Customer reviews from blackanddeckerappliances.com
Black & Decker - 3-Cup Rice Cooker - White
Average customer rating
2
(46 Reviews)
Rating breakdown 46 reviews
5 Stars
8
4 Stars
2
3 Stars
1
2 Stars
6
1 Star
29
22%of customers recommend this product.
(
10 out of
45)
Customer Reviews for Black & Decker - 3-Cup Rice Cooker - White
Customer Rating
2
Wonderful...until it died.
on February 12, 2016
Posted by: Charlie B
from West Lafayette, IN, United States
Gender:Male
Had it for a couple months, died in the middle of cooking my rice for dinner. I'm a broke grad student so rice is essential for getting by on a budget, what do I do to get this fixed/replaced?
No, I would not recommend this to a friend.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
1
Broke :(
on February 18, 2016
Posted by: Jenn b
from Alberta, Canada
Gender:Female
This was the most convenient thing I had and it broke on me. It still goes down but doesn't turn on :(
No, I would not recommend this to a friend.
Response from blackanddeckerappliances.comBy Michael, Customer Service, February 19, 2016
Thank you for sharing your feedback regarding your Black+Decker RC3303. We’re sorry to hear that your rice cooker has stopped working. The satisfaction of our customers is very important to us. Please reply to the email we’ve sent you from youropinionmatters@spectrumbrands.com so we can better assist you.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
1
Very Disappointing! Lasted about a month.
on February 21, 2016
Posted by: Karen D
from Danbury, CT, United States
Gender:Female
I was very excited at first it was easy and cooked great. Suddenly just stopped turning on! Very frustrating and disappointing.
No, I would not recommend this to a friend.
Response from blackanddeckerappliances.comBy Michael, Customer Service, February 22, 2016
Thank you for sharing your feedback regarding your Black+Decker RC3303. We're sorry to hear that your rice cooker has stopped working. The satisfaction of our customers is very important to us. Please reply to the email we've sent you from youropinionmatters@spectrumbrands.com so we can better assist you.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
1
Broke
on March 6, 2016
Posted by: Hml6
from Grand Rapids, MI, United States
I bought this and after about 4 uses it broke. Very disappointed.
No, I would not recommend this to a friend.
Response from blackanddeckerappliances.comBy Michael, Customer Service, March 7, 2016
Thank you for offering your feedback regarding your Black+Decker RC3303. We’re sorry to hear that after several uses your rice cooker has stopped working. The satisfaction of our customers is vital to us. Please reply to the email we’ve sent you from youropinionmatters@spectrumbrands.com so we can address your concerns.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
1
Broke after two uses!
on March 23, 2016
Posted by: shunnict
from Siler City, NC, United States
Gender:Female
My daughter have me this model for Christmas. It broke after two uses! Do some research and find a better model.
No, I would not recommend this to a friend.
Response from blackanddeckerappliances.comBy Michael, Customer Service, March 23, 2016
Thank you for sharing your feedback regarding your Black+Decker RC3303. We’re sorry to hear that your rice cooker has stopped functioning. The satisfaction of our customers is vital to us. Please reply to the email we’ve sent you from youropinionmatters@spectrumbrands.com so we can better assist you.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
2
Was awesome- until it broke after 4 uses! :(
on March 30, 2016
Posted by: kalofo
from Seattle, WA, United States
Gender:Female
Bought this a month ago and used it 4 times. It was very easy to use and the rice was great. On my last use, the "cook" light turned off but the "Keep warm" light never turned on. The rice was definitely a little under-done, but I didn't think too much of it. I just plugged it back in and none of the lights are turning on, the base is not heating up. This size was perfect for my needs and I've generally had good experiences with Black & Decker products before, but this one does not hold up. Guess I should have come here to check the reviews, first!
No, I would not recommend this to a friend.
Response from blackanddeckerappliances.comBy Michael, Customer Service, March 31, 2016
Thank you for sharing your feedback regarding your Black+Decker RC3303. We’re sorry to hear that your rice cooker has stopped getting power. The satisfaction of our customers is vital to us. Please reply to the email we’ve sent you from youropinionmatters@spectrumbrands.com so we can better assist you.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
1
Broke after 5 uses.
on April 18, 2016
Posted by: Anyech
from Norman, OK, United States
Gender:Male
It works well initially,but broke after fifth time of use. After reading the reviews,I suspect that there must be a design flaw or something about this product. Because the way mine broke is similar to theirs.
Very disappointed.
Very disappointed.
No, I would not recommend this to a friend.
Response from blackanddeckerappliances.comBy Michael, Customer Service, April 20, 2016
Thank you for sharing your feedback regarding your Black+Decker RC3303. We’re sorry to hear that your rice cooker has stopped working. The satisfaction of our customers is vital to us. Please reply to the email we’ve sent you from youropinionmatters@spectrumbrands.com so we can better assist you.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
1
Rice cooker was broken after few uses.
on June 20, 2016
Posted by: KumuduMal
from Cary, NC
Gender:Female
After few uses, the Rice cooker was broken. The spring on the bottom does not work. Several times, rice got burned. One of my friends fixed the spring. Broken again. I Do not recommend Black& Decker Rice cooker. Very Poor quality and breaks after few uses.
No, I would not recommend this to a friend.
Response from blackanddeckerappliances.comBy Michael, Customer Service, June 20, 2016
Thank you for offering your feedback regarding your Black+Decker RC3303. I’m sorry to hear that your rice cooker has not been working properly. The satisfaction of our customers is vital to us. Please reply to the email I’ve sent you from youropinionmatters@spectrumbrands.com so I can address your concerns.
Written by a customer while visiting blackanddeckerappliances.com