Customer reviews from oster
Oster - Oster 3-Cup Mini Food Chopper with Whisk - Black
Average customer rating
4.1
(285 Reviews)
Rating breakdown 285 reviews
5 Stars
164
4 Stars
64
3 Stars
18
2 Stars
10
1 Star
29
83%of customers recommend this product.
(
227 out of
275)
Customer Reviews for Oster - Oster 3-Cup Mini Food Chopper with Whisk - Black
Customer Rating
2
Not quite dishwasher safe!
on March 17, 2018
Posted by: Yvonne55
from McComb, OH, USA
Gender:Female
Usage frequency:Weekly
I've had this chopper for about 6 months. Works great for little quick jobs. Silly me, got lazy and put the bowl and lid on top shelf of dishwasher on normal wash and the lid broke. I have searched the site for replacements and found nothing. Like I said, great little chopper for the price but don't put it in the dishwasher!
No, I would not recommend this to a friend.
Response from osterBy Oster, Customer Service, March 21, 2018
Here at Oster, we always strive to provide the highest quality products to our consumers and we're sorry to hear that you are having trouble with your mini food chopper. We would love the opportunity to turn this experience around for you. Please call us at 1-800-334-0759 for assistance. We are here for you between the hours of 9:00 AM - 6:00 PM, EST, Monday through Friday and we look forward to speaking with you.
Written by a customer while visiting oster
Customer Rating
1
Short lifespan
on November 15, 2018
Posted by: AngieJa112815
from Texas
Gender:Female
Usage frequency:Daily
I have barely had my chopper for 3 months and it has already quit working. It hasnt held up to our expectations. It worked great until now.
No, I would not recommend this to a friend.
Response from osterBy Oster, Consumer Care, October 22, 2019
We are extremely sorry to hear about this and even more sorry to disappoint you. We would love nothing more than to correct this issue and restore your faith in Oster as we have been manufacturing high quality products for decades. For direct assistance, please feel free to call us at (800) 334-0759. You can reach us between the hours of 9am-6pm EST Monday-Friday. Our product specialist will be happy to assist you.
Written by a customer while visiting oster
Customer Rating
1
Be careful
on December 17, 2018
Posted by: Homecookie
from NJ
Gender:Female
Usage frequency:Yearly
After chopping nuts for cookies today, I noticed that the bottom of the processing cup was cracked. When I removed it, two small pieces of plastic broke off from the bottom of the opening. I rarely use this unit and only for small chopping projects. Be careful that pieces of plastic don't fall into whatever you are making when emptying contents. No replacement available. Don't waste your money.
No, I would not recommend this to a friend.
Response from osterBy Oster, Consumer Care, October 16, 2019
We are extremely sorry to hear about this and even more sorry to disappoint you. We would love nothing more than to correct this issue and restore your faith in Oster as we have been manufacturing high quality products for decades. For direct assistance, please feel free to call us at (800) 334-0759. You can reach us between the hours of 9am-6pm EST Monday-Friday. Our product specialist will be happy to assist you.
Written by a customer while visiting oster
Customer Rating
1
poor chopper
on January 23, 2019
Posted by: vic94
from woodlyn pa 19094
Gender:Male
Usage frequency:Monthly
I was going to buy a new bowl and lid but after reading all the stories about the same problems i have I don't see were that will solve the problem
No, I would not recommend this to a friend.
Response from osterBy Oster, Consumer Care, October 17, 2019
Oh no! That is definitely not the kind of experience that we want you to have. Here at Oster, we strive to make trusted household appliances that exceed expectations. We would love to turn this experience around for you. Please contact us at our toll free number 1-(800) 334-0759. For your convenience, our Consumer Care Department is available Mon-Fri 9am-6pm, EST. We look forward to assisting you!
Written by a customer while visiting oster
Customer Rating
1
Waste of time and money
on March 3, 2019
Posted by: Marcijos
from Grand Rapids, mi
Gender:Female
Purchased this and took it out of the box and set it up. Wanted to make pesto but the blade will not spin at all. Now I have to return it to the store and dump everything I put in it to blend. Argh.
No, I would not recommend this to a friend.
Response from osterBy Oster, Consumer Care, April 10, 2019
Oh no! That is definitely not the kind of experience that we want you to have. That is not typical for our Food Chopper and we'd like to make this right for you. Our Consumer Care Specialist will reach out to you via email. Kindly respond directly so that we can have your issue addressed.
Written by a customer while visiting oster
Customer Rating
1
No good
on April 26, 2019
Posted by: Beth ann
from Indiana
Gender:Female
Used it today and it was sparking and smoking and smelled like it was burning.. took it back im good.
No, I would not recommend this to a friend.
Response from osterBy Oster, Consumer Care, May 20, 2019
Thank you for taking the time to reach out to us. We definitely understand your frustration, and would like to hear more about your Oster 3-Cup Mini Food Chopper with Whisk. We strive to offer great quality products and we are very glad that you are assisted immediately with what happened. Thank you for letting us know. Have a nice day!
Written by a customer while visiting oster
Customer Rating
1
Bowl cracked
on June 19, 2019
Posted by: DesireeL8
from Portsmouth, RI
Gender:Female
Usage frequency:Monthly
The bottom of the bowl has cracked after only a few uses. On the hunt for another good brand now that'll actually last me
No, I would not recommend this to a friend.
Response from osterBy Oster, Consumer Care, October 8, 2019
Thank you for bringing this to our attention. We are extremely sorry to hear about this and even more sorry to disappoint you. We would love nothing more than to correct this issue and restore your faith in Oster. Please contact our customer care team at (800) 334-0759. We are available Monday-Friday, 9am-6pm EST. We look forward to assisting you!
Written by a customer while visiting oster
Customer Rating
1
Poor Quality Plastic Cup
on May 29, 2014
Posted by: Bahr
from San Antonio, TX, United States
Gender:Female
Usage frequency:Daily
I bought about 6 months ago, dropped lip and it broke in half. No replacement part available. I will purchase the same chopper again, although the price is good and it worked well. But accidents happen and we need replacement part.
No, I would not recommend this to a friend.
Written by a customer while visiting oster