Customer reviews from whirlpool.com
Whirlpool - 21.4 Cu. Ft. Counter-Depth Side-by-Side Refrigerator with Thru-the-Door Ice and Water - Monochromatic Stainless-Steel
Average customer rating
4.2
(134 Reviews)
Rating breakdown 134 reviews
5 Stars
63
4 Stars
46
3 Stars
18
2 Stars
3
1 Star
4
85%of customers recommend this product.
(
105 out of
124)
Customer Reviews for Whirlpool - 21.4 Cu. Ft. Counter-Depth Side-by-Side Refrigerator with Thru-the-Door Ice and Water - Monochromatic Stainless-Steel
Customer Rating
5
I’m all about WHIRLPOOL!
on January 10, 2025
Posted by: Marsha
from Murrells Inlet, SC
[This review was collected as part of a promotion.] So far, so good! I love it so far except the shelf placement choices are limited. I love crushed ice and this fridge makes great ice. I love the control pad on the freezer door. I still use white appliances and the price of white has gone up so I didn’t like that. To me stainless steel looks like a restaurant but that’s just me so I had to pay more. Actually my friend paid for it mostly. He’s so good to me. I’ve always preferred Whirlpool appliances and I hope I have my fridge for a long time.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
3
dont really like it
on January 1, 2025
Posted by: not happy in Pa
from Pa
[This review was collected as part of a promotion.] Ice maker gets easily jammed. Door squeaks. disappointed
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
4
Nice features
on November 30, 2024
Posted by: J&J 1947
from Adrian, MI
[This review was collected as part of a promotion.] We have had this refrigerator for just a few days we like most of the features. This is the first side-by side we have ever had, so we are still getting adjusted to the change.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Finding what you’re looking for it’s so much easi.
on November 4, 2024
Posted by: Cindy
from Shelby NC
[This review was collected as part of a promotion.] We have been looking at this particular refrigerator for awhile. We would measure it and our space at home to make sure it fit. We had a top mount Whirlpool and I felt like a contortionist looking for things in the fridge
We love this our side by side. No wasted energy getting ice out of the freezer, it’s right on the door and cold water, too. We can find things in this refrigerator.
We love this our side by side. No wasted energy getting ice out of the freezer, it’s right on the door and cold water, too. We can find things in this refrigerator.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Treat features
on October 9, 2024
Posted by: Alex
from Michigan
[This review was collected as part of a promotion.] I bought this one mants ego and eweryting looking good
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Good So Far
on September 13, 2024
Posted by: Docc
from Plattsmouth NE
[This review was collected as part of a promotion.] If our other Whirlpool refrigerator that was just over 1 year old hadn’t
Gone to crap and the repair was going to
Take 4 to 6 weeks for parts from
China we wouldn’t have had to buy another. But so far it’s good.
Gone to crap and the repair was going to
Take 4 to 6 weeks for parts from
China we wouldn’t have had to buy another. But so far it’s good.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
easy to organize & see food
on August 4, 2024
Posted by: ruralone
[This review was collected as part of a promotion.] have had it for a while now and really like the ease of using & cleaning the water & ice in the door - so easy to see what's in the freezer & fridge - like the door storage too - easy to keep clean looking from the outside
Written by a customer while visiting whirlpool.com
Customer Rating
1
Do not recommend buying 0 Stars
on July 30, 2024
Posted by: Lars
from Sparta, WI
[This review was collected as part of a promotion.] Spouse want black stainless, this size fridge was one of a few side-by-sides that fit opening. Make sure you have an extra 3/4" width because both sides are bulged out about 3/8" more than specs. Only fridge door shelfs adjust, the rest are fixed. A small fan motor(?) hums all the time both doors are closed. Protective plastic covering the doors was applied before any other items installed leaving plastic sheating lining under door seals and ice & water dispenser. Cold water reservoir is sized to small if filling large water bottles. No front lowerable stationary feet, had to wrap cord around front wheels to keep fridge from rolling away from wall. Was unable to add photos of some complaints.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, August 1, 2024
Hello,
Thank you for your review. We regret to hear that your Refrigerator is not living up to your standards. If you have any questions or concerns with your Refrigerator please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding please include your contact information and reference case #570804.
We’re looking forward to hearing from you.
Marie Q
Thank you for your review. We regret to hear that your Refrigerator is not living up to your standards. If you have any questions or concerns with your Refrigerator please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding please include your contact information and reference case #570804.
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com