Customer reviews from philips.com
Philips Sonicare - Sensitive Replacement Heads (3-Pack) - White/Blue/Green
Average customer rating
4.3
(49 Reviews)
Rating breakdown 49 reviews
5 Stars
33
4 Stars
8
3 Stars
1
2 Stars
3
1 Star
4
84%of customers recommend this product.
(
37 out of
44)
Customer Reviews for Philips Sonicare - Sensitive Replacement Heads (3-Pack) - White/Blue/Green
Customer Rating
5
Will get coupon for 15% off on next purchase
on December 7, 2023
Posted by: Coupon Clipper
Verified Purchase:Yes
[This review was collected as part of a promotion.] For writing this review, I will get a coupon for 15% off on my next purchase. Typically, I will not remember to use it or else I will not be able to locate it when the time comes.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
1
The brush head does not clean well - too soft
on November 12, 2013
Posted by: Eddie
Bought the Philips Soniccare EasyClean which came with 2 sensitive brush heads. The brushes are too soft to clean.
I had to use hand toothbrush afterward, so instead of saving time I ended up wasting more time... I will try change to a different brush head.
No, I would not recommend this to a friend.
Written by a customer while visiting philips.com
Posted by: Khaznavar
Gender:Male
Verified Purchase:Yes
Works really well and hopefully will last as long as its predecessor
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
5
Works well, fast and refreshed feeling every day
on May 16, 2024
Posted by: Robin13579
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] Toothbrushing used to be a hassle every morning. Now it's fast I feel clean and refreshed every morning.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
5
It’s GREAT
on November 23, 2024
Posted by: Ldynfabio
Gender:Female
I have very sensitive gums and this sensitive toothbrush head makes my gums feel great. I can even semi-cold fruit.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: 88888
Verified Purchase:Yes
[This review was collected as part of a promotion.] my first brush and it is perfect for my delicate teeth
Written by a customer while visiting philips.com
Customer Rating
1
Sensitive brush heads aren’t soft at all! Awful!
on January 10, 2026
Posted by: City Girl
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] These brushes are NOT soft at all. Unfortunately, they are nothing like the Sensitive brush heads in years past. Too bad I purchased 2 sets of these so now I have 6 expensive brushes that I can’t use.
I called Philips and they will send me 6 of a different type to test. I will see how it goes but it is very disappointing to say the least that these aren’t soft even after using 1 from each pack for a week!
No, I would not recommend this to a friend.
Response from philips.comBy Dimitris Syrmopoulos, Philips Consumer Care, January 11, 2026
Hi there, we’re sorry to hear about your experience, and thank you for bringing this to our attention. We'd like to look into your case immediately and ensure a prompt resolution for your issue. Please consider reaching out to us via one of our social media channels. We are available 24/7 on Facebook, Instagram @Philips or X (Twitter) @PhilipsCare. Your questions and concerns are important to us, and we're here to help. Hope to speak to you soon! Best regards, Philips Consumer Care
Written by a customer while visiting philips.com
Posted by: User8
Verified Purchase:Yes
[This review was collected as part of a promotion.] The brushes I receive don't fit snuggly, but are just as effective. May need to upgrade the whole toothbrush. IN the meantime, the brushes do an excellent job and since I've been using the Soniccare electronic toothbrush, my dentist regularly tells me how good my teeth look to him on examination
Written by a customer while visiting philips.com