Customer Reviews for Oster - Oster 3-Cup Mini Food Chopper with Whisk - Black
Customer Rating
5
Great purchase!
on June 12, 2019
Posted by: probaker
from western North Carolina
Gender:Female
Usage frequency:Weekly
I have had my mini food chopper for over two years and have used it many times for chopping carrots and cabbage for cole slaw, graham cracker for pie crusts, and nuts for baking, even hazelnuts for biscotti. It has been great for my needs.
I would recommend this to a friend!
Response from osterBy Consumer Care , March 2, 2021
We are glad to hear that you've had our Oster® 3-Cup Mini Food Chopper with Whisk, Black for over two years. We work very diligently and it will provide us greater encouragement to keep doing what we are doing. We will strive to deliver great experiences consistently. Have a great day!
Used it today and it was sparking and smoking and smelled like it was burning.. took it back im good.
No, I would not recommend this to a friend.
Response from osterBy Oster, Consumer Care, May 20, 2019
Thank you for taking the time to reach out to us. We definitely understand your frustration, and would like to hear more about your Oster 3-Cup Mini Food Chopper with Whisk. We strive to offer great quality products and we are very glad that you are assisted immediately with what happened. Thank you for letting us know. Have a nice day!
I have had this chopper for years, now I am retired I do most of the cooking, I love this little chopper. the bowl an lid are cracking and needs replaced, but it works GREAT, there is only my wife and I. We have a big Cuisinart but it is so big I don't use it, really like the 3 cup chopper
I would recommend this to a friend!
Response from osterBy Consumer Care , February 25, 2021
Thank you for leaving such a nice review. We are glad that you love our Oster® 3-Cup Mini Food Chopper with Whisk, Black. We work very diligently and it will provide us greater encouragement to keep doing what we are doing. We will strive to deliver great experiences consistently. Have a great day!
Purchased this and took it out of the box and set it up. Wanted to make pesto but the blade will not spin at all. Now I have to return it to the store and dump everything I put in it to blend. Argh.
No, I would not recommend this to a friend.
Response from osterBy Oster, Consumer Care, April 10, 2019
Oh no! That is definitely not the kind of experience that we want you to have. That is not typical for our Food Chopper and we'd like to make this right for you. Our Consumer Care Specialist will reach out to you via email. Kindly respond directly so that we can have your issue addressed.
I was going to buy a new bowl and lid but after reading all the stories about the same problems i have I don't see were that will solve the problem
No, I would not recommend this to a friend.
Response from osterBy Oster, Consumer Care, October 17, 2019
Oh no! That is definitely not the kind of experience that we want you to have. Here at Oster, we strive to make trusted household appliances that exceed expectations. We would love to turn this experience around for you. Please contact us at our toll free number 1-(800) 334-0759. For your convenience, our Consumer Care Department is available Mon-Fri 9am-6pm, EST. We look forward to assisting you!
After chopping nuts for cookies today, I noticed that the bottom of the processing cup was cracked. When I removed it, two small pieces of plastic broke off from the bottom of the opening. I rarely use this unit and only for small chopping projects. Be careful that pieces of plastic don't fall into whatever you are making when emptying contents. No replacement available. Don't waste your money.
No, I would not recommend this to a friend.
Response from osterBy Oster, Consumer Care, October 16, 2019
We are extremely sorry to hear about this and even more sorry to disappoint you. We would love nothing more than to correct this issue and restore your faith in Oster as we have been manufacturing high quality products for decades. For direct assistance, please feel free to call us at (800) 334-0759. You can reach us between the hours of 9am-6pm EST Monday-Friday. Our product specialist will be happy to assist you.
I kove the mini food chopper but the plastic lid should be made of a harder plastic. I dropped it and it broke in two pieces and now I can't use it. How can I get a replacement
Response from osterBy Oster, Consumer Care, October 22, 2019
We have high expectations for our products here at Oster and would like to hear more about your experience with your Oster Mini Food Chopper with Whisk, Black. Please give our customer care team a call at (800) 334-0759 and we will have this addressed. For your convenience, we are available Monday-Friday, 9am-6pm EST. We look forward to assisting you!
I have barely had my chopper for 3 months and it has already quit working. It hasnt held up to our expectations. It worked great until now.
No, I would not recommend this to a friend.
Response from osterBy Oster, Consumer Care, October 22, 2019
We are extremely sorry to hear about this and even more sorry to disappoint you. We would love nothing more than to correct this issue and restore your faith in Oster as we have been manufacturing high quality products for decades. For direct assistance, please feel free to call us at (800) 334-0759. You can reach us between the hours of 9am-6pm EST Monday-Friday. Our product specialist will be happy to assist you.