Customer Reviews for Oster - Flip Belgian Waffle Maker - Black
Customer Rating
1
Worked once then no more
on August 29, 2016
Posted by: yayaroa
from Addison, IL, United States
Gender:Female
[This review was collected as part of a promotion.] I received this as a birthday gift in 2015. Tried it and didn't work. Followed directions but did not get hot at all. Oster Co was kind enough to send me a new replacement. It worked once for 5 waffles. I turned it back on to do more the next day but it never got hot no matter what temperature I switched the dial on. Just stays green light on all the time. Sorry Oster but this is not a good waffle maker and you should stop selling this make.
No, I would not recommend this to a friend.
Response from osterBy OsterSupport, Customer Service, September 27, 2016
I am sorry to hear about your experience with your waffle maker. Call us at (800) 334-0759, and let's make sure this remains the great Birthday present it was intended to be. Thank you!
Written by a customer while visiting oster
Customer Rating
1
Does Not Work Like Instructions Indicate.
on December 27, 2015
Posted by: MollyW
from Minneapolis, MN, United States
Gender:Female
[This review was collected as part of a promotion.] I received this as a Christmas gift and when I tried to use it today, it did not work like explained. First, the green light would randomly go on and off. It would stay green after I put in the batter and then turn off like a minute later. Another minute later and it would go back on. My second issue is the waffle never became crispy or brown on the outside. I attempted 3 waffles and none of them became brown on the outside. I had on maximum temperature for a long time. The last one was over 10 minutes and instead of crispy the waffle was soft and soggy. Gross.
No, I would not recommend this to a friend.
Response from osterBy OsterSupport, Customer Service, January 15, 2016
I definitely want to make sure your CKSTWFBF10-0NP waffle maker remains the gift that keeps on giving. Call us at (800) 334-0759, and I'll be glad to assist you. Thank you!
Written by a customer while visiting oster
Customer Rating
1
Worked well for a little while
on January 29, 2016
Posted by: Kristen
Gender:Female
I purchased this waffle maker and it worked well for a while, but the last two times I've used it the waffle separates and each side sticks to the plates. I ended up scratching the non-stick surface by trying to pry the waffle out from each side, so now I can't use it at all. Also, the ready light doesn't always work.
No, I would not recommend this to a friend.
Response from osterBy Customer Care, Oster, February 11, 2016
We want to get this resolved for you as quickly as possible. Please give us a call at 1-800-334-0759 between the hours of 9am and 6pm Eastern, Monday-Friday, and we will be more than happy to assist you.