Customer reviews from brother-usa.com
Brother - MFC-J6520DW Wireless All-In-One Printer - Gray
Average customer rating
3.7
(98 Reviews)
Rating breakdown 98 reviews
5 Stars
38
4 Stars
29
3 Stars
8
2 Stars
9
1 Star
14
72%of customers recommend this product.
(
67 out of
93)
Customer Reviews for Brother - MFC-J6520DW Wireless All-In-One Printer - Gray
Customer Rating
5
Love it
on December 25, 2015
Posted by: MikeWestPark
from Cleveland, OH
Very happy with my purchase. No problems so far. Have only used two months, but easy set up.
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com
Customer Rating
4
great machine
on January 5, 2016
Posted by: gr8builder
from California
Very happy with the quality of the printer, the ease of setting it up, and the speed of printing.
Only wish it had a paper tray for the 11x17 so it could print multiples instead of feeding one at a time. Would also be nice to have a extended paper guide for the ledger paper.
Only wish it had a paper tray for the 11x17 so it could print multiples instead of feeding one at a time. Would also be nice to have a extended paper guide for the ledger paper.
I would recommend this to a friend!
Response from brother-usa.comBy Product Manager , January 25, 2016
Thank you for your review. The MFC-J6520DW features an expandable tray that accepts up to 11”x17” in the main tray with a 250-sheet paper capacity. A single sheet bypass tray also accepts up to 11”x17”.
Written by a customer while visiting brother-usa.com
Customer Rating
5
best Printer purchased by far
on February 10, 2016
Posted by: bondrascu
from Seattle, WA
this is the "best" printer we have ever purchased by far. Only had it for a month, but we LOVE IT so far.
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com
Customer Rating
2
photo printing
on April 10, 2017
Posted by: jdwlaw
from New Jersey, United States
I have had no problems printing text files. It has taken me some time to adjust to the document printing totally in the printer before coming out. I do have a problem printing photos. It produces a line going down the picture every 1 1/2 inches. It makes the picture unusable. My recommendation would be based on what you need the printer for.
No, I would not recommend this to a friend.
Written by a customer while visiting brother-usa.com
Customer Rating
1
Installation Process for MFC-J6520DW
on December 24, 2013
Posted by: Anonymous
from Portand, OR
I really liked the MFC-J6520DW for all of it's features. But the installation was (and still is) a nightmare for which I am choosing to stop. I received the unit on a Friday and it took until Sunday to get the network to recognize it. And I was in chat and email conversation with support the whole time. Having two networks, the printer would not recognize the network keys or passwords of either network. It would not accept the WPS pin from the routers. At this point, chat support gave up. I finally force fed it into my router. Then, my Macbook Air recognized it the printer and it worked very well.
While I worked on getting the wireless to work, I tried to install the MAC on the wired LAN connection and this would not work with my MAC as it is running Maverick. For Maverick, you have to go to the web to get the installation components which was piece-meal and difficult to figure out. However, one of my Windows XP platforms did work by wired LAN just fine.
So, abandoning the wired solution to go totally wireless, the XP platform would not properly load the drivers. Again. I had a support person on the phone the whole way and that person finally gave up to send me to some one with more technical knowledge.... but it would be the next day before I could talk with them.
So, I had to trick it by loading the solution software package and then reload the divers. While it connected , the solution software did not respond like it was connected. It would tell me there was no printer while, in fact, it was printing. Another mess.
BTW: This printer will not duplex wired and wireless modes... it is one or the other. So, after three days, I am stopping the madness and taking this back to the seller and buying a competitive unit from a well known maker.
No, I would not recommend this to a friend.
Written by a customer while visiting brother-usa.com
Customer Rating
5
Very please
on February 21, 2015
Posted by: ThePrinceofBoynton
from Florida Boynton
I used to buy HP but most of the time the head fail,
recently I got to dump to printer screen touch, because the head, I decide to buy Brother printer and I'm very please with it, I highly recommend
recently I got to dump to printer screen touch, because the head, I decide to buy Brother printer and I'm very please with it, I highly recommend
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com
Customer Rating
4
Happy with my purchase so far but have some questi
on July 6, 2015
Posted by: Papabear
from Fort Lauderdale, FL
I am overall very satisfied with my purchase. However, I am not totally satisfied with the printing of 11 by 17" color pages which was my primary reason for purchasing this printer. I am not sure if it is the printers fault or if it is a problem that my ink cartridges are getting low, but the output does not come out in the true colors the input had. I still need to experiment with it before I throw in the towel on large page printing.
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com
Customer Rating
1
Not so good
on April 22, 2014
Posted by: dwnothappy
Kept getting a paper jam message. Could not see any paper in machine. Message wouldn't clear after several attempts going through the motions in the troubleshooting section of manual. Called the number and they sent me a new one. Different model, but no user guide or set up manual, and no sofware to put into laptop...so I'm still out of a printer. Called number again and left message to send me these things...Will see what happens.
No, I would not recommend this to a friend.
Written by a customer while visiting brother-usa.com