Customer reviews from geappliances.com
GE Profile - Advantium 30" Built-In Single Electric Wall Oven with Microwave - Stainless Steel
Average customer rating
4.5
(216 Reviews)
Rating breakdown 216 reviews
5 Stars
156
4 Stars
39
3 Stars
9
2 Stars
3
1 Star
9
90%of customers recommend this product.
(
174 out of
193)
Customer Reviews for GE Profile - Advantium 30" Built-In Single Electric Wall Oven with Microwave - Stainless Steel
Customer Rating
3
Microwave/oven plate sprocket
on May 28, 2023
Posted by: Rob Leach
from Wichita, Kansas
Great microwave and it is awesome with the higher voltage. Only issue, I have owned for 4 years and the gear/sprocket that rotates the glass plate has broke twice. This will be my 3rd sprocket for this microwave. Very sad for the price I paid for this microwave/oven. Purchased when I built my new house.
Features
5
Performance
5
Quality
3
Value
5
Response from geappliances.comBy Tierra@GEA, GE Appliances, May 30, 2023
Oh no!
We're sorry to hear that the sprocket of your microwave keeps breaking. This can be disruptive when trying to use your appliance and we want to help. An agent will be reaching out to you via email to gather additional information. Please respond at your earliest convenience.
Best regards. - Tierra@GEA
We're sorry to hear that the sprocket of your microwave keeps breaking. This can be disruptive when trying to use your appliance and we want to help. An agent will be reaching out to you via email to gather additional information. Please respond at your earliest convenience.
Best regards. - Tierra@GEA
Written by a customer while visiting geappliances.com
Customer Rating
2
Nice features but the clock doesn’t stay on
on May 14, 2023
Posted by: BrDM
from Tulsa, OK
The clock doesn’t stay on. It needs to have an override feature. I look at my oven all the time when I’m in the kitchen cooking to see the time. For the money you pay and no clock?
Features
2
Performance
4
Quality
4
Value
2
Response from geappliances.comBy Charlie@GEA, GE_Appliances, May 15, 2023
Hello,
We appreciate you taking the time to provide your opinion and feedback on your new Advantium.
There is no way for the clock to be on, even when the oven is off. It was designed this way to meet June 2016 Department of Energy regulations.
After setting the clock, the time will remain on the display for 30 seconds before turning off. The time is also displayed while the door is open and for 30 seconds after the door closes. This function cannot be overridden.
When using the timer or a cooking feature, the time remaining will continue to be displayed until the timer countdown or cooking cycle is completed. If "settings" or a cooking feature is canceled, the display will go blank and the time will not be displayed.
Please feel free to reach back out if you have additional questions.
-Charlie@GEA
We appreciate you taking the time to provide your opinion and feedback on your new Advantium.
There is no way for the clock to be on, even when the oven is off. It was designed this way to meet June 2016 Department of Energy regulations.
After setting the clock, the time will remain on the display for 30 seconds before turning off. The time is also displayed while the door is open and for 30 seconds after the door closes. This function cannot be overridden.
When using the timer or a cooking feature, the time remaining will continue to be displayed until the timer countdown or cooking cycle is completed. If "settings" or a cooking feature is canceled, the display will go blank and the time will not be displayed.
Please feel free to reach back out if you have additional questions.
-Charlie@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Advaned Technology makes cooking fun
on May 4, 2023
Posted by: DHATTONTTEXAS
from Dallas, TX
We are new to Advantium technology but so far, we are very pleased with the many options it presents to cook, reheat and microwave. I think this will become the favorite appliance in our kitchen over time.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
4
First time with Advantium, I like it
on April 15, 2023
Posted by: FLPete
from Florida
I ended up getting this Advantium INSTEAD of an oven due to my needs and previous oven usage. I was nervous commiting a kitchen refurb to this unknown to me unit, but must say I am pleased with my choice.
For future owners I would suggest considering it uses 3 different turntables to swap with cooking method, and the door swings down. Plan ahead for storage to make the experience a little better.
For future owners I would suggest considering it uses 3 different turntables to swap with cooking method, and the door swings down. Plan ahead for storage to make the experience a little better.
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
4
“Speed Oven”
on March 16, 2023
Posted by: Jackieobmw
from Middleport
This came highly recommended. I spent a lot of money on this product and it is highly programmed. It’s good, but I think it takes a long time to cook things and it’s called a speed oven.
No, I would not recommend this to a friend.
Features
4
Performance
4
Quality
4
Value
3
Written by a customer while visiting geappliances.com
Customer Rating
5
Makes cooking fun!
on March 15, 2023
Posted by: Lucy106
from Fairfield County, CT
Love the new large size and the added convection feature.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
1
Parts missing
on March 14, 2023
Posted by: Ram vanga
from NC
I see burnout stains in the oven under the glass and rotational stand and stand was not rotating, as we were not aware of the product and were not able to understand why is not rotation, now we see burnout stains underneath when checked with neighbors we came to know something missing as its need to rotate.
Response from geappliances.comBy MichaelBatGEA, GEAppliances, March 17, 2023
Hello,
We’re so sorry to hear that your microwave has had issues and seems to be missing a part, we know that can be incredibly frustrating, especially since a microwave tends to see a lot of use. If you haven’t already, we recommend scheduling an appointment with our factory service team by calling 1-800-GECares (1-800-432-2737) Monday – Friday: 7 a.m. – 10 p.m. ET and Sunday: 8 a.m. – 6 p.m. ET, or by visiting https://www.geappliances.com/ge/service-and-support/service.htm and we’re confident that one of our certified technicians will be able to resolve this issue. Thank you for taking the time to leave us your feedback and please know that we are here should you need any assistance from us in the future. Best regards. -MichaelB@GEA
We’re so sorry to hear that your microwave has had issues and seems to be missing a part, we know that can be incredibly frustrating, especially since a microwave tends to see a lot of use. If you haven’t already, we recommend scheduling an appointment with our factory service team by calling 1-800-GECares (1-800-432-2737) Monday – Friday: 7 a.m. – 10 p.m. ET and Sunday: 8 a.m. – 6 p.m. ET, or by visiting https://www.geappliances.com/ge/service-and-support/service.htm and we’re confident that one of our certified technicians will be able to resolve this issue. Thank you for taking the time to leave us your feedback and please know that we are here should you need any assistance from us in the future. Best regards. -MichaelB@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Excellent technology
on March 7, 2023
Posted by: Cyn93
from PeabodyMA
Quality product! Sleek Design Good Value and excellent customer service. Can’t get better than that!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com