Customer Reviews for HoMedics - SoundSpa Sound Machine
Customer Rating
1
Knob has a short
on May 18, 2018
Posted by: Ellan
from Alabama
Length of ownership:6 months
I bought this for my newborn last year. Less than 1 year later it will randomly turn off. My sister also has two of these and they do the same thing.
No, I would not recommend this to a friend.
Written by a customer while visiting homedics.com
Customer Rating
1
Started making awful noises after 2-3 weeks of use
on October 26, 2018
Posted by: SueP
from The Villages, FL
Length of ownership:1 month
I bought this and of course threw out all the packaging and receipts thinking I would have it forever. Well after 2-3 weeks it has started making an awful noise after about 30 minutes and wakes me up. Also has an odd clicking noise with the stream and rain options
No, I would not recommend this to a friend.
Response from homedics.comBy John, Consumer Relations, October 26, 2018
We are sorry to hear this. Please contact Consumer Relations at 1-800-466-3342 so we may assist you.
Written by a customer while visiting homedics.com
Customer Rating
1
Poor
on July 29, 2019
Posted by: James34
from Carmel, Indiana
Length of ownership:3 months
I bought this 3 months ago and now it does not work. The sounds are all staticky.
No, I would not recommend this to a friend.
Response from homedics.comBy John, Consumer Relations, July 30, 2019
We are sorry to hear this. Please contact Consumer Relations at 1-800-466-3342 Monday through Friday 8:30 a.m. to 7:00 p.m. EST for assistance.
Written by a customer while visiting homedics.com
Customer Rating
2
This model is not reliable
on August 4, 2019
Posted by: Dani2
from Maine
Length of ownership:6 months
We’ve had a homemedic rejuvenate for over 3 years. When my son was born we bought the soundspa when he went into his own room. I’m disappointed to say after less than 6 months it sometimes does not turn on or randomly stops for no reason. I usually don’t write reviews however as a mom, I read them! I would not purchase this model again.
No, I would not recommend this to a friend.
Response from homedics.comBy John, Consumer Relations, August 6, 2019
We are sorry to hear this. Please contact Consumer Relations at 1-800-466-3342 Monday through Friday 8:30 a.m. to 7:00 p.m. EST for assistance.
I’ve used homedics sound machines for over 15 years and I love them. They help my grandchildren and I sleep much better at night with comforting sounds!
I received my SoundSpa just a few days ago and it is working great. It is very light so I can see how you can transport it easily if going on a trip. I use mine for better sleeping at night. I love the summer night and thunder options but all options sound like they are happening right outside your window. well worth the money!
I have had terrible insomnia for a long time, made far worse by crazy Covid nightmares. I’m sleeping so much better ever since I got this product, I love it! I highly recommend it.