Customer reviews from microsoft.com
Nokia - Lumia 1520 4G Cell Phone
Average customer rating
4.5
(532 Reviews)
Rating breakdown 532 reviews
5 Stars
379
4 Stars
92
3 Stars
24
2 Stars
18
1 Star
19
90%of customers recommend this product.
(
478 out of
532)
Customer Reviews for Nokia - Lumia 1520 4G Cell Phone
Customer Rating
3
Good Phone that could be better. Issues with Camera
on January 12, 2014
Posted by: Peteten
from Trenton, NJ, USA
Using this phone for my work phone.
The Good
- The size is awesome for sorting through the couple hundred emails I receive a day.
- All the bells and whistles of a top smartphone.
- Awesome camera specs (see the bad)
- Very good performance (speed)
- battery life decent so far
- love that it has Office preinstalled
- Most likely a windows issue but wish the phone had more configuration settings. Having extensive experience with Apple (iPhone 3gs, 4, 5, iPad 2, iPad 4) and Android (several Samsung Galaxy models) I feel that both the Apple and Android devices allow much more control over the device and applications, allowing the user to customize the device to their liking.
- The size is awesome for sorting through the couple hundred emails I receive a day.
- All the bells and whistles of a top smartphone.
- Awesome camera specs (see the bad)
- Very good performance (speed)
- battery life decent so far
- love that it has Office preinstalled
- Most likely a windows issue but wish the phone had more configuration settings. Having extensive experience with Apple (iPhone 3gs, 4, 5, iPad 2, iPad 4) and Android (several Samsung Galaxy models) I feel that both the Apple and Android devices allow much more control over the device and applications, allowing the user to customize the device to their liking.
The Bad
- It's so big it extremely difficult to manage with one hand.
- There are virtually no cases on the market for it. They should be a couple options at release. Only thing I could find was a Belkin folio cover which is nice but would have preferred to pick up a more impact resistant case.
- The camera does not work. Completely locks up the phone. Did everything short of a hard reset. Found some info online that there have been issues with the shutter locking closed on this and other Nokia models. Why wouldn't this be corrected on a new model (no excuse)
- No removable battery
- Many of the windows apps have annoying advertisement banners. To no fault of Nokia.
- It's so big it extremely difficult to manage with one hand.
- There are virtually no cases on the market for it. They should be a couple options at release. Only thing I could find was a Belkin folio cover which is nice but would have preferred to pick up a more impact resistant case.
- The camera does not work. Completely locks up the phone. Did everything short of a hard reset. Found some info online that there have been issues with the shutter locking closed on this and other Nokia models. Why wouldn't this be corrected on a new model (no excuse)
- No removable battery
- Many of the windows apps have annoying advertisement banners. To no fault of Nokia.
Pros: Business
I would recommend this to a friend!
Written by a customer while visiting microsoft.com
Customer Rating
1
This phone has major issues
on March 26, 2014
Posted by: Ayarveda72
from Sweetwater, TX 79556, USA
This phone worked great for two weeks, then it would just all of the sudden go to bing search engine and freeze up while I would be trying to use it. I have to turn it off and back on only for it to do the same exact thing in like 2 or 3 minutes. It also texts on its own and the screen scrolls all by itself. Do not buy this phone.
Pros: Personal, Business
No, I would not recommend this to a friend.
Written by a customer while visiting microsoft.com
Customer Rating
2
Microssoft have to create products that we wish to buy, benchmarking can save you
on April 27, 2014
Posted by: moztech14
from Mozambique
Lumia 1520
Only 1 day of usage and I am deadly upset.
It seems Microsoft developers do not get out of labs and seek for benchmarks in the industry. This phone has amazing hardware and design, characteristic of what Nokia has accustomed us; however when it comes to SO, is a total fail; a misuse of so powerful hardware, i don't see myself buying this cell only to use facebook and other social apps.
1. The lack of system file manager is the worst idea that could come in these days; i just cant find files i transfer to the phone; i have to put all in the root folder, is it reasonable that i have to mix up files of different interest?
2. I trying to create a simple music playlist but i thing i am too illiterate to play music in this phone
3. No app can browse the phone storage; i would rather wish to be virus vulnerable than this;
4. I only just want to download maps to the so called HERE maps, but it wont let me do that using my data connection and gives me no option to choose whether to continue or not, it only cancels the download. This is another disregard of Microsoft to us (users, customers), and together with the inability of windows 8 to easily share internet connection i am unable to perform the download of maps
5. Please change the way you create your products because some features have become standard in mobile phones, and we pay for them.
