Customer Reviews for ASUS - AC1300 Dual-Band USB 3.0 Network Adapter - Black
Customer Rating
4
works very well
on November 1, 2021
Posted by: Serge Lecavalier
from Montreal Canada
It does what I've been looking for.the reach is good , the speed is very good without any lag.good value
I would recommend this to a friend!
Written by a customer while visiting ASUS.com
Customer Rating
5
Excellent USB Wireless adapter
on December 13, 2021
Posted by: Anonymous
from Montreal QC
I bought this a month ago and got immediate improvements on my wireless internet. Speed is almost 90% faster, it's unbelievable.
I would recommend this to a friend!
Written by a customer while visiting ASUS.com
Customer Rating
2
ASUS AX 1800 USB 56 Nano
on September 15, 2024
Posted by: rbbrigdenjr
I bought this device speficially because it came with its driver on an enclosed USB. The USB driver did not work. Why does ASUS include a usb driver if it doesn't work. HAd to get the driver download off of the website.
Response from ASUS.comBy Leonardo, CLM, September 18, 2024
Hi rbbrigdenjr,
It is really unfortunate to hear about the included USB with the driver for your ASUS wireless adapter was not working. Please accept our humble apologies for the inconvenience. This is definitely not the kind of quality to expect from ASUS products and it is not the norm. All ASUS products undergo intensive quality control, testing, and inspections. What you've experienced was not intentional or representative of our brand. We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, send us an email at customerloyalty@asus.com and provide the case number "N2409026309-0001" for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Thank you for choosing ASUS.
Best Regards, Leonardo ASUS Customer Loyalty US Support