Purchase:Yes
I bought wireless headphones....cannot use them with this TV since it has no Bluetooth. The newer models have a remote with a microphone to speak into to control the TV. Not this model!
No, I would not recommend this to a friend.
Response from sony.comBy Sony North America Customer Support, October 24, 2017
Hello Farney, we are very sorry for your bad experience here. Please allow us to help you and make this a better experience. You can contact us at socialsupport@am.sony.com and include all information such as model/serial no, address, phone number, a brief description of your concern and a reference number if any so we can check your file.
Thank you, _Bob
Thank you, _Bob
Written by a customer while visiting sony.com
Posted by: CompTIA dude
Gender:Male
Verified Purchase:Yes
Could not be happier with the quality of entire unit
I would recommend this to a friend!
Written by a customer while visiting sony.com
Posted by: Randy is the only one I h
Gender:Male
Verified Purchase:Yes
I bought this TV on 1-01-2015 and it had to be replaced on 12-31-2015. I love it, but not the Apple 4G TV has VUDU, I can live without the unreliable android TV aspect.
No, I would not recommend this to a friend.
Response from sony.comBy Sony North America Customer Support, November 6, 2017
Hello Randy is the only one I h, Sony takes into consideration all feedbacks and suggestions to improve the performance and quality of our products. We're always looking to make Sony better. We appreciate your time sharing this feedback. Thanks, _Bob
Written by a customer while visiting sony.com
Posted by: sjm3408dr
Gender:Male
Verified Purchase:Yes
The quality of this tv is outstanding. Worth every dollar I paid for it.
I would recommend this to a friend!
Written by a customer while visiting sony.com
Posted by: Cananea27
Gender:Male
Verified Purchase:Yes
Excelente perfomance and so happy with my Sony tv .
I would recommend this to a friend!
Written by a customer while visiting sony.com
Posted by: Anonymous
Gender:Male
Verified Purchase:Yes
I bought this tv last year as a replacement for LG google tv that was stolen,i love the features the tv offers, however the touch pad needs some work as it now only controls volume. overall although you trade some video quality compared to OLEDs,it's a good value for the money,it has had a couple of reboot issues, i had to remove app. from Starz because it refused to work on this platform, but that was probably a Starz issue,the TV has frozen and rebooted a few times(minor annoyance ,as of now).
I would recommend this to a friend!
Written by a customer while visiting sony.com
Posted by: yasser2018
Gender:Male
Verified Purchase:Yes
hellow
please i need Language arabic for my TV (Sony - XBR55X850C).
thank you
please i need Language arabic for my TV (Sony - XBR55X850C).
thank you
I would recommend this to a friend!
Written by a customer while visiting sony.com
Posted by: AnneliseP
Verified Purchase:Yes
FIX Code E58409787. I can't believe SONY knew about this problem and i still got sold this lemon. I need this fixed Power supply Plug 6802 pin #3, wire loose needs resetting. LED Red light blinking 6 time intervals Need help now
No, I would not recommend this to a friend.
Response from sony.comBy Sony Social Support, December 8, 2018
Hi AnneliseP, We would like to know more about the issue and help you out. Kindly send us an email at socialsupport@am.sony.com including my name and this feedback post in the email. Hope to hear from you.
Regards,
Erin
Regards,
Erin
Written by a customer while visiting sony.com