Customer Reviews for Oster - Oster 3-Cup Mini Food Chopper with Whisk - Black
Customer Rating
1
Not Worth It
on February 22, 2015
Posted by: LiLSuzQ32
from Buffalo Grove, IL
Gender:Female
Usage frequency:Monthly
I bought one at WalMart to replace one I'd had for years. Had it less than a month, and one day I had the cup on the base, snapped the lid into place, pushed the button and .... NOTHING! Tried everything to get it to work, without success. I figured what the hay, I only paid $20, I'll get another one (kept the cup/blade etc.). So, about two weeks ago I bought another one: same model so I could re-use the accessories. Tonight I was making some salsa verde, had the onions and cilantro all chopped, scooped them out of the bowl and added my roased tomatillos and ... NOTHING! AGAIN! To have two of these simply quit in less than two months in inexcusable. I'll be over budget, but whatever I buy next it will NOT be an Oster!
No, I would not recommend this to a friend.
Response from osterBy Dru F, Oster Customer Care, February 26, 2015
I am deeply sorry that both of your mini choppers stopped working. I can understand the frustration of not being able to finish your salsa. If you still have the two mini choppers please call us at 1-800-334-0759, our hours of operation are Monday-Friday from 9am-6pm, EST. Thank you very much for writing us this review.
I used the Oster® 3-Cup Mini Chopper once successfully, and liked how it worked. I tried to use it yesterday and it did nothing. It would not even start. I triple checked to make sure the pieces were secured and locked and neither the High nor Low buttons would make the chopper work. Super disappointed!
No, I would not recommend this to a friend.
Response from osterBy Dru F., Oster Customer Care, February 2, 2015
Please contact us at 1-800-334-0759 so we may better assist you.
This appliance does not do anything well. It will not chop anything unless saturated with liquid and even then ineffectively. It is cheaply made and makes enough noise to wake up the neighborhood. A total waste of money. It also let me down as I had owned Oster appliances before and they were excellent.
No, I would not recommend this to a friend.
Response from osterBy Consumer Care, Oster, April 22, 2020
We appreciate you reaching out to us.
Please accept our sincerest apology for the inconvenience this has caused you. We have high expectations for our products here at Oster® and we would like to hear more about your experience with your unit.
Please give us a chance to make it up to you. We urge you to please give us a call at 1-(800) 334-0759 and we will get you all taken care of. For your convenience, we are available Mon-Fri, from 9am-6pm, EST.
You may contact us as well via email at osterconsumercare@newellco.com.
Junk. Broke the cheap plastic container the first time it was dropped. Don't waste your money on this because there are no replacement parts.
No, I would not recommend this to a friend.
Response from osterBy Consumer Care Department, November 3, 2020
That is definitely not the kind of experience that we want you to have. We aim to provide great quality products and we'd like for you to be completely satisfied with your purchase and get the product's full benefit. Kindly fill-up this form https://www.oster.com/customerservicecontact?cid=contactus and we will get you all taken care of. Have a nice day!
Has horrible flaw! The mini chopper will run with the lid off. Very dangerous. It will run with the blade, lid off. I would think that would be a law suit waiting to happen. DO NOT PURCHASE THIS
Received as a gift at Christmas and would not work so took back and got a replacement and after using only 5 times the bowl has a crack down one side.
No, I would not recommend this to a friend.
Response from osterBy Consumer Care Department, November 3, 2020
That is definitely not the kind of experience that we want you to have. We aim to provide great quality products and we'd like for you to be completely satisfied with your purchase and get the product's full benefit. Kindly fill-up this form https://www.oster.com/customerservicecontact?cid=contactus and we will get you all taken care of. Have a nice day!