Customer reviews from sony.com
Sony - 55" Class (54.6" Diag.) - LED - 2160p - Smart - 3D - 4K Ultra HD TV
Average customer rating
3.8 out of 5
3.8
(56 Reviews)
Open Ratings Snapshot
Rating breakdown 56 reviews
5 Stars
24
4 Stars
11
3 Stars
11
2 Stars
5
1 Star
5
73%of customers recommend this product. 
(
40 out of 55
)
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Customer Reviews for Sony - 55" Class (54.6" Diag.) - LED - 2160p - Smart - 3D - 4K Ultra HD TV
Customer Rating
4 out of 5
4
Beautiful Colors
on July 4, 2015
Posted by: mandymarie83
Verified Purchase:Yes
This is a fantastic tv. My biggest complaint is lack of setup information. The manual is poor at best and confusing. If they had a better instruction manual I'd give it five stars. Other then that we love the tv.
I would recommend this to a friend!
Response from sony.comBy JeannetteSony SupportJuly 9, 2015
Hello mandymarie83! Thank you for sharing your feedback with us, we will make sure to pass this information regarding the manual to the proper department for future reference.
Written by a customer while visiting sony.com
Customer Rating
5 out of 5
5
Excellent TV
on June 17, 2015
Posted by: Dogmom
Verified Purchase:Yes
My husband is mildly visually impaired, and this TV has the cleanest, clearest picture we've ever seen. We are extremely pleased with it. I feel compelled to add that our dog actively watches this TV when he never did with out old set. He loves anything with action!
I would recommend this to a friend!
Response from sony.comBy -JenSony SupportJune 19, 2015
Hi Dogmom, You'll never go wrong with Sony. We're glad to know that all of you are extremely pleased with this TV, we appreciate this feedback. Thank you for choosing Sony.
Written by a customer while visiting sony.com
Customer Rating
5 out of 5
5
The best
on March 13, 2017
Posted by: jos3_5
Gender:Male
Verified Purchase:Yes
The tv really does its job! The picture is amazing
I would recommend this to a friend!
Written by a customer while visiting sony.com
Customer Rating
2 out of 5
2
unplugging to reset
on April 3, 2017
Posted by: Batman6561
Gender:Male
Verified Purchase:Yes
the TV is great and awesome if I didn't have too unplug to reset. Most times the tv seems to be thinking what it wants to do. it never shuts off. I turn it off and it will pop back on. I've check all my settings and there's nothing set to keep it on. very frustrated. Should've bought the extended warranty.
No, I would not recommend this to a friend.
Written by a customer while visiting sony.com
Customer Rating
5 out of 5
5
great tv nice price
on August 15, 2017
Posted by: noelle19
Gender:Male
Verified Purchase:Yes
sony 4k the best tv ever with android makes even better awsome tv
I would recommend this to a friend!
Written by a customer while visiting sony.com
Customer Rating
5 out of 5
5
Sony TV Last Long Time
on August 25, 2017
Posted by: Monk Joe
Gender:Male
Verified Purchase:Yes
have purchased this 4K TV two years ago at Best buy. I have this TV on 24 hours a day never have any Trouble. Best TV I every had. Keep up the good work Sony.
I would recommend this to a friend!
Written by a customer while visiting sony.com
Customer Rating
2 out of 5
2
It is an ok not great product
on August 26, 2017
Posted by: Cssuppes
Gender:Male
Verified Purchase:Yes
Not as good with 3d as LG and 4k is little better than vizio and other cheaper brands but not great. Remote issues and it restarts or updates at most annoying times when it is not set up to do so. Features on the smart part are not set up with out much thought on layout, they could have done way better.
No, I would not recommend this to a friend.
Written by a customer while visiting sony.com
Customer Rating
5 out of 5
5
Best TV I have ever owned! Picture is amazing
on September 21, 2017
Posted by: Anonymous
Gender:Male
Verified Purchase:Yes
I bought this when it came out. It's like being at the movies. I also bought the 7.1 4k surround sound bar which makes it sound amazing. My only complaint is you have to reset the TV once in while.
I would recommend this to a friend!
Written by a customer while visiting sony.com
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