Customer reviews from Samsung US
Samsung - 64" Class - Plasma - 1080p - 600Hz - Smart - 3D - HDTV
Average customer rating
4.5
(95 Reviews)
Rating breakdown 95 reviews
5 Stars
68
4 Stars
17
3 Stars
3
2 Stars
2
1 Star
5
86%of customers recommend this product.
(
75 out of
87)
Customer Reviews for Samsung - 64" Class - Plasma - 1080p - 600Hz - Smart - 3D - HDTV
Customer Rating
5
Rough start, fine finish - Samsung comes through
on December 5, 2011
Posted by: tvsurfer
from Pleasant Hill, CA
I have not seen a better picture on any TV. But it took some time (nearly 3 months) to get a screen that did not have the peeling problem reported here in reviews and on other pro-audio websites that plagued the early releases of this TV. My first unit had screen peel (the anti-reflective layer applied to top of screen) and Samsung replaced the display component. A week later that new screen was also peeling. After a wait of a few more weeks, Samsung replaced the entire TV with a newly produced (July 2011) unit that I received in August. It has been 4+ months now and no screen peeling. The good news is they appear to have fixed the production problem and they followed through with me to resolve a production defect that hit me twice. While unfortunate while going through it, I was not left feeling frustrated once I'd established communications. I'm very happy with the TV I have now and that Samsung has the creditably I'd hoped for when I chose this TV by standing behind their product.
Pros: Bright display, Realistic color, product support
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Keeps getting better for the BEST 3D HDTV money can buy!!!
on April 6, 2011
Posted by: iButterfingers
from Frisco, TX
Expertise:Intermediate
Last year I bought the 63C8000 and was blown away and needed another TV so it was a no brainer to go the same rout again. The 64D8000 HDTV that is crisper, clearer and show a stunning vibrant picture than ever, with Full 1080p 3D, show the deepest black levels, and only the thinnest plasma around at only 1.5" thin ... then look no further. This TV was made for the movie lover in all of us even better. Now with Bluetooth 3D glasses and a remote that was made for surfing the onboard web browser and Samsung apps. Built in WIFI and combined with the Samsung BD-D6700 3D Bluray player ... WOW!!!!
Samsung has out done themselves again with their line of plasmas. Best TV I ever bought to date and would recommend this to anybody. I was going to get the Panasonic the first go around, but after seeing how Samsung performs and that its much thiner than any plasmas out on the market today. Its a no brainer. The 3D is perfect! No ghosting or any hiccups. AS I stated before Go to your .. no .. run to your nearest favorite retailer and snag yourself one of these. You will be amazed!!!
Samsung has out done themselves again with their line of plasmas. Best TV I ever bought to date and would recommend this to anybody. I was going to get the Panasonic the first go around, but after seeing how Samsung performs and that its much thiner than any plasmas out on the market today. Its a no brainer. The 3D is perfect! No ghosting or any hiccups. AS I stated before Go to your .. no .. run to your nearest favorite retailer and snag yourself one of these. You will be amazed!!!
Pros: Built-in speakers, Bright display, Inexpensive, Durable, Realistic color, Lightweight, ultra thin, sleek design, built in web browser
Cons: none
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Breathtaking Picture, Fantastic 3D!!!
on April 13, 2011
Posted by: Coach81
Expertise:Intermediate
My old set was about 12 years old so I figured it was time for a new TV. After weeks and weeks of extensive research, I decided I wanted the BEST AVAILABLE TV for our living room (limited to under 60:). Well I picked the D8000 59" Plasma and I am thrilled!!! The picture quaility is stunning! Vibrant, colorful, with deep blacks, and wonderful visuals overall. I'm just starting to play with the "Smart TV" feature, my wife was blown away that I could check facebook, twitter, etc all while watching TV!!! The 3D on this TV is amazing as well. Pop in a blu-ray 3D movie and prepare to have your mouth drop open.. and hear your family and friends say "WOW".
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Incredible and incredibly frustrating
on December 6, 2011
Posted by: sdgates
from New York, NY
Expertise:Expert
When I decided to replace my old TV I did my homework by doing tons of research and read tons of reviews. After all of that I ended up buying the PN64D8000 based on all the tons of amazing reviews and testimonials. I have lived with this TV for a while now and I can honestly say that I have never been so disappoint with a "top of the line" product from any brand at any price point as I have been with this TV.
There is no denying that this TV looks beautiful with it's thin edge and it's slim design makes it look more like an LED TV than a plasma. I ended up hanging mine on the wall because the four legged TV stand made me nervous as it was stable side to side but it seemed like it could tip over fairly easily front to back. Extras like the apps in the Samsung Smart Hub are a nice addition but if I am going to surf the web I would rather do it on my laptop and I found that services like Hulu Plus and Netflix had better picture quality when I ran them on my Playstation 3.
