Customer reviews from lg.com
LG - 3D Wi-Fi Built-In Blu-ray Player - Hairline Dark Blue
Average customer rating
3.3 out of 5
3.3
(15 Reviews)
Open Ratings Snapshot
Rating breakdown 15 reviews
5 Stars
7
4 Stars
1
3 Stars
1
2 Stars
1
1 Star
5
53%of customers recommend this product. 
(
8 out of 15
)
Best Buy Privacy Policy
Customer Reviews for LG - 3D Wi-Fi Built-In Blu-ray Player - Hairline Dark Blue
Customer Rating
3 out of 5
3
Unreliable
on June 7, 2012
Posted by: Mike
from Alameda, CA
Bought this item in Dec. 2011 and used infrequently as it is located in a second home. Watched a BluRay one night and the next day unit would not turn on. Resetting the unit did not work. Researched the website and found others reporting similar problems. They stated the unit must be returned to LG for repair. Am waiting to ship back to LG right now. Very disappointed.
Pros: easy to use
No, I would not recommend this to a friend.
Quality
2 out of 5
2
Features
4 out of 5
4
Value
4 out of 5
4
Written by a customer while visiting lg.com
Customer Rating
1 out of 5
1
GREAT TV STAND
on August 6, 2014
Posted by: JOHN
from Pittsburgh, PA, USA
I BOUGHT THE BD690 AS A UPGRADE, HAVING A RC897T I THOUGHT LG WAS THE WAY TO GO, THE PRICE WAS HIGH,THE REMOTE DOES NOT ALWAYS WORK,STREAMING SOMETIMES IMPOSSIBLE, CANT RECORD TO THE 250 GIG HARDDRIVE. A 6TH GRADER WOULD HAVE DONE A BETTER JOB PROGRAMING IT. LG SHOULD HAVE RECALLED THIS JUST TO SAVE THEIR NAME.
Pros: tv stand
No, I would not recommend this to a friend.
Quality
1 out of 5
1
Features
1 out of 5
1
Value
1 out of 5
1
Written by a customer while visiting lg.com
Customer Rating
5 out of 5
5
THIS IS THE ONE TO GET!!!
on October 26, 2011
Posted by: sheriff8287
from Bridgeview Il
This one has it all and it peformes flawlessly. Blu-ray,dvd and cd all play very well. If you were like me and bought a tv with out internet aps, you can still have them by getting the bd690. I hate dealing with all my cd's finding the one I want when I want it and changing them in and out of the player. Also some of them will get scratched sooner or later. I saved all of them to the hard drive in this machine and now listen to what I want when I want. I do alot of photography and most of it is in my computer but putting special photos on the hard drive in this machine makes it easy and fast to show them to family and friends.
Pros: Features/Settings
I would recommend this to a friend!
Quality
5 out of 5
5
Features
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting lg.com
Customer Rating
1 out of 5
1
Opportunity for Bitterness
on March 23, 2015
Posted by: zeitgeist
from seattle wa
The other reviewer spelled it out pretty well. This unit is one of the worst pieces of technology that I've ever owned.....and that's saying something.
Pros: can be recycled
No, I would not recommend this to a friend.
Quality
1 out of 5
1
Features
1 out of 5
1
Value
1 out of 5
1
Written by a customer while visiting lg.com
Customer Rating
1 out of 5
1
Piece of Junk
on August 7, 2013
Posted by: shalaka
from CA
We purchased this BDP in April 2012 and did not open the box until April 2013. Towards end of April/May we hooked the BDP with our TV and realized that it refused to start. It kept giving us error and never started. We bought this model at a high price and had to trash it. Wasted money and expired warranty before we even used it!
No, I would not recommend this to a friend.
Quality
1 out of 5
1
Features
1 out of 5
1
Value
1 out of 5
1
Written by a customer while visiting lg.com
Customer Rating
5 out of 5
5
Good Deal
on October 31, 2011
Posted by: Stevie
This player is an excellent value. The features are right for the price.
Pros: Quality
I would recommend this to a friend!
Quality
4 out of 5
4
Features
3 out of 5
3
Value
4 out of 5
4
Written by a customer while visiting lg.com
Customer Rating
4 out of 5
4
Great Picture Quality!
on September 21, 2011
Posted by: InfidelCastro
from Boston, MA
The LG BD690 Streams Netflix better then most Blue Ray players.
Pros: Performance, easy to use, Features/Settings, Quality
I would recommend this to a friend!
Quality
5 out of 5
5
Features
4 out of 5
4
Value
5 out of 5
5
Written by a customer while visiting lg.com
Customer Rating
1 out of 5
1
Worst device I have ever purchased.
on March 23, 2013
Posted by: rwlawhorne
from Brooksville, FL
I've had the BD 690 for over a year now, so it's passed the warranty period. I have contacted LG on many occasions trying to resolve various problems. Most annoying was the inability to update firmware and driver. Impossible to update directly online. Was able to download updates to computer then USB drive occasionally, but usually had to have LG send update on a CD. Now the device will not recognize the harddrive. To make matters even worse, the blueray player no longer works. On the bright side, it does make a stunningly lovely paper weight.
Pros: paper weight
No, I would not recommend this to a friend.
Quality
1 out of 5
1
Features
1 out of 5
1
Value
1 out of 5
1
Written by a customer while visiting lg.com
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