Customer reviews from lg.com
LG - 30" Self-Cleaning Freestanding Double Oven Gas Convection Range - Stainless-Steel
Average customer rating
4.4
(59 Reviews)
Rating breakdown 59 reviews
5 Stars
43
4 Stars
9
3 Stars
1
2 Stars
2
1 Star
4
93%of customers recommend this product.
(
53 out of
57)
Customer Reviews for LG - 30" Self-Cleaning Freestanding Double Oven Gas Convection Range - Stainless-Steel
Customer Rating
1
Worst oven I've ever owned.
on May 11, 2021
Posted by: Anonymous
from Upstate NY
First issue right from the beginning was immediately in less than a week the knobs all wrinkled then I realize they were made out of foil paper not chrome or stainless just cheap garbage. Second issue erratic temperature bottom oven is 15° high sometimes 150° high top oven 25° low. Was Randomly get an F9 or F 19 code when preheating and have to start preheating over. Now I get it 50% of time abd extremely annoying. Bottom line is save your money extreme disappointment. Also the top oven is only good for a sheet of cookies you cannot fit a ham or a roast or anything full-size in there it is very shallow and if you put a cake in there when it rises it hits the bottom of the broiler burner which hangs down pretty low so it's pretty useless.
No, I would not recommend this to a friend.
Quality
1
Features
1
Value
1
Response from lg.comBy ^DLI, LGE Social Media, May 13, 2021
We hate to hear that you experienced a problem with your unit. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team via private message on Facebook @LGUSSupport or call at 800-243-0000. Please be sure to provide your contact information, model/serial numbers and date of purchase. We apologize for the inconvenience and frustration caused. ^Daphane
Written by a customer while visiting lg.com
Posted by: Anonymous
from Urbandale Iowa
Verified Purchase:Yes
I bought this a few months ago for a remodel. Iit a great purchase!
Pros: Features/Settings
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
1
Low Quality Knobs
on January 25, 2025
Posted by: James 335234
The Chrome plating is peeling of the plastic knobs. We have already replaced them at our expense once. Pretty cheesy for such and expensive appliance.
Response from lg.comBy Josh, LG Digital Care Team, January 27, 2025
Hey there James! Our goal is always to ensure that your LG range looks brand new after using it, and your feedback helps us to improve future products. So we can ensure that you're taken care of, please send us a private message on social media at @LGUSSupport with your contact details, model number, and details about the knobs, and we'll be ready to look into this further with you! *Josh
Written by a customer while visiting lg.com