Customer reviews from whirlpool.com
Whirlpool - 21.4 Cu. Ft. Counter-Depth Side-by-Side Refrigerator with Thru-the-Door Ice and Water - Monochromatic Stainless-Steel
Average customer rating
4.2
(134 Reviews)
Rating breakdown 134 reviews
5 Stars
63
4 Stars
46
3 Stars
18
2 Stars
3
1 Star
4
85%of customers recommend this product.
(
105 out of
124)
Customer Reviews for Whirlpool - 21.4 Cu. Ft. Counter-Depth Side-by-Side Refrigerator with Thru-the-Door Ice and Water - Monochromatic Stainless-Steel
Customer Rating
4
Wish some shelves where adjustable.
on February 9, 2023
Posted by: Lowfreq56
from Hendersonville, NC
[This review was collected as part of a promotion.] Wish it had spill proof shelving. It fits the space better than our old whirlpool
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
1
When it works it does it's job
on February 14, 2023
Posted by: Buddy
from Pikesville, MD
[This review was collected as part of a promotion.] I bought this side by side because the concept of a 3 door with the Ice maker in the door of the refrigerator only means that it is subject to fail. However, Whirlpool produced a very poor model in this unit. The draws do not slide well, the overflow from the water-icemakers runs onto the floor, and both the freezer and the refrigerator failed within 3 months.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, February 17, 2023
Thank you for sharing your insights with us, Buddy. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Twitter @WhirlpoolCare so we can look into this matter further for you. When responding please include your contact information and reference Case # 261127.
We’re looking forward to hearing from you.
Marie Q
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great space and ice in door is wonderful
on March 28, 2023
Posted by: Tyekel
from Pennsylvania
[This review was collected as part of a promotion.] got new refrigerator several weeks ago and love it. so roomy and love the water and ice in door, no need for excess opening and closing of doors. overall completely satisfied customer of first side by side. very happy customer. thank you for a great product.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
2
Fit nicely into our space but
on May 3, 2023
Posted by: M00nie
from Largo Florida
[This review was collected as part of a promotion.] Ice maker stopped dispensing ice. Repairman ordered new board for it and when the new board was installed it was found to be defective. He will order new board and hopefully may make the icemaker work the way it was supposed to.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, May 4, 2023
Thank you for sharing your insights with us, M00nie. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Twitter @WhirlpoolCare so we can look into this matter further for you. When responding please include your contact information and reference Case # 316009.
We’re looking forward to hearing from you.
Marie Q
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
4
Loving new refrigerator
on May 20, 2023
Posted by: lil one
from Brooklyn, NY
[This review was collected as part of a promotion.] I brought this a month and loving it.
Loving the ice maker, also love the idea of not having to open doors to get ice and/or water.
Loving the ice maker, also love the idea of not having to open doors to get ice and/or water.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great features
on May 21, 2023
Posted by: Angie
from Elizabethtown, NC
[This review was collected as part of a promotion.] I am very happy with my refrigerator. It has great features and is easy to keep clean.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great features!
on May 25, 2023
Posted by: Ginnyb
from New Jersey
[This review was collected as part of a promotion.] Love the smooth finish on the out side! Also love the number of shelves on the door, the freezer and the refrigerator.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
3
Wasn't what I expected
on June 22, 2023
Posted by: rinks361
from Olmsted Falls, OH
[This review was collected as part of a promotion.] Unfortunately, buying online has major drawbacks. The unit looks nice, but it's a lot smaller than my last fridge and unfortunately, fridges close to or matching my old fridges size are impossible to find. The space in the freezer is way too narrow to fit a decent amount of food. This causes more frequent trips to the grocery store which increases cost of gas. The fridge portion is decent though and has a very clean, crisp, fresh look to everything. The icemaker though makes very cloudy ice.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com