2.
2. I trying to create a simple music playlist but i thing i am too illiterate to play music in this phone
3. No app can browse the phone storage; i would rather wish to be virus vulnerable than this;
4. I only just want to download maps to the so called HERE maps, but it wont let me do that using my data connection and gives me no option to choose whether to continue or not, it only cancels the download. This is another disregard of Microsoft to us (users, customers), and together with the inability of windows 8 to easily share internet connection i am unable to perform the download of maps
5. Please change the way you create your products because some features have become standard in mobile phones, and we pay for them.
2.
Pros: Personal, Business
No, I would not recommend this to a friend.
Written by a customer while visiting microsoft.com
Customer Rating
4
the first time was great but!
on February 22, 2016
Posted by: khalid498
from Richmond, KY, USA
I bought this one it was great but with using it, it becomes awful. Buttery is no longer than before. There is no snapchat app into it. When I use some apps it kick me out without alart. But it is still good with the camera quality, and Microsoft Office. I don't recommend it. If I wished I could buy Iphone apple!
Pros: Personal
No, I would not recommend this to a friend.
Written by a customer while visiting microsoft.com
Customer Rating
1
BAD, BAD, BAD!!!!!!!!!!!
on January 24, 2015
Posted by: lnmcginnis
from Flowery Branch, GA, USA
I am waiting on my third Nokia 1520. This phone is the worst phone I have ever had. I wish I could replace it with something different, but I have no choice!!!!!!!!!!!
Pros: Personal
No, I would not recommend this to a friend.
Written by a customer while visiting microsoft.com
Customer Rating
2
Sorry to rain on your parade
on June 17, 2014
Posted by: ACDGR8
from Plymouth, MN, USA
I own an iPhone 5 and a Galaxy 4 but the screens seem too small so I pre-order the Nokia 1520 and I have used it for several months.
The screen is big and has a nice resolution, but the software, oh the software is so bad that I have been tempted on several occasions to dump the cellphone on the trash. Internet Explorer, Mail, Music Player and Moviefone, to mention just a few, seem to be wrote by junior developers.
I can deposit checks with my iPad but Nokia 1520 is unable to take a decent picture of a check so I had to use the iPad for that purpose.
Just thinking of all the months of frustration in using this cellphone already gave me a headache, seriously....
I look so forward to the iPhone 6....
AC
The screen is big and has a nice resolution, but the software, oh the software is so bad that I have been tempted on several occasions to dump the cellphone on the trash. Internet Explorer, Mail, Music Player and Moviefone, to mention just a few, seem to be wrote by junior developers.
I can deposit checks with my iPad but Nokia 1520 is unable to take a decent picture of a check so I had to use the iPad for that purpose.
Just thinking of all the months of frustration in using this cellphone already gave me a headache, seriously....
I look so forward to the iPhone 6....
AC
Pros: Personal, Business
No, I would not recommend this to a friend.
Written by a customer while visiting microsoft.com
Customer Rating
1
Do NOT buy this phone
on May 19, 2014
Posted by: ClintG
from Baton Rouge, LA
Do not buy this phone. I purchased a brand new one in March 2014. It began to freeze up horribly within 2 months. I then received another one (refurbished of course), and within 24 hours it froze up completely. I am now on my 5th day waiting for ANOTHER Lumia 1520 in the hopes that this 3rd one in a little over 2 months will last the remaining 2 years of my ATT contract! I had the Lumia 920 before this phone and had no problems. There are obviously major software issues with the 1520. Avoid at all cost or you will be stuck with this make and model for your entire contract.
Pros: Personal, Business
No, I would not recommend this to a friend.
Written by a customer while visiting microsoft.com
Customer Rating
2
love camera..hate phone
on February 27, 2014
Posted by: Anonymous
from Bridgeton, NJ, USA
I think the pictures are great on this phone but I not like any thing else about it. I can't get the apps that I had with my IPHONE (candy crush!!) It takes time to make a call and if you don't have your ear right over the ear hole you can not hear at all. I can not download all the music that I paid for from my IPHONE.
Pros: Personal
No, I would not recommend this to a friend.
Written by a customer while visiting microsoft.com