Customer Reviews for Black & Decker - Xpress Steam Iron - Teal
Customer Rating
4
Not heating up
on April 12, 2017
Posted by: Anci
from Los Angeles
Gender:Female
This product is really good but unfortunately it has stopped heating up after a year of purchase. It has not been used for more than 20 times in last 1 year
Response from blackanddeckerappliances.comBy Michael, Customer Service, April 13, 2017
Thank you for offering your feedback regarding your Black+Decker ICR05X. I’m sorry to hear your iron has stopped heating, but I'm happy to advise your replacement is preparing to ship via UPS. If you need further assistance with your iron, please reply to the email I’ve sent you from youropinionmatters@spectrumbrands.com so I can address your concerns.
Written by a customer while visiting blackanddeckerappliances.com