Customer reviews from blackanddeckerappliances.com
Single-Serve Coffeemaker - Black
Average customer rating
3.5
(80 Reviews)
Rating breakdown 80 reviews
5 Stars
30
4 Stars
12
3 Stars
15
2 Stars
12
1 Star
11
61%of customers recommend this product.
(
43 out of
71)
Customer Reviews for Single-Serve Coffeemaker - Black
Customer Rating
5
wow i love it !!!
on April 20, 2018
Posted by: idaalise
from QC, Canada
Gender:Female
never taste a so much good coffee, it is smelling too so great ! And the cup is satisfying me really big mug and since i have i am sorry a little to admit, but i drink coffee non stop i cant resist !!! Thanks my only troubble is i would like to buy a second mug and i dont find just a mug like it !
I would recommend this to a friend!
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
3
Messy
on February 19, 2025
Posted by: Had higher hopes
I’ve used this once a day for about a week and it is messy. Sad it say I will be returning it.
Response from blackanddeckerappliances.comBy Michelle, Consumer Service, February 20, 2025
Thank you for offering your feedback regarding your Black+Decker Single Serve Coffee Maker. I’m sorry to hear of the difficulties you're having with your coffee maker. I have already taken action by documenting your complaint, and I want to fully resolve this issue to your satisfaction. Your coffee maker has a two year warranty. Please reply to the email I’ve sent you from youropinionmatters@spectrumbrands.com so I can address your concerns.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
5
All the features I need
on January 17, 2014
Posted by: louhow
from US Southeast 29073
Gender:Male
I have been extremely pleased with my new CM618 coffee brewer.
Great convenience, ease of use and cleaning.
I have recommended it to a number of acquaintances and
coworkers.
Great convenience, ease of use and cleaning.
I have recommended it to a number of acquaintances and
coworkers.
I would recommend this to a friend!
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
4
Good so far
on October 7, 2014
Posted by: JimBob
from Goochland, VA
Gender:Male
Bought this to replace my 3rd Brew & Go that malfunctioned. Will know more in a year or so.
I would recommend this to a friend!
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
3
Coffeemaker works fine, cup leaks badly
on February 9, 2016
Posted by: jlcarey1
from Cincinnati, OH
Gender:Female
I purchased this from Kohl's. Straight from the box, it brewed perfectly fine. Is a little messy and kind of a pain to clean up, but I don't mind. I do, however, mind that the cup comes with NO SEAL for the lid! There is literally nothing to stop it from leaking right out and all down your front! I can put my mouth up to the side and blow air into the cup between the cup and lid. Really disappointed. I generally like Black & Decker products. I can use the cup...without a lid...which sort of defeats the purpose.
No, I would not recommend this to a friend.
Response from blackanddeckerappliances.comBy Michael, Customer Service, February 10, 2016
Thank you for providing your feedback regarding your Black+Decker CM618. We’re sorry to hear that your coffee mug is leaking. The satisfaction of our customers is very important to us. Please reply to the email we’ve sent you from youropinionmatters@spectrumbrands.com so we can better assist you.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
5
Got rid of my disc brewer after buying this.
on February 10, 2016
Posted by: Joe34
Use this item daily for over a year now and have never had any types of leaks that the other posters have complained about. Honestly I threw away the travel mug that came with it because I only use the Contigo auto seal travel mugs and the regular size of the Contigo fits perfect. The coffee maker has enough water capacity to easily fill my mug with little extra to spare. The coffee basket is also large enough to handle the 3 or 4 scoops of coffee I NEED early in am.
I would recommend this to a friend!
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
5
Well worth the price!!
on February 19, 2016
Posted by: al66
from Minneapolis, MN, United States
Gender:Male
I've had this model for over 2 years and it still works great.
I use my personal mug with a handle.
So far it has only shut off 2-3 times prematurely.
I use my personal mug with a handle.
So far it has only shut off 2-3 times prematurely.
I would recommend this to a friend!
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
1
7 days old
on July 4, 2016
Posted by: Bob T
from Cache Bay Ont Canada
Gender:Male
poor quality will be taking this coffee maker back for a refund
No, I would not recommend this to a friend.
Response from blackanddeckerappliances.comBy Michael, Customer Service, July 6, 2016
Thank you for offering your feedback regarding your Black+Decker CM618. I’m sorry that you were disappointed with your coffee maker. The satisfaction of our customers is vital to us. Please reply to the email I’ve sent you from youropinionmatters@spectrumbrands.com so I can address your concerns.
Written by a customer while visiting blackanddeckerappliances.com