Customer reviews from manufacturer
Hotpoint - 17.5 Cu. Ft. Top-Freezer Refrigerator - White
Average customer rating
4.5
(600 Reviews)
Rating breakdown 600 reviews
5 Stars
421
4 Stars
126
3 Stars
28
2 Stars
9
1 Star
16
92%of customers recommend this product.
(
507 out of
551)
Customer Reviews for Hotpoint - 17.5 Cu. Ft. Top-Freezer Refrigerator - White
Customer Rating
3
Annoyed
on September 20, 2020
Posted by: Gilly
from Kailua Hi
Fridge had only 2 shelves instead of 4. Fridge wheels had no locks. Installer said fridge had to be full to prevent appliance from rolling when you open the door. I think this should be disclosed upfront then there would be no surprises. However I liked the price.
I would recommend this to a friend!
Response from manufacturerBy Geoff@Hotpoint, Hotpoint Appliances, March 16, 2021
Hello. We thank you for supporting Hotpoint appliances with your recent purchase. Welcome to the family. This model only comes with 2 wire shelves and then the vegetable bin cover in the fresh food section and one in the freezer section. We are not sure where you see it comes with 4 wire shelves on the interior. https://products.geappliances.com/appliance/hotpoint-specs/HPS18BTNRWW#tab3_&gid=1&pid=4 -- This model has two leveling legs in the front that contact the floor to not allow the refrigerator to roll out of position per page 10 of the following manual. https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-1000478-1.pdf -- Be safe. Geoff@Hotpoint
Written by a customer while visiting manufacturer
Customer Rating
5
Just the right size for our needs
on September 22, 2020
Posted by: pup62
We needed a new refridgerator and the store had one we liked .
I would recommend this to a friend!
Written by a customer while visiting manufacturer
Customer Rating
5
Hotpoint
on September 23, 2020
Posted by: Loubash
from Oakdale Pa
Great for the money for a quality product great for alternative refrigerator
I would recommend this to a friend!
Written by a customer while visiting manufacturer
Customer Rating
5
Loving it so far!
on September 24, 2020
Posted by: BridjettsMom
from Milwaukee, WI
We bought this about a month ago and love it - much larger than our old one.
I would recommend this to a friend!
Written by a customer while visiting manufacturer
Customer Rating
5
cool fridge
on September 27, 2020
Posted by: sharpman
from hot springs sd
Nice looking unit and very user friendly. Real good quality and price.
I would recommend this to a friend!
Written by a customer while visiting manufacturer
Customer Rating
5
It's so white!
on September 30, 2020
Posted by: farmgirl71
from Bennington, Vt.
It was delivered a month ago and we're just easing into using it. lots of light and space. quiet running.very pleased with this model.
I would recommend this to a friend!
Written by a customer while visiting manufacturer
Customer Rating
5
Great features, plenty of space..keeps items cold
on September 30, 2020
Posted by: Jesse Wlodyka
from Pittsfield, MA
I bought this back in August and I couldn't be happier,
I would recommend this to a friend!
Written by a customer while visiting manufacturer
Customer Rating
1
limited locations
on October 1, 2020
Posted by: mike12
from ohio
write up doesn't mention can not be used in most garage locations never would have bought
No, I would not recommend this to a friend.
Response from manufacturerBy Geoff@Hotpoint, Hotpoint Appliances, March 19, 2021
Hello. We are sorry to hear that our write up did not mention that this refrigerator cannot be used ion most garage locations. We apologize for this lack of information. We will ask this be included in any future documentation. We do not recommend installing non-garage-ready refrigerators where temperatures will go below 60°F. We do offer garage ready refrigerators in our GE Appliance line. Be safe. Geoff@Hotpoint
Written by a customer while visiting manufacturer