Customer reviews from foodsaver.com
FoodSaver - Gallon-Size Vacuum Bag Roll - Clear
Average customer rating
4.9
(479 Reviews)
Rating breakdown 479 reviews
5 Stars
443
4 Stars
24
3 Stars
3
2 Stars
3
1 Star
6
99%of customers recommend this product.
(
290 out of
294)
Customer Reviews for FoodSaver - Gallon-Size Vacuum Bag Roll - Clear
Posted by: Anonymous
from Lily, KY
Gender:Male
Verified Purchase:Yes
Ordered 5 2-pack boxes in March and started using them when they arrived. Understand, we have been using food saver products for years with no issue, until now, also, we haven't had the chance to contact food saver because of our job.
We opened first box to use, could seal one end, after food placed inside, sealed other end and upon checking seal as we always do, seal separated, and yes we know the reasons why that would happen, so we tried a few more on that roll with no success. We then tried the other roll in box, same issue. We then thought it may be that box, so we opened 3 more boxes, all the same.
We will be contacting food saver about this as soon as possible to find a remedy for this, we really do enjoy food saver.
Value
1
Response from foodsaver.comBy FoodSaver, Consumer Care Team, April 15, 2021
Thank you for taking the time to submit a review. We understand your disappointment and we apologize for any inconvenience that this may have caused you. If there's anything we can do to assist you, please don't hesitate to contact us at 888-895-2110. We're here for you from 8:00 am to 5:00 pm EST, Monday through Friday. Our product specialists will be more than happy to help you.
Written by a customer while visiting foodsaver.com
Posted by: LMDW
Gender:Female
Verified Purchase:Yes
Like the roll bags so I can cut the size I need. Very convenient.
I would recommend this to a friend!
Value
5
Written by a customer while visiting foodsaver.com
Posted by: joey2
Verified Purchase:Yes
Repurchase items again because of great savings in food lose.
I would recommend this to a friend!
Written by a customer while visiting foodsaver.com
Posted by: TXGrammy
Verified Purchase:Yes
These rolls are very nice when you have small things or long things to bag. Just cut to size and go for it!
Written by a customer while visiting foodsaver.com
Posted by: Johnny B good
Gender:Male
Verified Purchase:Yes
It’s just a great product and the perfect size for Cryovacking anything!!!
Value
5
Written by a customer while visiting foodsaver.com
Posted by: Dogmom3
Verified Purchase:Yes
I have been using these for years and know how well they help preserve things I freeze. Will always have them on hand.
Written by a customer while visiting foodsaver.com
Posted by: Anonymous
Verified Purchase:Yes
Recently purchased my 2nd Foodsaver unit & 8” & 11” rolls. Absolutely love my Foodsaver…..My two freezers are totally full of meat, vegetables, etc all in Foodsaver vacuum bags….When our son visited last month, I gave him my original machine as he was so impressed with the value, ease of use & protection from freezer burn….HIGHLY RECOMMEND FOODSAVER
Written by a customer while visiting foodsaver.com
Posted by: Eneyeray
Verified Purchase:Yes
All the rolls in the boxes of the Foodsaver rolls I received had ripples and creases which prevented my Foodsaver vacuum/sealer from sucking all the air out and sealing. My machine just kept running trying to get all the air out of the bag. Foodsaver Rolls that I've been purchasing have had this same issue for the past couple of years or so. I was hoping they had improved by now. The quality of Foodsaver Rolls is very poor now. Foodsaver pre-cut bags are fine and work as intended. Very disappointed that I can't get a quality box of rolls made by Foodsaver any longer. Customer Service was great when I called about issue and representative quickly sent replacement boxes of rolls, which all sadly, had same issue. I was asked to send photos of the defective rolls, which i did. I found out that Foodsaver's rolls with bad seams and ripples/creases are a common complaint now. Guess I'll have to search for a different brand to use with my sealer.
Response from foodsaver.comBy Foodsaver, Consumer Care Team, May 17, 2021
Thank you for taking the time to post a review. Your feedback is important to us. It seems that you're having issues with your FoodSaver® Vacuum Sealer and also with the rolls of bags. We want to learn more about your situation and what exactly happened. This issue will not be disregarded, we encourage you to contact our customer care department at 888-895-2110. We're here for you from 8:00 am to 5:00 pm EST, Monday through Friday, and looking forward to hearing from you.
Response from foodsaver.comBy FoodSaver, Consumer Care Team, May 17, 2021
Thank you for taking the time to submit a review. Your feedback is important to us, and it helps us to improve our products and services continuously. We are sorry to hear about your experience. Please send us a direct message via the contact form here on the website and allow us to turn this experience around for you. We also want to encourage you to contact our customer care department at 888-895-2110. We are here for you from 8:00 am to 5:00 pm EST, Monday through Friday, and looking forward to hearing from you.
Written by a customer while visiting foodsaver.com