Customer reviews from geappliances.com
GE - 18.2 Cu. Ft. Frost-Free Top-Freezer Refrigerator - White
Average customer rating
4.4
(814 Reviews)
Rating breakdown 814 reviews
5 Stars
495
4 Stars
210
3 Stars
64
2 Stars
20
1 Star
25
89%of customers recommend this product.
(
699 out of
785)
Customer Reviews for GE - 18.2 Cu. Ft. Frost-Free Top-Freezer Refrigerator - White
Customer Rating
5
Excellent medium sized refrigerator
on April 20, 2016
Posted by: johnjw
from Chicago, IL, United States
This refrigerator is the best for all the really important reasons that you expect from your refrigerator. It is energy efficient, runs quietly, fits easily into regular sized kitchens, and most importantly maintains the safe temperature that is required for both the freezer and the refrigerator when the temperature control setting is set on 5 for both the freezer and refrigerator.
I would recommend this to a friend!
Features
4
Performance
5
Quality
5
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
5
Perfect Size for Basement Refrigerator
on April 19, 2016
Posted by: JOYalways
from Greensburg, PA
This unit is used as an overflow basement refrigerator. It is the perfect size and it operates well! We had purchased another refrigerator from another company and the freezer would not get cold enough to freeze ice cream or frozen orange juice concentrate, even when it was set at its coldest setting. After several service calls and being told that this is the way that unit is supposed to operate, we called it quits on that company and the unit. We felt we should be able to freeze ice cream, so we exchanged it for the GE - GTE18ITHWW unit. This unit was a comparable model to the one we returned with regard to size and function. All we can say is that we are very satisfied with our GE purchases. This GE refrigerator is set to the recommended setting and we have placed thermometers in both compartments to monitor the temp and it holds the temperature where it is supposed to. It is great to have solid ice cream again! The size of the freezer is larger than what we had before, which is what we utilize the most. We love the adjustable shelves in the refrigerator. It allows us to put unusual shaped products inside with great ease. I.e., Bulk size apple juice containers that are taller than most containers can be placed on a shelf adjusted specifically for the height of that item and the other side can be adjusted to a different height for shorter items. This allows for better space utilization. Overall we are very pleased with this unit and would be happy to buy GE again! Thank you, GE for such a reliable product!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
3
Not so sure!
on April 19, 2016
Posted by: Sandy 1215
from Traverse City, MI, United States
We purchased this in Dec. 2015. At first it kept our freezer foods very well and it hardly ran at all. Now in April, we are questioning it's performance as it runs often and for long periods of time. It just shut off now after 1/2 hour of running.
Features
4
Performance
2
Quality
4
Value
3
Response from geappliances.comBy MEGANatGE , GE Appliances, May 18, 2016
Hello Sandy 1215,
This is Megan at GE Appliances. We appreciate you taking the time to review. It is normal for newer refrigerators to run significantly more than models of the past because of their increased efficiency. It was found that the refrigerator kicking on used more energy than if it ran longer so the newer models can run almost continuously to help with efficiency. I hope this helps to put your mind at ease but you can always schedule an appointment with a service tech if you do not believe the unit is running properly. You can schedule at 1-800-GE-Cares. We appreciate your review. I hope this helps.
This is Megan at GE Appliances. We appreciate you taking the time to review. It is normal for newer refrigerators to run significantly more than models of the past because of their increased efficiency. It was found that the refrigerator kicking on used more energy than if it ran longer so the newer models can run almost continuously to help with efficiency. I hope this helps to put your mind at ease but you can always schedule an appointment with a service tech if you do not believe the unit is running properly. You can schedule at 1-800-GE-Cares. We appreciate your review. I hope this helps.
Written by a customer while visiting geappliances.com
Customer Rating
5
Awesome appliance!
on April 18, 2016
Posted by: BRV1
from Gadsden, AL, United States
Bought this to replace an older model. Great choice!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Great fridge. Great price.
on April 17, 2016
Posted by: JOC1
from Lincoln, NH, United States
I bought this fridge about two months ago and so far I am very happy.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
4
Nice fridge
on April 15, 2016
Posted by: cmjh
from Alabama
Nice refrigerator, very pretty. This fridge has door storage that we like. Other brands had this clear plastic cover on the door storage components that looked very flimsy. This fridge does need better leveling. Only the front feet adjust, and they move too easily. It tends to rock after being opened a few times.
I would recommend this to a friend!
Features
4
Performance
5
Quality
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
3
This is my assessment of this product.
on April 15, 2016
Posted by: jcb115
from new york, new york
It is difficult to see the top shelf of the refrigerator. Size is smaller than expected,
No, I would not recommend this to a friend.
Features
3
Performance
3
Quality
3
Value
3
Written by a customer while visiting geappliances.com
Customer Rating
5
Working great!
on April 14, 2016
Posted by: maddie57
from Hamburg, PA
I bought this refrigerator at the end of December to replace a really old backup refrigerator. So far I have had no problems and am happy with it.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com