Customer Reviews for WD - Purple 1TB Internal Serial ATA Hard Drive (OEM/Bare Drive)
Customer Rating
5
How long WD Purple Surveillance can operate in Sec
on April 7, 2022
Posted by: Mario L
I use a Purple SV Series SATA Hard Drive with a capacity of 2TB, which is used for IP CCTV (NVR) recording equipment. is there a stipulation how long I have to prepare a replacement hard drive? As we know, CCTV hard drives are used every day. and is there a newsletter that I can use as a parameter for periodic hard disk replacement?
Written by a customer while visiting Western Digital
take too long to ship out;;take too long to ship out
Response from Western DigitalBy SM OLS, November 1, 2022
Hello,
We're sorry to hear about your user experience with the WD Purple Surveillance and appreciate your time for providing this review.
We were unable to locate you in our system with the information provided in the review therefore we request you give us a call so that we can gather more information to isolate the issue and provide an appropriate resolution. We'd be happy to help.
All our products must pass our stringent quality standards before leaving our factory to be free from defects in materials and craftsmanship. We stand behind our products throughout the device's factory warranty period. Please contact us via the phone with reference to the review to ensure an overall good experience with Western Digital.
Need Help? Please see our "'Contact Us" page for information.
Written by a customer while visiting Western Digital