Customer reviews from geappliances.com
Hotpoint - 17.5 Cu. Ft. Top-Freezer Refrigerator - White
Average customer rating
3
(3 Reviews)
Rating breakdown 3 reviews
5 Stars
0
4 Stars
1
3 Stars
1
2 Stars
1
1 Star
0
33%of customers recommend this product.
(
1 out of
3)
Customer Reviews for Hotpoint - 17.5 Cu. Ft. Top-Freezer Refrigerator - White
Customer Rating
2
Hmm hit it mis - mis!
on September 25, 2023
Posted by: Nicks fridge
from New York City
Hit or miss. Less than 5 years and the gasket needs to be replaced twice and a basket is cracked . Doors gasket has poor suction and cool air is escaping.
No, I would not recommend this to a friend.
Features
2
Performance
1
Quality
1
Value
2
Response from geappliances.comBy Jonathon@GEAppliances, GE Appliances , September 27, 2023
Hello - Thank you for taking a moment to connect and share your review. We're really sorry to hear about the issues you've experienced with this model. That is not something we want or expect to happen.
We are going to take this feedback and share it with our production team. This will allow them to note this down and take it into consideration for our models going forward. Again, we are sorry we've let you down and we appreciate your comments.
Let us know if you have any questions, we're always happy to help. - Jonathon@GEAppliances
We are going to take this feedback and share it with our production team. This will allow them to note this down and take it into consideration for our models going forward. Again, we are sorry we've let you down and we appreciate your comments.
Let us know if you have any questions, we're always happy to help. - Jonathon@GEAppliances
Written by a customer while visiting geappliances.com
Customer Rating
4
Only brand I've ever known
on March 7, 2024
Posted by: Jl372024
from Tx
I grew up on G.E. products they where always amazing back then and they're even more amazing now.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
3
Defrost often
on April 13, 2024
Posted by: Cat988
from Anchorage AK
Have to keep freezer almost empty and still have defrost every 4 to 6 months
No, I would not recommend this to a friend.
Features
5
Performance
3
Quality
5
Value
3
Response from geappliances.comBy Michael, GE_Appliances, April 15, 2024
Thank you for taking the time to leave your review. We hate to hear that you have constant frost buildup in your freezer. We recommend taking a look at the article below that goes into a bit more detail on why this happens and things you can do to keep it from occurring.
https://products.geappliances.com/appliance/gea-support-search-content?contentId=16894
If you continue to have issues, service will be required. You can schedule service by calling 1-800-432-2737 or by going to https://www.geappliances.com/ge/service-and-support/service.htm.
https://products.geappliances.com/appliance/gea-support-search-content?contentId=16894
If you continue to have issues, service will be required. You can schedule service by calling 1-800-432-2737 or by going to https://www.geappliances.com/ge/service-and-support/service.htm.
Written by a customer while visiting geappliances.com