Customer reviews from brother-usa.com
Brother - MFC-J6520DW Wireless All-In-One Printer - Gray
Average customer rating
3.7
(98 Reviews)
Rating breakdown 98 reviews
5 Stars
38
4 Stars
29
3 Stars
8
2 Stars
9
1 Star
14
72%of customers recommend this product.
(
67 out of
93)
Customer Reviews for Brother - MFC-J6520DW Wireless All-In-One Printer - Gray
Customer Rating
5
More features and very low price
on November 29, 2013
Posted by: PatS
from Rochester, Michigan
This scanner and printer is the best purchase I made this year. For self employed and needing 11 x 17 scanner, I could not believe when I heard about it for such a low price.
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com
Customer Rating
5
Repeat Purchase
on March 21, 2016
Posted by: Tazzard
from California
I had an earlier version Brother Multi-Function printer prior to this version (can't remember the exact number) but my house burned down during the Valley Fire in Lake County, CA, September 2015, a Presidential declared disaster.
I decided to purchase another multi-function printer because of the satisfaction I had with my first printer. The main reason for my repeat choice was the 2-sided printing and wi-fi capability. This printer is simple to set up, priced well and easy to use.
I had one opportunity to contact the "help desk" and was not impressed with their manner of handling my issue. The issue has not effected overall printer functioning so I did not need to follow-up with the help desk at this time. My issue deals with the internet hardwired plug-in failing to work less than 2 months after purchase. I am still dealing with the aftermath of the fire and just didn't need this to deal with as well since the wi-fi works. I will be trying to work with the help desk again and may be updating this review at that time. Hopefully it will be positive.
This is a great working printer and I would recommend it.
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com
Customer Rating
4
Best 11x17 home printer
on June 21, 2015
Posted by: tkasmith
from Fort Bragg, CA
I've had this printer for 6 months. I needed it to scan things like art and music that are bigger than legal size, and to print posters. Pros of this printer are small footprint--it's the same size as most home printers! Also it has an excellent ADF, it's very fast, it bluetooths so I can print with my phone; it has an xxl black cartridge.
Cons primarily are paper jams as you can read about them online. But I figured out if you fan your paper before loading you can avoid most jams. Easy to fix after your first foray into the machine. Sometimes you have to unplug to reset the error message, but no biggie.
If you have it set to 'fast print' it often grabs too many pages, so use 'normal'. It started to print jagged lines, so I reset to custom print alignment and that works. Brother helpline was not helpful on this as they had me go through all the steps I already had done. But the custom setting worked. Another con is the manual feed in back only takes one page and you have to help it grab. Everything goes in sideways so it takes getting used to.
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com
Customer Rating
1
Worst purchase ever
on October 1, 2015
Posted by: Douglasw
from Los angeles Ca
I am very disappointed. I had high hopes for this printer, but it rams through several pieces of paper at once and/or jams waayyy too often. About 40% of my paper gets wasted. Spent may hours on phone with techs - polite but no help. Factory sent me a new/refurbished one - same problems.
No, I would not recommend this to a friend.
Written by a customer while visiting brother-usa.com
Customer Rating
5
Great purchase
on December 2, 2013
Posted by: maiden
from Egg Harbor, NJ
I was very excited to be able to get an 11x17 scanner/printer for so low a price. It does exactly what I needed it for. Great product. It is very versatile and a super addition to all my other office equipment. I have other Brother machines and I am quite satisfied with all Brother products. Keep up the good works! Brother Co.
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com
Customer Rating
5
MFC-J6520DW review
on December 7, 2014
Posted by: MHaas
from Washington, DC
One of the best printers I’ve ever had (in 30 years) and Brother services - both people and policies - are impressive. The printer is easy to understand and use and when I had a problem, Brother walked me through a diagnostic (already done using clear instructions, but they wanted to be sure) and sent a refurbished printer out to arrive two days later. All this is the kind of product and company that builds in loyalty.
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com
Customer Rating
4
Solid purchase
on March 4, 2016
Posted by: CozW
from FortLauderdale, FL
I needed a netter, faster printer for my home office. This one fits the bill nicely. The larger capacity paper tray is a big plus, wi-fi connectivity allows me to print from all my computers and devised easily, and the print speed is great... many times faster than my previous printer.
I was a little disappointed that it did not come with the ledger paper capacity as I was led to believe, but I'll live.
Overall, a good purchase at a very good price.
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com
Customer Rating
2
VERY LOUD
on February 7, 2014
Posted by: HuBee
from OLEAN, NY
I USE THIS PRINTER ALMOST EXCLUSIVELY FOR 11 X 17 PRINTING AND SCANNING SO I HAVE LEDGER STOCK LOADED IN THE TRAY AND USE THE BACK TRAY FOR THE OCCASIONAL 8.5 X 11 PRINTS. I BOUGHT THIS PRINTER TO REPLACE AN OLDER BROTHER MFC6490CW THAT NEEDED A NEW PRINT HEAD. HOME OFFICE B&W PRINT QUALITY IS GOOD BUT THE MACHINE IS VERY LOUD WHEN PRINTING THE 11 X 17'S, MY OLD MACHINE WAS QUITE A BIT QUIETER. YOU PROBABLY WOULD NOT WANT TO USE THIS MACHINE IN A QUIET OFFICE ENVIRONMENT OR YOU'LL BE WAKING UP YOUR CO-WORKERS.
No, I would not recommend this to a friend.
Written by a customer while visiting brother-usa.com