Customer reviews from homedics.com
HoMedics - SoundSpa Sound Machine
Average customer rating
3.9
(115 Reviews)
Rating breakdown 115 reviews
5 Stars
70
4 Stars
10
3 Stars
7
2 Stars
7
1 Star
21
78%of customers recommend this product.
(
76 out of
97)
Customer Reviews for HoMedics - SoundSpa Sound Machine
Posted by: MinnietheMoocher
from NYC
Length of ownership:1 week
Verified Purchase:Yes
It's light enough to be a good travel sound; very reasonably priced; has a range of sounds; came fast; and it's like a cute miniature flying saucer. What's not to like?
I would recommend this to a friend!
Written by a customer while visiting homedics.com
Posted by: Train
from Quincy MA
Length of ownership:1 week
Verified Purchase:Yes
Been using this item for three nights and I have never slept better.
I would recommend this to a friend!
Written by a customer while visiting homedics.com
Posted by: Beach
from Ny
Verified Purchase:Yes
I bought two love them but one was faulty one of the sounds don't work. To lazy to return
I would recommend this to a friend!
Response from homedics.comBy Consumer Relations, May 29, 2020
We are sorry to hear this. Please contact Consumer Relations at 1-800-466-3342 Monday through Friday 8:30 a.m. to 7:00 p.m. EST or email cservice@homedics.com for assistance.
Written by a customer while visiting homedics.com
Posted by: Nuray
from Minesota
Length of ownership:1 month
Verified Purchase:Yes
Product is very helpful for sleep time, I just wish the volume could go up higher.
I would recommend this to a friend!
Written by a customer while visiting homedics.com
Customer Rating
2
White noise is not pure
on August 19, 2022
Posted by: CarlosQ
from PA
Length of ownership:1 month
We bought it for the white noise but after playing it for a long time you can detect a pattern in the background like a squeaky machine that bothers you all night!
Response from homedics.comBy Consumer Relations, August 22, 2022
Thank you for the review.
We take our consumers feedback seriously, we will be sure to pass your comments along to our product team! If you have any questions or need assistance with your SoundSpa, please contact us at 1-800-466-3342. Our hours are 8:30 a.m. to 5:00 p.m. Eastern Time. Or email us directly at cservice@homedics.com
We take our consumers feedback seriously, we will be sure to pass your comments along to our product team! If you have any questions or need assistance with your SoundSpa, please contact us at 1-800-466-3342. Our hours are 8:30 a.m. to 5:00 p.m. Eastern Time. Or email us directly at cservice@homedics.com
Written by a customer while visiting homedics.com
Posted by: MTnorth
Length of ownership:1 month
Verified Purchase:Yes
This works but sound has a lot of static. The AC cord did not work, but batteries work fine. The green light is quite annoying so you need to find something to cover it up.
Written by a customer while visiting homedics.com
Posted by: Rainless
Length of ownership:1 month
Verified Purchase:Yes
The rain doesn’t sound like rain. Too much mechanical sound.
Written by a customer while visiting homedics.com
Customer Rating
1
Not great
on June 8, 2024
Posted by: Court557
from St. Louis
Length of ownership:1 month
The sound is not very loud! We had the same machine for four years and it’s amazing. We bought another one for our baby and it is very loud. Four feet from our bed and you can hardly hear it. Very disappointed!
No, I would not recommend this to a friend.
Response from homedics.comBy Consumer Relations, August 16, 2024
Thank you for your feedback. We’re sorry to hear that the sound level of the new unit didn’t meet your expectations, especially since you had such a positive experience with your previous machine. We understand how important it is for this product to perform well, especially for your baby.
Please reach out to our consumer relations support team at 1-800-466-3342 so we can troubleshoot the issue or discuss possible solutions.
Please reach out to our consumer relations support team at 1-800-466-3342 so we can troubleshoot the issue or discuss possible solutions.
Written by a customer while visiting homedics.com