Customer reviews from geappliances.com
GE - Profile Series 1.9 Cu. Ft. Over-the-Range Microwave - White
Average customer rating
4.3
(1,026 Reviews)
Rating breakdown 1,026 reviews
5 Stars
622
4 Stars
253
3 Stars
76
2 Stars
25
1 Star
50
86%of customers recommend this product.
(
862 out of
998)
Customer Reviews for GE - Profile Series 1.9 Cu. Ft. Over-the-Range Microwave - White
Customer Rating
5
Great Microwave
on September 22, 2019
Posted by: Kev T
from Columbia,TN
We have been enjoying this over the stove microwave oven for four years now. It has been extremely dependable. We enjoy all the features which allow us various cooking options.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Lost without it‼️
on May 29, 2020
Posted by: Anonymous
from Point NJ
Help ASAP‼️ The Magnito suddenly blew and my husband is lost since he cannot soften his butter in the morning!
I’m frustrated because I cannot Steamfresh my Steamfresh.
I beg you to schedule us ASAP. I’m tired of his whining. ( Had to add that for effect. He wouldn’t like that I said that. )
I guess you will call me. I tried the phone but waited 40 minutes and no pickup.
Thank you for your time.
I’m frustrated because I cannot Steamfresh my Steamfresh.
I beg you to schedule us ASAP. I’m tired of his whining. ( Had to add that for effect. He wouldn’t like that I said that. )
I guess you will call me. I tried the phone but waited 40 minutes and no pickup.
Thank you for your time.
I would recommend this to a friend!
Features
4
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
2
We like the microwave but the magnetron never last
on June 20, 2020
Posted by: VLT61
from Maryland
Looks nice and we like the black interior but magnetron is not made to last.
No, I would not recommend this to a friend.
Features
4
Performance
4
Quality
2
Value
2
Written by a customer while visiting geappliances.com
Customer Rating
2
Only 4 years old
on August 4, 2020
Posted by: Toomer
from Cheraw SC
Stop working after 4 years. Will not heat my food.
No, I would not recommend this to a friend.
Features
5
Performance
1
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
3
Handle broke and won’t close
on September 16, 2021
Posted by: Dmills06
from Md
My handle broke and it won’t stay closed with latches inside the door. It was just normal usages and the parts are more expensive that just buying a new microwave that sits on counter top. So that what we did for the time being.
I would recommend this to a friend!
Features
4
Performance
4
Quality
3
Value
3
Response from geappliances.comBy Joyce@GEA, GE_Appliances , September 17, 2021
Hello- We are very sorry to hear your handle broke. We can understand your frustration and apologize for your inconvenience. This is definitely not the ownership experience we want for you and your family. We would like to get a little more information from you and will be reaching out to you via email soon. We appreciate your patience in waiting. Thank you! Joyce@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
Would not recommend
on October 17, 2021
Posted by: jhumit
Just in 3 yrs , it stopped working ..Does not heat food any more , though turn table works.
No, I would not recommend this to a friend.
Performance
2
Quality
2
Value
2
Response from geappliances.comBy Chris@GEA, GE_Appliances, October 18, 2021
Hello, thank you for your feedback. We are sincerely sorry that your microwave is not operating properly so soon into its lifespan. We understand how that would be frustrating and would love to look into this further as this is not the ownership experience we strive for. If you haven't done so already, we recommend scheduling service with a certified GE Appliances technician that will be able to accurately diagnose and repair your appliance. You can schedule service online at: https://www.geappliances.com/ge/service-and-support/service.htm or by calling GE Appliance Service at 1-800-GECares (1-800-432-2737) Monday – Friday: 7 a.m. – 10 p.m. ET or Saturday – Sunday: 8 a.m. – 6 p.m. ET. We hope this helps! -Chris@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
Handle broke and won't open
on February 27, 2022
Posted by: Archie11
from Los Angeles, CA
Microwave's handle broke and the door won't open. This microwave has been giving so many problems and this is the latest issue that happened.
Features
3
Performance
2
Quality
1
Value
2
Response from geappliances.comBy Kianna@GEA, GEA, March 4, 2022
Hello,
Thanks for the review. We're sorry to hear of the problems that you have been having with your microwave, especially the door handle. The inconvenience is understood.
Please consider scheduling service with a certified GE Appliances technician that will be able to accurately diagnose and repair your appliance. You can do so by calling GE Appliance Service at 1-800-GECares (1-800-432-2737) or by clicking here: https://www.geappliances.com/ge/service-and-support/service.htm
If we can help in the future, please let us know. We are more than happy to.
All the best,
Kianna@GEA
Thanks for the review. We're sorry to hear of the problems that you have been having with your microwave, especially the door handle. The inconvenience is understood.
Please consider scheduling service with a certified GE Appliances technician that will be able to accurately diagnose and repair your appliance. You can do so by calling GE Appliance Service at 1-800-GECares (1-800-432-2737) or by clicking here: https://www.geappliances.com/ge/service-and-support/service.htm
If we can help in the future, please let us know. We are more than happy to.
All the best,
Kianna@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Best color
on October 31, 2022
Posted by: Graul
from Macungie pa
Fine microwave ! Used the same color for my cabinets
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com