Customer reviews from microsoft.com
Nokia - Lumia 1520 4G Cell Phone
Average customer rating
4.5
(532 Reviews)
Rating breakdown 532 reviews
5 Stars
379
4 Stars
92
3 Stars
24
2 Stars
18
1 Star
19
90%of customers recommend this product.
(
478 out of
532)
Customer Reviews for Nokia - Lumia 1520 4G Cell Phone
Customer Rating
5
It can't get no better than this
on July 24, 2015
Posted by: truboy81
from Miami FL, USA
I love my Lumia 1520 let me tell you I've had my fair share of windows phones and this one takes the cake five stars from the design, features, decor, speed, battery life, screen size to the camera a must have phone
Pros: Personal, Business
I would recommend this to a friend!
Written by a customer while visiting microsoft.com
Customer Rating
4
Amazing!
on August 9, 2015
Posted by: Mandark147
from New York, NY, USA
This phone is amazing actually feels like my little assistant. It never leaves my hand and not because of the size but because its so darn handy and easy to use. I'm a college student and I have a windows laptop so having everything sync through OneDrive including Microsoft Office is just great. I have mine in yellow. Cortana is one of my favorite features, just amazing. and the camera is superb. fits so much in one picture. The only thing I don't absolutely love (and the reason I gave it 4 stars instead of 5) is the app store and front camera in dim to dark light but that's understandable plus there are features to fix that problem on the phone. Battery life is amazing and I've had this for almost a year now.
Pros: Personal, Business, university
I would recommend this to a friend!
Written by a customer while visiting microsoft.com
Customer Rating
3
Great phone; lack of support/upgrades from Microsoft & others
on December 10, 2015
Posted by: JLW027
from Mesquite, NV, USA
At first I loved just about everything about this phone; however, in recent month's I have become very frustrated & disappointed in support/upgrades from Microsoft, as well as others. Windows 10 phones and upgrades for others have been released, however, nothing for the 1520?! Lastly, I'm the lack of support/apps from other companies is very disappointing. I am constantly running into situations where a company is offering IOS and Android apps/support for their products, but nothing for Window's phones. I have a Surface Pro, a couple of laptops and desktops all running Window's 10 and I am very happy with them. That being said, as a result of my frustration with the lack of support for Window's phones, I have just 'upgraded' back to an Android phone ....
Pros: Business, Personal
No, I would not recommend this to a friend.
Written by a customer while visiting microsoft.com
Customer Rating
4
Love the size
on December 26, 2013
Posted by: bandilero
from Ft Lauderdale, Fl
I have mixed feelings about this device. There are things I love about it but I just can't say it love it yet.
Coming from an L920 there are things that have been addressed so that's great, but I'm still on the fence.
I love the size of this phone, my hands got use to it in about a day or so. The OS of course is what it is so no surprise or wow there.
I can't blame anyone besides myself for not realizing the phone only had 16gb internal memory, this seems like s step down from my L920 since I was not able to personalize my L1520 in the same way I did my 920, I ran out of storage trying to do just that, and since as far as I know apps cannot be installed on an SDcard there is no solution besides going back to the 920 or personalize the 1520 as best I can and still carry around the 920.
I'm not a big photographer by any means but I did find I took a few more pics than usual with my 920 vs any other phone I've owned. Apparently the camera on the 1520 is better but I have yet to find out waiting for my SDcard to arrive. I'm not truly fussed about the camera anyway I'm sure its good or even great or amazing.
I do wish things were addressed like:
Separate volume controls, I'm sick to death of constantly having to remember to adjust the ringer/call/audio volume. Its unreal the number of calls I miss from not hearing the phone ring (believe it or not my phone is usually on a table or desk somewhere and not physically attached to me 24/7 to feel it vibrate) a feature that was common in not-so-smartphones.
Separate volume controls, I'm sick to death of constantly having to remember to adjust the ringer/call/audio volume. Its unreal the number of calls I miss from not hearing the phone ring (believe it or not my phone is usually on a table or desk somewhere and not physically attached to me 24/7 to feel it vibrate) a feature that was common in not-so-smartphones.
Ringing profiles, oh how do I miss my 5800
Ability to send a long text as mms instead of the hoops I have to jump through. 95% of the time when someone sends me a long text I receive it broken up and almost never in the correct order. In order to send a long text as mms I have to type, copy, paste in an email to my phone#@mms.att.net then forward it to the recipient. Ok so the obvious reply is that texts are meant to be short hence being called sms but who is to dictate that I cannot choose to send an all text mms, something that is more than possible and again readily available on not-so-smartphones.
Lack of available accessories is rather annoying, I would love to have an accompanying wireless charging shell for my 1520 otherwise all the charging stations I bought for my 920 become obsolete. I can look at the picture of the case/cover for the 1520 with the coming soon sign but that does me no good should I drop the phone before it becomes available. Not to mention the unnecessary expense to me probably having to buy a temporary case I really do not want while I wait for the one I want from Nokia to be released, same for the bh-121
I would still recommend this device as a great device, it does have much appeal just not where I was hoping it would be. I am aware that the lack of some features and functionality are due to software limitations or whatever the case but that is unfortunately a part of the equation.
