Customer reviews from manufacturer
Hotpoint - 17.5 Cu. Ft. Top-Freezer Refrigerator - White
Average customer rating
4.5 out of 5
4.5
(600 Reviews)
Open Ratings Snapshot
Rating breakdown 600 reviews
5 Stars
421
4 Stars
126
3 Stars
28
2 Stars
9
1 Star
16
92%of customers recommend this product. 
(
507 out of 551
)
Best Buy Privacy Policy
Customer Reviews for Hotpoint - 17.5 Cu. Ft. Top-Freezer Refrigerator - White
Customer Rating
5 out of 5
5
Great choice.
on July 16, 2023
Posted by: Phil12030
Excellent product. Purchased for our garage and it is perfect.
Written by a customer while visiting manufacturer
Customer Rating
3 out of 5
3
Keeps it cold
on July 25, 2023
Posted by: Jessrosa
from Redding, ca
The fridge works great but I wish I had more drawers.
I would recommend this to a friend!
Response from manufacturerBy Devin@HotpointGE_AppliancesJuly 26, 2023
Hello,

Thank you for taking the time to leave a review on your Hotpoint top-freezer refrigerator. We value and appreciate your feedback!

We are pleased to hear that the refrigerator cools as it should, and keeps your food items cold. We are sorry to hear that you don't find that the refrigerator has enough drawers for storage space. Your feedback ensures that our product design teams are aware of any changes or perfections we can make to improve the overall performance and convenience an appliance has to offer.

Thank you for your review!
-Devin@Hotpoint
Written by a customer while visiting manufacturer
Customer Rating
5 out of 5
5
on July 25, 2023
Posted by: Rita the Mosquito
from Houston, TX
I bought this in March and 2 fine men delivered and installed it on March 11.
It is an excellent refrigerator and I am very happy to have a new and well-working refrigerator/freezer.
I would recommend this to a friend!
Written by a customer while visiting manufacturer
Customer Rating
3 out of 5
3
Low grade racks
on August 2, 2023
Posted by: Chick
from New Jersey
The refrigerator works fine, however the medal racks inside bend with weight- low grade
No, I would not recommend this to a friend.
Response from manufacturerBy Jonathon@Hotpoint Hotpoint AppliancesAugust 3, 2023
Hello - We appreciate you taking a moment to share your thoughts on this refrigerator. We're happy to see that you are getting good performance and everything. However, we are sorry about the racks not working out for you.

With that in mind, we're going to take this feedback and share it directly with our product team to review. This way we can look for ways to make improvements for our appliances going forward. We understand how important it is to have shelves that are stable and able to hold many different food items.

Let us know if you ever have any questions, we're always happy to help. - Jonathon@Hotpoint
Written by a customer while visiting manufacturer
Customer Rating
5 out of 5
5
Cools quick to use sooner
on August 4, 2023
Posted by: Jo54
I bought the floor model when my other fridge decided to retire and I had 7ppl on their way for a long weekend visit. This fridge cooled down fast so I could start using it within a few hours. I would have liked a larger one but with the smaller unit we shouldn't "lose food" in the back so it was better to get this than a larger one .. No wasted food
Written by a customer while visiting manufacturer
Customer Rating
5 out of 5
5
Very Efficient.
on August 24, 2023
Posted by: Jerry Home Theater
from Oak Creek, WI
Bought this refrigerator about 6 weeks ago for my basement and am very hpppy with it.
I would recommend this to a friend!
Written by a customer while visiting manufacturer
Customer Rating
5 out of 5
5
Good value
on August 25, 2023
Posted by: Redlipstick
Simple and compact with racks that can be positioned according to need and standard vegetable and butter drawers. Good value if you need a basic fridge with limited bells and whistles.
Written by a customer while visiting manufacturer
Customer Rating
4 out of 5
4
Love this fridge!
on August 31, 2023
Posted by: Louiserau
from Portland OR
The fridge is great! Perfect for our home. The one thing I wish it had was another drawer. Other than that it is doing its job perfectly.
Written by a customer while visiting manufacturer
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