Customer reviews from homedics.com
HoMedics - SoundSpa Sound Machine
Average customer rating
3.9
(117 Reviews)
Rating breakdown 117 reviews
5 Stars
71
4 Stars
10
3 Stars
7
2 Stars
8
1 Star
21
78%of customers recommend this product.
(
76 out of
98)
Customer Reviews for HoMedics - SoundSpa Sound Machine
Posted by: Lisa H
Verified Purchase:Yes
I bought this one to replace the one I bought from homedics in 2001, it still worked but was a little worse for wear being 24 yrs old. Great product, very good quality.
Written by a customer while visiting homedics.com
Posted by: Brooke S
from Akron, OH
Verified Purchase:Yes
Not too sure how it is, because I gave it a a Christmas gift to a friend!
I would recommend this to a friend!
Written by a customer while visiting homedics.com
Customer Rating
1
Volume button does not work properly after about 6
on February 24, 2025
Posted by: Rusty69
I have 2 of these and the volume button on both of them does not work properly. It worked good for about 6 months and now I have to spray it with electrical cleaner just to make it work properly. I would not recommend this as I have problems with both of them.
No, I would not recommend this to a friend.
Response from homedics.comBy Consumer Relations, February 28, 2025
Thank you for sharing your experience with the SS-2000. We’re sorry to hear that you’re having issues with the volume button on both units. That’s certainly not the experience we want for our customers. Your feedback is valuable. Please reach out to our consumer relations team so we can assist you further. We appreciate your support and hope to find a solution that works for you!"
Written by a customer while visiting homedics.com
Posted by: Evy R
from Tucson, AZ
Verified Purchase:Yes
I was amazed at how significantly it has made a positive impact on my sleeping patterns. I am so grateful.
I would recommend this to a friend!
Written by a customer while visiting homedics.com
Customer Rating
2
Broke after 30 days.
on March 16, 2026
Posted by: Jerry Parent
from Michigan
I’ve only had this sound machine for a month and it has stopped working. It does not shut off when a run time is scheduled. I have unplugged it and plugged it back in. Nothing helps.
No, I would not recommend this to a friend.
Written by a customer while visiting homedics.com