Customer reviews from Samsung US
Samsung - Galaxy S4 Zoom 4G Cell Phone - White (AT&T)
Average customer rating
4.4
(46 Reviews)
Rating breakdown 46 reviews
5 Stars
26
4 Stars
12
3 Stars
7
2 Stars
1
1 Star
0
90%of customers recommend this product.
(
38 out of
42)
Customer Reviews for Samsung - Galaxy S4 Zoom 4G Cell Phone - White (AT&T)
Customer Rating
5
performance
on December 30, 2014
Posted by: shanemw182
from Pennsylvania
Expertise:Intermediate
I love this phone it has its glitches but amazing!
Pros: Built-in speakers, Bright display, Durable, Realistic color, the design
Cons: first of its kind withe some glitches
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love this phone
on March 20, 2016
Posted by: rocki8281971
from Flushing, MI
Expertise:Intermediate
The camera on this phone is wonderful. I get many compliments on it. Photos are great. Love it.
Pros: camera zoom
Cons: Too big
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
love it
on July 1, 2016
Posted by: rickyad1
from Warsaw, IN, USA
Expertise:Intermediate
the quality of the photos are professional quality and simple to use great phone quality also
Pros: Inexpensive, Realistic color, Bright display, Built-in speakers, Durable
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
my new phone
on December 25, 2013
Posted by: deenutz73
from lenox mo
Expertise:Intermediate
I love this phone. I was looking for a phone that would have an awesome camera but would not be too large like the regular galaxy.
Pros: Built-in speakers, Bright display, Inexpensive, Durable, Realistic color, Lightweight
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung Galaxy S® 4 zoom
on October 8, 2014
Posted by: Edanielsd
from San Diego, CA, USA
Expertise:Intermediate
Very happy with my device. My regular camera is broken, so I am really enjoying the quality of photos that this device offers. I thought that it may be too cumbersome, but I have found it to be very easy to use and transport. I have no complaints and would absolutely recommend it to someone with a photo habit.
Pros: Built-in speakers, Bright display, Inexpensive, Durable, Realistic color, Lightweight
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Mostly a good product - a few flaws/wishes
on November 21, 2013
Posted by: Tupojh
from Alabama
Expertise:Intermediate
Pros:
It has a distinctly above average camera, especially or a phone.
The touch screen is very responsive.
It browses the internet nicely (at least through the wifi option - I have not tested browsing via cell phone towers).
It appears to perform all the normal smartphone functions adequately.
It has a distinctly above average camera, especially or a phone.
The touch screen is very responsive.
It browses the internet nicely (at least through the wifi option - I have not tested browsing via cell phone towers).
It appears to perform all the normal smartphone functions adequately.
Cons:
When trying to update an app, it goes into sleep mode way too quickly and apparently progress on the download stops. This means I have to try and load the app again, wait 15 seconds for the advertisement that goes with the free version of the app to finish, then watch for 10 seconds as it downloads 1 to 3 percent of the app before shutting down. Then the process repeats. I should be able to start an update, leave the phone connected to my charger overnight, and wake up with a finished update. In fact, there should be an "update all" option so I don't have to hunt down individual apps requiring updates.
When trying to update an app, it goes into sleep mode way too quickly and apparently progress on the download stops. This means I have to try and load the app again, wait 15 seconds for the advertisement that goes with the free version of the app to finish, then watch for 10 seconds as it downloads 1 to 3 percent of the app before shutting down. Then the process repeats. I should be able to start an update, leave the phone connected to my charger overnight, and wake up with a finished update. In fact, there should be an "update all" option so I don't have to hunt down individual apps requiring updates.
There is no quick way to access the camera when a photo-opportunity arises.
The support website for Samsung has a place in the "community" section where if you can't find the answers to your questions, you can post a new question. It would not let me. So, I created an account. It still won't let me. There may be a good reason for this, but it sure would be nice to have a little explanation instead of wasting my time over and over again trying to find a way to post a question.
Nobody, including Samsung as far as I can tell makes a belt holster or clip for this phone. That means if I want to use it as a phone, I have to carry it in a camera case like a purse, slung over my shoulder or strapped to my wrist. Currently I keep it in a case in my backpack and use an earpiece, but that means I don't get to use all the nice smartphone features without digging it out of my backpack first. I am about to become a school teacher. This is not practical and I certainly can't put it down in a room full of kids and turn my back on it. I think we are intended to put the phone in our pockets. I have things in my pockets that need to stay there which will scratch or break the glass even with the scratch resistant glass being used. I'm tempted to buy a camera case for it and surgically alter the case by adding a belt strap to it so I can use it as a holster. This is assuming I can find one with one of those fuzzy seals with the plastic hooks or a snap closure instead of a zipper. Imagine trying to get to your phone with a stuck zipper on the case in cold weather while wearing gloves.
The holster issue is actually the worst for me as I am only slightly interested in apps and most of my photos are not quick and spontaneous. This phone is too expensive for me to relegate it to just a camera that happens to have some phone features, requiring me to get a second phone to use as a phone. It is also too expensive for me to use as a cheap phone via an earpiece rather than as the smartphone/camera it was intended to be.
So, why did I give it 4 stars out of 5 with so many negative things to say? I did it because the shortcomings of this phone are easily addressed by software updates and by the manufacture of a simple product (the holster).
Features
5
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
WISH IT HAD 4.4 KIT KAT
on May 19, 2014
Posted by: Sagittarius
from Minneapolis, MN
I love this phone..I just wish the software was updated to 4.4 but great camera 16mega
Pros: Bright display, Durable, Realistic color
Cons: Too big
I would recommend this to a friend!
Features
4
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome Phone!
on August 12, 2014
Posted by: DJStorm74
from Columbus, MI
Expertise:Expert
I love this phone! It's like having a digital camera with a built-in cell phone! Awesome camera! Lots of memory! I now own 2 different S4's!
Pros: Built-in speakers, Bright display, Inexpensive, Realistic color, high quality
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US