Pros: Personal, Business
I would recommend this to a friend!
Written by a customer while visiting microsoft.com
Customer Rating
4
Almost 5 stars but best Windows phone out there
on January 11, 2014
Posted by: BlueEyedBlonde
from Bel Air, MD
Pros-Super fast, beautiful display, great touch sensors, solidly made, stunning pictures, good sound quality, perfect reception, and great battery life, has 64gb sd slot.
Cons- The only reason I didn't give it 5 stars came down to 3 things (and I don't know if Nokia or my carrier AT&T is responsible for it) 1. No Qi charging 2. Nokia cut down from 32gb to 16gb in US models-even though I bought a 64GB sd card, it cuts down on the number of apps you can put on it because apps can't go on the sd card. 3. (and this one is carrier specific) Microsoft has this wonderful app built into the phones called DataSense that lets you not only track data usage (the ATT proprietary app does this and they won't let us use DataSense) DataSense also tells you exactly in real-time what data is being used and WHICH apps are using the excess data (ATT app doesn't). They seem to want us to go over on data usage and pay extra fees! We have a data plan of 200 mb on 1 phone, which was fine with our other Nokia 900 Windows phone with live tiles, but the Nokia Lumia 1520 has something that was turned on that made the phone use all the data in 5 days. My son has removed apps, turned stuff off etc. that makes the phone cool. Finally called ATT tech support and he said to turn off HERE app because it updates every 30 minutes and uses lots of mb. This is a great Flagship phone for windows phones and Nokia and everyone has this app except ATT who only has rights to sell this phone. How sad that it is everything you could want in a phone but can't use it because of blocked/crippled features. I can live with the first 2 problems, but the 3rd is a real disappointment. Love the phone and wanted to give 5 stars but DataSense is essential to see what is using the data. Nokia and Windows and ATT customers should insist on this being available!!
Cons- The only reason I didn't give it 5 stars came down to 3 things (and I don't know if Nokia or my carrier AT&T is responsible for it) 1. No Qi charging 2. Nokia cut down from 32gb to 16gb in US models-even though I bought a 64GB sd card, it cuts down on the number of apps you can put on it because apps can't go on the sd card. 3. (and this one is carrier specific) Microsoft has this wonderful app built into the phones called DataSense that lets you not only track data usage (the ATT proprietary app does this and they won't let us use DataSense) DataSense also tells you exactly in real-time what data is being used and WHICH apps are using the excess data (ATT app doesn't). They seem to want us to go over on data usage and pay extra fees! We have a data plan of 200 mb on 1 phone, which was fine with our other Nokia 900 Windows phone with live tiles, but the Nokia Lumia 1520 has something that was turned on that made the phone use all the data in 5 days. My son has removed apps, turned stuff off etc. that makes the phone cool. Finally called ATT tech support and he said to turn off HERE app because it updates every 30 minutes and uses lots of mb. This is a great Flagship phone for windows phones and Nokia and everyone has this app except ATT who only has rights to sell this phone. How sad that it is everything you could want in a phone but can't use it because of blocked/crippled features. I can live with the first 2 problems, but the 3rd is a real disappointment. Love the phone and wanted to give 5 stars but DataSense is essential to see what is using the data. Nokia and Windows and ATT customers should insist on this being available!!
Pros: Personal
I would recommend this to a friend!
Written by a customer while visiting microsoft.com
Customer Rating
4
Nice phone!
on March 2, 2015
Posted by: HanzelSSRN
from Caloocan, Philippines
Well, at first I thought its hard to switch from iphone to WP, but this 1520 made my world so easy! Synced from my iCloud account, voila! Im back to business. The battery life is very much recommendable. Only 1 thing I wish to improve, VIBER!!!! Anything else, its perfect for people always on the go! Bravo!
Pros: Personal, Business
I would recommend this to a friend!
Written by a customer while visiting microsoft.com
Customer Rating
5
Great hardware..
on November 24, 2015
Posted by: CaptainJack
from Kathmandu
Well I'm not so hectic phone user ...but I'm. Happy that I've this phone and there's no many complaints...like my friends do with android and iPhone..I wish I could have win10 full version very soon... Yeah apps do matter... But it's performance that matters most.
Pros: Personal
I would recommend this to a friend!
Written by a customer while visiting microsoft.com
Customer Rating
5
Good windows phone
on January 8, 2014
Posted by: jdd1989
from Rochester, NH, USA
Good phone overall. Just some minor tweaks need to be made. Such as the battery life is ok depending on how much you use it and that if u don't use it that much it will last. Other than that its a fantastic phone!
Pros: Personal
I would recommend this to a friend!
Written by a customer while visiting microsoft.com