Customer reviews from Samsung US
Samsung - Trender Mobile Phone - Amethyst (Sprint)
Average customer rating
2.1
(32 Reviews)
Rating breakdown 32 reviews
5 Stars
1
4 Stars
3
3 Stars
6
2 Stars
9
1 Star
13
23%of customers recommend this product.
(
7 out of
30)
Customer Reviews for Samsung - Trender Mobile Phone - Amethyst (Sprint)
Customer Rating
1
A New Glitch Every Day
on November 10, 2011
Posted by: BettyBossypants
from Springfield, MO
Expertise:Intermediate
Touchscreen sensitivity varies, seemingly unrelated to sensitivity settings. Sometimes have to touch a link 10 times before it takes, other times buttons are selected when my finger is merely hovering over the screen. End Call slider button never seems to work when I am trying to end a call. Displays incorrect names with some contacts when sending text messages. Currently displays only my sent text messages and not my received ones. Received a text today and it was not displayed as a new text, but the phone did manage to start a draft of a text message in which it was forwarding the received text to two of my other contacts. This was all while it was in my locker at work. I can only imagine what it will do next. I hate this phone and cannot wait to be rid of it.
Pros: Inexpensive, Lightweight
Cons: Did not meet expectations, so many glitches., unreliable touchscreen sensitivity, low mp camera
No, I would not recommend this to a friend.
Features
3
Performance
1
Design
3
Value
1
Written by a customer while visiting Samsung US
Customer Rating
1
Poor Quality Phone
on December 5, 2011
Posted by: livunderthestars
I purchased this phone six months ago. Twice a month, every month, since I have purchased the phone I have been in a store to repair it. The text messaging feature has so many bugs. Texts delete without anyone pressing the delete button. Texts show up under a different name than the person they are sent to. The It is by the far the worst phone I have ever purchased.
Pros: Bright display
Cons: Poor quality, Did not meet expectations, bugs
No, I would not recommend this to a friend.
Features
3
Performance
1
Design
2
Value
1
Written by a customer while visiting Samsung US
Customer Rating
3
Nice idea, but not a good phone
on September 4, 2011
Posted by: Dare2bzany
from Spokane, WA
Expertise:Intermediate
I upgraded (?) to a Trender from my Exclaim. This phone seems to be a step backward from the exclaim. There is no video, the camera is less quality, there is no message indicator light for missed message to just name a few issues. I did not want to change phones to begin with, but I honestly thought this would be at least a lateral step but I really feel that it is a step back. This phone is junk. I wouldn't recommend it.
Pros: Lightweight
Cons: Did not meet expectations
No, I would not recommend this to a friend.
Features
3
Performance
2
Design
2
Value
2
Written by a customer while visiting Samsung US
Customer Rating
1
Upset!!!!!!!!!!!!!!!!!!!!
on January 16, 2012
Posted by: TenTwo
Big mistake, I thought I was getting value for what the phone can do. This phone constantly dialing out and when locked it dials emergency. Wasted my money and would gladly return phone for another model in Samsungs line of models. I gave Trender a chance, phone should be recalled! This is what happens when you go with the name of Manufacture and not product. Will buy something different maybe from different manufacturer! Very, Very upset.
Pros: there is none
Cons: Poor quality, Did not meet expectations, advertising
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
3
Value
1
Written by a customer while visiting Samsung US
Customer Rating
2
you get what you pay for, but at least that's adequacy with this phone
on November 6, 2011
Posted by: TunaFish7
from Maryland
Expertise:Expert
This is my 2nd non-flipphone (prev one was not a samsung device,) and per my exp to date, the designers still need to find the holy grail of these things: a "positive" way to keep the thing from unlocking itself and making calls when getting jostled about in a pocket/purse/cernterline console (of a car)/etc.... Why use pushbuttons and not sliding switches?
When "locked" Trender volume buttons are active: music volume changes often when I squat or lean in my seat (w/ phone on my belt.
Display is sharp, but UI is gen'ly underwhelming & more often frustrating than wow.
Screen responds to fingers/finger pads gripping the edge of the phone "leaning" onto the display face, not touching the face in any way that I'd expect to trigger a response: lauch apps, left apps, made calls, delete/add short cuts. For this reason alone, I may replace it.
VERY DIFFICULT to use the GUI slider switch to snooze alarms a lot of the time. Seems device has just enough resources to play the alarm, drive the vibrator + display the GUI, has no ability to detect the finger frantically swiping the screen. Makes no difference if swipes are long or short. Seems most specific to either a calendar event or timed alarm, but I forget which right now.
Similar note: If I accidentally make a call -- seems very easy to do on this phone -- I CANNOT get the "disconnect" slider to work until after I hear rings come back from the called number.
Sent my contacts from my old phone to my new phone successfully; Trender offered to show me the rcvd data, but never did when I ACK'd its offer. WORSE: it showed no further evidence of having rcvd anything. I pulled the flash from the Trender and checked on a PC: The contact info did get stored in VCF files. Hopefully the manual will advise how to get the phone to do something with this rcvd data.
I've driven the volume down to "Vibrate" and seen alarms still sound. I observed this happen several times in a rows one day, actually, while snoozing alarms, but I think it eventually stopped, i.e. sounding alarms eventually stopped pulling the phone out of vibrate-only mode.
I rarely (ever?) see the signal strength go above 1 bar. Most of the time seems to be at "no" bars. Don't know if that's a carrier issue or HW/SW issue.
Wish they'd've chosen to put '&' on the keypad and push some other symbol to the "symbol lookup list."
-- GUI List Widgets:
- How come only the contact list has a dragable slider. Why not use in other lists, like the song listings. "Flinging" your way through the list is cool. for a little while.
