Customer reviews from brother-usa.com
Brother - MFC-J6520DW Wireless All-In-One Printer - Gray
Average customer rating
3.7
(98 Reviews)
Rating breakdown 98 reviews
5 Stars
38
4 Stars
29
3 Stars
8
2 Stars
9
1 Star
14
72%of customers recommend this product.
(
67 out of
93)
Customer Reviews for Brother - MFC-J6520DW Wireless All-In-One Printer - Gray
Customer Rating
5
Good Purchase
on December 11, 2015
Posted by: Bob72
from Riverside, CA
I'm finding my MFC-J6520DW Brother Printer to be just what I was looking for. So far better then the HP All In One I had before. Took me approximately eight hours to install and set it up (little long), but I haven't had any issues and so far it has performed great!
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com
Customer Rating
4
Extremely nice printer, copier, scanner
on February 19, 2016
Posted by: patrick348
from Harford County, Maryland
This is an extremely nice printer, copier, scanner. I really appreciate the 11 x 17 scanning/copying glass. If I had known when I bought it that it did not do duplex scanning I would have looked for another model that did, but for home use I can get by with this one.
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com
Customer Rating
3
Brother where art thou
on March 9, 2016
Posted by: BrotherAH
A good scanner but print quality is disappointingly low, particularly on photo paper
No, I would not recommend this to a friend.
Written by a customer while visiting brother-usa.com
Customer Rating
1
Bad Printer and bad customer service
on November 8, 2013
Posted by: holly
Bought this machine a several days ago. First time I printed 4x6 pictures they had black lines through them. Emailed customer service back and forth and they told me to clean the rollers which I had already done form a conversation with their chat team. Still no good prints. Finally had to setup an appt. for their customer service to call me (and then they could not guarantee that a person would call when the appt was set up for). They finally got the black lines out of the pictures of course I again had to clean the rollers. Now after 8 pictures I have the black lines again. I feel for the price I should not have an issue with having to clean rollers when I first get a printer. Also after 8 pictures I should not have to clean rollers again. I resent an email to the Brother customer service at 4:09 pm Mountain time. Still no word back from them. Bad printer and bad customer service. Will not buy a Brother printer again. This printer is going back to the store.
No, I would not recommend this to a friend.
Written by a customer while visiting brother-usa.com
Customer Rating
4
Great printer!
on December 18, 2013
Posted by: ORBob
from Portland, Oregon
My old printer (a different brand) died suddenly and I was stuck. After poking around the net and looking at features and reviews, I came upon this printer.
Size was a definite issue also since the printer sits inside a computer desk, next to the tower, under the keyboard tray.
I originally looked at 6920, but the second paper tray made it too tall (ditto with the 6720). So I bought the 6520.
Installation was a breeze, and it works just great.
My only "issue" is the printer's output tray. Since the printer sits under the keyboard tray, my knees are there. This means I will normally keep the output tray closed (i.e., pushed inside the printer). And when I print, I just need to remember to pull it out. This is not a major issue, but becomes major if another family member prints from their laptop over our in-house network. If they don't think to run in to my "man cave" and pull out the output tray, their printed pages spill out onto the floor.
It would be nice if there was some little mechanical gadget inside the printer that would extend the output tray when printing starts.
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com
Customer Rating
4
Great printer so far at a great price
on February 6, 2015
Posted by: SCOOPNJ78
from Nutley, NJ
I love this printer. Great value for the money The only problem so far is that it is very noisey sounds like a freight train. my last Brother printer was a lower priced one, that I worked to death and lasted over 3 years. A lot better than other brands but Brother wont let me tell you the names
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com
Customer Rating
5
Best Machine Ever Purchased
on March 29, 2015
Posted by: Jockomo
from Connecticut
Have owned many printers since 1955, and this one is the best and most useful ever owned
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com
Customer Rating
5
Better Than Expected
on September 18, 2015
Posted by: Carol7
from Atlanta
The printer setup and operation was easier and better than I expected. I recommend it to any home office person.
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com