Customer reviews from blackanddeckerappliances.com
Black & Decker - 3-Cup Rice Cooker - White
Average customer rating
2
(46 Reviews)
Rating breakdown 46 reviews
5 Stars
8
4 Stars
2
3 Stars
1
2 Stars
6
1 Star
29
22%of customers recommend this product.
(
10 out of
45)
Customer Reviews for Black & Decker - 3-Cup Rice Cooker - White
Customer Rating
1
Used Twice and it stopped working
on June 3, 2015
Posted by: Frankie
from Virginia Beach, VA, United States
Gender:Male
Used this thing 2 times. Plugged it in to cook again and nothing! Pretty bummed.
No, I would not recommend this to a friend.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
1
great while it lasted
on January 17, 2016
Posted by: chamourian
from Toronto, ON, Canada
Gender:Male
We got this rice cooker and it stopped working after 2 weeks. We used it maybe 5 times total and it was great until it would no longer turn on. We hoped the shortcomings of previous reviews had been addressed but I guess not.
No, I would not recommend this to a friend.
Response from blackanddeckerappliances.comBy Michael, Customer Service, January 18, 2016
Thank you for sharing your feedback regarding your Black+Decker RC3406C. We are sorry that your rice cooker stopped working. The satisfaction of our customers is very important to us. Please reply to the email we’ve sent you from youropinionmatters@spectrumbrands.com so that we may better assist you.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
1
Bad purchase
on June 23, 2016
Posted by: ihaleem9
from Chicago, IL, United States
Gender:Male
I am an old buyer of Black & Decker rice cookers but my last 2 experiences have been bad. I purchased a unit that had gone bad (knob wasn't switching to cook) so then I was sent a replacement unit which actually went bad in 2 months. The knob does not switch automatically to warm. Because of which my rice is burnt. I would not recommend people to try this out. I'm pretty sure they switched vendors or something. The quality is not the same as it used to be 5-6 years back. They seriously need to reconsider the quality.
When contacted, they asked me to ship the rice cooker on my expenses, plus pay them for return shipping. Why would I do that? Why would I spend another $15-$20 bucks for another B&D unit. I would rather go purchase a new one of some other brand.
No, I would not recommend this to a friend.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
1
Broken
on July 29, 2016
Posted by: Bridget
from Toronto, ON, Canada
Bought it two weeks ago because it was the perfect size, but it broke after 5 uses. Doesn't heat up and the light doesn't turn on when plugged in.
No, I would not recommend this to a friend.
Response from blackanddeckerappliances.comBy Michael, Customer Service, August 1, 2016
Thank you for offering your feedback regarding your Black+Decker RC3303. I’m sorry to hear that your rice cooker is no longer getting power. The satisfaction of our customers is vital to us. Please reply to the email I’ve sent you from youropinionmatters@spectrumbrands.com so I can address your concerns.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
5
Great for small kitchen
on November 19, 2016
Posted by: Suzed
from Palmdale CA
Gender:Female
My mom and Dad bought this exact model more than 10 years ago. They used it every week and it made the perfect amount for them. A few years ago, he died and she moved to a senior apartment. She gave it to me and my husband and I have used it just as much. Surprised at the bad reviews, we love it and I'm going to get one for my son who moved out. This year the handle broke on it, so we need to replace it, but I'm not surprised with the constant use it's had! If you need a small cooker, take a chance on this one and use the warranty if needed.
I would recommend this to a friend!
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
1
2 Broken units within 6 months.
on December 14, 2016
Posted by: StevedeK
from Guelph Ontario Canada
Gender:Male
A friend of mine has a Black and Decker rice cooker that he has had for at least 8 years. I liked it so i bought one about 18 months ago. It lasted a little over a year. Figuring it was just bad luck, i went out and replaced it with the same model. This one has been used a couple of times and now it has done the same thing. I do not recommend this product to anyone.
No, I would not recommend this to a friend.
Response from blackanddeckerappliances.comBy Michael, Customer Service, December 16, 2016
Thank you for offering your feedback regarding your Black+Decker RC3303. I’m sorry to hear your rice cookers both stopped working so soon. The satisfaction of our customers is vital to us. Please reply to the email I’ve sent you from youropinionmatters@spectrumbrands.com so I can address your concerns.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
1
Only lasted a year.
on January 23, 2017
Posted by: Jmcke01
from Inman, SC, United States
Gender:Female
I am very disappointed that our rice cooker quit working after having it a year. I maybe used it once or twice a month at that. It just will not turn on anymore
No, I would not recommend this to a friend.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
5
Love it!
on April 21, 2011
Posted by: Weird07
from Littleton, CO
Gender:Female
We lived over seas and bought our first rice cooker (it was this same brand and everything). When we moved home we had to leave it behind but immediately went out and bought ourselves the same one! We just like it that much. It has been perfect for the two of us and makes enough if someone visits. I would highly recommend one !!!
I would recommend this to a friend!
Written by a customer while visiting blackanddeckerappliances.com