- the play list contents is sortable, but the alarm list is not? (It would be nice to sort alarms by time, rather than timerID, which is of consequence only internally to SW.)
- list items (contacts, notes, calendar items,...) have a good top/bottom margin, but only display 1 line of text ever.
MP3 player is frustrating: if you leave the player one way, it loses knowledge of the current song/playlist. If you leave the player another way, it keeps knowledge of current song, but NOT the playlist, so on return to the player, the subsequent song seems random from the library.
Wish the speakerphone was a bit louder.
I like the ability to crop & resize pix when associating them with contacts & shortcuts. Haven't used it in normal conditions, but camera seems unexceptional.
There's more to complain about, but I gotta move on with my life....
When "locked" Trender volume buttons are active: music volume changes often when I squat or lean in my seat (w/ phone on my belt.
Display is sharp, but UI is gen'ly underwhelming & more often frustrating than wow.
Screen responds to fingers/finger pads gripping the edge of the phone "leaning" onto the display face, not touching the face in any way that I'd expect to trigger a response: lauch apps, left apps, made calls, delete/add short cuts. For this reason alone, I may replace it.
VERY DIFFICULT to use the GUI slider switch to snooze alarms a lot of the time. Seems device has just enough resources to play the alarm, drive the vibrator + display the GUI, has no ability to detect the finger frantically swiping the screen. Makes no difference if swipes are long or short. Seems most specific to either a calendar event or timed alarm, but I forget which right now.
Similar note: If I accidentally make a call -- seems very easy to do on this phone -- I CANNOT get the "disconnect" slider to work until after I hear rings come back from the called number.
Sent my contacts from my old phone to my new phone successfully; Trender offered to show me the rcvd data, but never did when I ACK'd its offer. WORSE: it showed no further evidence of having rcvd anything. I pulled the flash from the Trender and checked on a PC: The contact info did get stored in VCF files. Hopefully the manual will advise how to get the phone to do something with this rcvd data.
I've driven the volume down to "Vibrate" and seen alarms still sound. I observed this happen several times in a rows one day, actually, while snoozing alarms, but I think it eventually stopped, i.e. sounding alarms eventually stopped pulling the phone out of vibrate-only mode.
I rarely (ever?) see the signal strength go above 1 bar. Most of the time seems to be at "no" bars. Don't know if that's a carrier issue or HW/SW issue.
Wish they'd've chosen to put '&' on the keypad and push some other symbol to the "symbol lookup list."
-- GUI List Widgets:
- How come only the contact list has a dragable slider. Why not use in other lists, like the song listings. "Flinging" your way through the list is cool. for a little while.
- the play list contents is sortable, but the alarm list is not? (It would be nice to sort alarms by time, rather than timerID, which is of consequence only internally to SW.)
- list items (contacts, notes, calendar items,...) have a good top/bottom margin, but only display 1 line of text ever.
MP3 player is frustrating: if you leave the player one way, it loses knowledge of the current song/playlist. If you leave the player another way, it keeps knowledge of current song, but NOT the playlist, so on return to the player, the subsequent song seems random from the library.
Wish the speakerphone was a bit louder.
I like the ability to crop & resize pix when associating them with contacts & shortcuts. Haven't used it in normal conditions, but camera seems unexceptional.
There's more to complain about, but I gotta move on with my life....
Pros: Built-in speakers, Bright display, Inexpensive
Cons: bug-free sw but unexceptional when not marginal
Features
3
Performance
2
Design
2
Value
2
Written by a customer while visiting Samsung US
Customer Rating
2
If you want a smart phone, buy a smart phone.
on November 12, 2011
Posted by: porche911
This phone lacks many features of a true smart phone. The display is slow or even unresponsive at times. The sliders often do not respond at all. It does what I need it to do, but not any more. One good point is the keyboard buttons are larger than other phones in this category. The bottom line is that this phone is not a smart phone. Get and Android or even a iP*.
Pros: Inexpensive
Cons: Poor quality, Too big, touchscreen response, buggy
No, I would not recommend this to a friend.
Features
2
Performance
2
Design
2
Value
2
Written by a customer while visiting Samsung US
Customer Rating
2
Hard To Use The PHONE feature!
on October 19, 2011
Posted by: itsjax1
from Chicago, IL
Expertise:Intermediate
I loved the design of the phone, so I replaced my old Samsung Rant with this Trender.
After using it for a day, I found it to be hard to use. I have no other problems with the phone except trying to answer phone calls, hanging up and dialing...lol! It is very hard to use the slide feature to answer and hang up the phone. After finally getting it to end a call, I find that I accidently re-dial the phone number on accident.
I now hate this phone after only having it 2 weeks. I regret my decision to keep it.
After using it for a day, I found it to be hard to use. I have no other problems with the phone except trying to answer phone calls, hanging up and dialing...lol! It is very hard to use the slide feature to answer and hang up the phone. After finally getting it to end a call, I find that I accidently re-dial the phone number on accident.
I now hate this phone after only having it 2 weeks. I regret my decision to keep it.
Pros: Bright display, Lightweight
Cons: Did not meet expectations
No, I would not recommend this to a friend.
Features
3
Performance
1
Design
4
Value
3
Written by a customer while visiting Samsung US
Customer Rating
1
Worst Phone Ever!!!!!
on February 4, 2012
Posted by: trenderjunk
from Quincy, IL
Expertise:Expert
I purchased this phone for my husband and three kids. It is the worst phone they have ever had! I would definitely not recommend this phone to anyone unless you want to have information deleted for no reason. When you go to send an email, you have to check who you are sending it to because it goes to the wrong person. It deleted your address book. It also deletes emails. We went back to our old phones because these are junk!
Cons: deletes messages, sends messages to wrong person, deletes address book
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Written by a customer while visiting Samsung US