At the end of the day I buy a new TV for only one reason - the picture quality and this is where this TV really excelled and really let me down. The characteristics that were called out in all the reviews I read were the overall image resolution and the black level which are both fantastic. However, where this TV really falls down is on it's brightness, overall image consistency and out of the box image settings.
This overall image brightness on this TV is about 20% darker than any other TV I have ever owned so the picture ends up looking dull and doesn't pop off the screen the way I had hoped it would. That overall brightness problem is also complicated by a brightness throttle built into the TV that keeps the picture at or below a fixed intensity. This throttle causes huge consistency problems as some scenes will look perfect and then and you see it kick in when the majority of screen has really light or white content and the TV keeps it from displaying a pure crisp white and instead it throttles it back so you get a muddy light grey. I have spent days researching, tweaking and adjusting every setting on the TV to get this problem to go away and there is simply no way to fix it and it drives me insane. I have also found out that I needed to do even more research to find professional calibration settings to get the color to look good as the out-of-the-box image setting are really awful. I went through 10 to 15 different calibrations before I was able to find one I liked and each one of those calibrations takes about 15 minutes as you have to enter somewhere around 50 different settings. Samsung put the sexy and slim design of this TV ahead of the image quality and for a "top of the line" TV these problems are inexcusable.
Pros: Realistic color, design, smart hub
Cons: Did not meet expectations, picture brightness, out of the box color settings
No, I would not recommend this to a friend.
Features
4
Performance
2
Design
5
Value
3
Written by a customer while visiting Samsung US
Customer Rating
5
Best picture that I have ever seen.
on May 7, 2011
Posted by: Atlasfxr
from Huntsville, AL
Expertise:Expert
This picture is so good that you can see the makeup cover-up on the actors’ zits, blades of grass and any imperfections that exist on a local news set. I did not know that the picture being this much better would show so many things that I did not want to see.. LOL! I am actually painting the chrome base because I find it a distraction while watching the TV. I had eye surgery 20 years ago and I have an annoying starburst with shiny objects but… everyone else loves the chrome base. The bright window next to the TV set has more reflection on this plasma than on my Sony Lycos rear projection that I replaced. That is my only complaint and I am REALLY PICKY!! The apps are way more than I will ever use. The set-up is a snap. The controls are extensive and easy to use. LOVE the remote with the keyboard. I got the Samsung over the Panasonic because of all of the bad reviews I read on Panasonic’s customer service vs. Samsung’s. I bought this online from a Plasma seller and had a wonderful experience. I bought this TV for its awesome 2D picture. I don’t give a rip about the 3D feature. BTW you can check face book and email while watching TV. A Techs dream!.
Pros: Bright display, Inexpensive, Realistic color, Lightweight, apps, features
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great TV but controls can be challenging
on April 8, 2011
Posted by: skier
from Ct
Expertise:Expert
Returned the 63C8000 plasma due to internet connection problems for this model with the built in wi-fi. It made a total difference. What took hours with the previous model took only 10 minutes to connect to the internet. The only problem I incurred was pairing the Qwerty remote to the tv. I followed the directions listed but it wouldn't work. After calling Samsung, they informed me I had to be 6 inches from the TV to pair the remote. I actually had to stand in front of the samsung label on the tv and pair. It did work without issue. Using the web browser has been challenging with the remote. I'm hoping over time I get used to it. After having it for only 3 days I do love it. The 3D is amazing and streaming is pretty sweet
Pros: Bright display, plenty of apps, easy to use
I would recommend this to a friend!
Features
4
Performance
4
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Picture Great, Features not all Available
on August 21, 2011
Posted by: BigDturk
from Orange, Texas
The picture quality is excellent. However cannot connect to the internet even after a week of trying and enlisting expert help, Three PC in my house have successfully connected to the network, but the TV cannot. Also don't like the menu as it disappears too quickly and several tries have to be made before I get the results wanted. Don't like the way the system gives priority to the DVD and changes the video input without my permission.
Pros: Bright display, Realistic color
Cons: menue does not stay active long enough, cannot connect to my home network
I would recommend this to a friend!
Features
4
Performance
5
Design
4
Value
3
Written by a customer while visiting Samsung US
Customer Rating
3
not suitable for home theather
on December 23, 2011
Posted by: HDTVGuy
from Chicago, IL
Expertise:Expert
The picture is gorgeous. However, when sitting in normal position (8 ft away), there's a soft but audible hum that is distracting during quiet movies. It basically ruins the home theater experience. Very disappointed that after so much attention was given to picture quality, the rest of the design / construction is inferior. According to an expert who came to look at my TV, the humming noise is coming from the 3 internal power supplies.
The SmartApps are too cumbersome to navigate and too slow to make use of everyday.
Pros: Realistic color, Lightweight
Cons: Poor quality, Did not meet expectations, distracting buzzing sound
No, I would not recommend this to a friend.
Features
4
Performance
1
Design
2
Value
1
Written by a customer while visiting Samsung US