Customer reviews from blackanddeckerappliances.com
Single-Serve Coffeemaker - Black
Average customer rating
3.5
(80 Reviews)
Rating breakdown 80 reviews
5 Stars
30
4 Stars
12
3 Stars
15
2 Stars
12
1 Star
11
61%of customers recommend this product.
(
43 out of
71)
Customer Reviews for Single-Serve Coffeemaker - Black
Customer Rating
1
Coffee all over...
on December 23, 2018
Posted by: jquin1
from PR
Gender:Male
I bought it a month ago, problem is every time I use it coffee grounds end up all over the place. It doesn't matter what kind of coffee I use whether course or fine ground, it ends up flowing all over the inside of coffee maker and in coffee mug. Very, very unsatisfactory results. Coffee filter needs a filter basket cover.
No, I would not recommend this to a friend.
Response from blackanddeckerappliances.comBy Michael, Customer Service, December 27, 2018
Thank you for offering your feedback regarding your Black+Decker CM618. I’m sorry to hear about the trouble you’ve experienced with your coffee maker. I’ve taken action by documenting your complaint, and I want to fully resolve this issue to your satisfaction. Your coffee maker has a two year warranty. Please reply to the email I’ve sent you from youropinionmatters@spectrumbrands.com, so I can address your concerns.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
4
coffee maker has only one draw back, no off switch
on March 31, 2014
Posted by: cplwhiteUSMC
from Smyrna Ga
Gender:Male
Coffee maker is the answer to my wife and my travel needs . The perfect size for suitcase or travel bag . It makes the cup of coffee fast and its hot . can also be used for hot water for tea or instant drinks or food . The reusable filter not only saves money but you don't have to worry with paper filters . The mug is a cheap plastic piece of junk that leaks like a sifter and coffee burns your chin and chest , stains your clothes and wasn't worth the name Black and Decker . Throw it away and get a good 16oz. mug that will fit the maker .
I would recommend this to a friend!
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
1
Doesn't pump even one cup of water
on July 24, 2014
Posted by: oakdalegrandma
from Oakdale, MN, USA
Gender:Female
I have had this product for about 16 weeks and for the first 8 weeks or so worked great. Now it doesn't even make one cup of coffee without having to push the button at least 1 or 2 times for all the water to pump into the cup. It doesn't even get all the coffee wet from the water pumped in so the coffee is weak. I contacted Black and Decker asking if this was an issue and have never heard back. I own many Black and Decker products but this is the worst I've ever had.
No, I would not recommend this to a friend.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
5
Love it!
on January 23, 2015
Posted by: DreaOleMiss
from Oxford, MS, USA
Gender:Female
I'm a college student, in the morning when I'm off to class, this is a quick and easy way to make myself a quick cup of coffee. I recommend buying your own spill proof thermo because the one that comes with this product leaks if you're not careful.
I would recommend this to a friend!
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
3
Good coffee, leaky cup
on March 3, 2015
Posted by: DrDonnaJo
from South Carolina, USA
Gender:Female
Bought two, one for each of my sons. Simple to use, good, hot coffee. But one cup leaked badly around the lid because the lid is missing the soft plastic gasket that seals it to the cup. No replacement available, apparently. However, I didn't like the way you have to mix additives like cream and sugar BEFORE the brewing, with the lid already on, so it's no problem to just use another travel cup that fits the maker, then pop the lid on after.
I would recommend this to a friend!
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
1
Disappointed.
on September 17, 2015
Posted by: golaria
from Fort Worth, TX
Gender:Female
This is my third Black & Decker Single Serve Coffee Maker, and I am very disappointed with this model. It leaks, badly. Today it would only half fill my coffee cup. Every day it is something. As soon as I purchase another Single Serve Coffee Maker, another brand, it will be out with the garbage.
No, I would not recommend this to a friend.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
5
Simple to use
on September 19, 2015
Posted by: Tolani
from Houston, Texas
I like this because it brews fast and the right amount! Compared to the traditional maker, no paper filters, no overbrewing...its simply easy and you can brew 2 different ways. This compliments my lifestyle in every way...its worth buying one for the office
I would recommend this to a friend!
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
5
Use it every day
on January 22, 2017
Posted by: Peggyt1243
from Oakville, ON, Canada
Gender:Female
I bought my coffee maker 3 years ago. I use it every day at least 4 times a day. It is reliable and consistent. I use regular coffee grounds so it is economical and I get fresh brewed coffee instead of coffee that has been sitting. I would never pay for those little pod things. I am going to buy another B&D just as backup.
I would recommend this to a friend!
Written by a customer while visiting blackanddeckerappliances.com