Customer reviews from alencorp.com
HEPA-Fresh Filter for Alen A350 and A375 Air Purifiers - Black
Average customer rating
4.8
(686 Reviews)
Rating breakdown 686 reviews
5 Stars
593
4 Stars
69
3 Stars
13
2 Stars
6
1 Star
5
Customer Reviews for HEPA-Fresh Filter for Alen A350 and A375 Air Purifiers - Black
Customer Rating
5
Great Air Purifier
on July 6, 2017
Posted by: Stephanie M.
Owns this air purifier for years. Works well. 2 large dogs and allergies. Works well for our household.
Written by a customer while visiting alencorp.com
Customer Rating
3
My old A375UV wouldn't turn on with this unless...
on November 26, 2017
Posted by: Fumiko R.
I had old A375UV sitting in my garage for a long time. I live in California and there was a wildfire in north, we are affected for the air quality for a while. So, I took this out, ordered new filter.
I appreciate Allen keeps making this old air purifier's filter available. But when it arrived, my machine didn't turn on. I put my old filter back in, and it turns on.
The problem is that - the rim of new filter replacement is sponge - not solid like old filter I had. Old filter had a solid hard plastic rim, so it was pushing the switch above right of the filter when it's inside so the electricity goes on in the circuit to turn it on. However, with the new filter with sponge rim, it is not pushing strong enough the switch inside.
So, I cut a cardboard in a rectangular shape to fit the bottom of the filter. Once I put the filter in, I inserted the cardboard to make it lift so it'll push the switch. After I did it, then it turns on. I did it just so I can use the machine. Though, since it is a high voltage machine, I wouldn't necessary recommend to do this way unless you have a good material that is not flammable.
I understand that they are hoping it'll catch the dust even better by having sponge rims so it will purify the air more. I would appreciate if Alen could provide a little insert or something that is inflammable. I thought to share this so if there are people had problem turning it on, there's a way to do it.
Written by a customer while visiting alencorp.com
Customer Rating
5
I like it, but it's
on May 10, 2016
Posted by: Roger B.
I like it, but it's really expensive. I have spent more on filters than I have on the air purifier.
Written by a customer while visiting alencorp.com
Customer Rating
5
Great product. We have three
on September 14, 2016
Posted by: Richard M.
Great product. We have three dogs and both of us are smokers. We keep the air purifier in our patio room where we spend about 75% of our time. Keeps the air clean and fresh. Love it.
Written by a customer while visiting alencorp.com
Customer Rating
5
Great air purifier
on December 3, 2018
Posted by: Enos E.
We are very happy with our two Alen air purifiers. I think that the future of air purification will need to become more intelligent. Although our Alen has sensors that seem to work pretty well, it would be great to have much more data on what is actually in the air, and how well the air filtration is working. We have a rumba/iRobot that vacuums the floor. Couldn’t you develop a purification system that is mobile/robotic? Seems like that would really increase the effectiveness of the system if your Alen filters used sensors to move to where the pollutants are highest.
Written by a customer while visiting alencorp.com
Customer Rating
5
fits perfectly - residue from
on June 4, 2016
Posted by: Yvonne W.
fits perfectly - residue from air on previous filter is impressive so it is doing it's job
Written by a customer while visiting alencorp.com
Customer Rating
5
Please with my purchase. Arrived
on May 2, 2015
Posted by: Richard A.
Please with my purchase. Arrived in a timely manner. Customer service reps always helpful and professional.
Written by a customer while visiting alencorp.com
Customer Rating
5
Replacement filter
on November 15, 2017
Posted by: Abby M.
We’ve used Alen filters for years. We depend on them to help avoid sinus infections and prevent asthma flair ups.
Written by a customer while visiting alencorp.com