Customer reviews from HRBlock
H&R Block Tax Software Deluxe: Homeowners/Investors Federal - Mac/Windows
Average customer rating
4
(118 Reviews)
Rating breakdown 118 reviews
5 Stars
72
4 Stars
8
3 Stars
15
2 Stars
9
1 Star
14
73%of customers recommend this product.
(
81 out of
111)
Customer Reviews for H&R Block Tax Software Deluxe: Homeowners/Investors Federal - Mac/Windows
Customer Rating
5
I'm so glad I have previous years to look back on.
on April 3, 2025
Posted by: Rita1956
from Healdton, OK
It makes it easier to find needed info for current year. Calling help line when I needed info was great...making it less hectic.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Tra, Social Media Department, April 3, 2025
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
1
Poor setup
on April 4, 2025
Posted by: SheShed52
from Navarre, FL
This is the worse software I have ever used. You have to keep going through the whole program to get to the end even when you make a single adjustment. Last year was much better.
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Sean, Social Media Team, April 4, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
3
Failure
on April 7, 2025
Posted by: Granny123
from Pennsylvania
Couldn’t file on the last day. Had to file somewhere else
Pros: Maximizes refund
Cons: Time consuming
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Andrea, Social Media Team, April 7, 2025
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock
Customer Rating
2
Needs Improvement ..
on April 7, 2025
Posted by: Finias
from 20878
I bought the SW again this year...but maybe never again.
Last year....a 1099NEC was double counted on the return I was doing.
This year .... I found no way to enter a 1099C.
The quality control gets worse every year.
Last year....a 1099NEC was double counted on the return I was doing.
This year .... I found no way to enter a 1099C.
The quality control gets worse every year.
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Social Media Dept-Abbie, April 8, 2025
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock
Customer Rating
5
Easy to use
on April 16, 2025
Posted by: Kelly 513 6
from Cincinnati Ohio
I am so happy I brought to software it was great to use and easy to follow.
Pros: Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Joy, Social Media Department, April 17, 2025
Thank you for your positive feedback! We're thrilled to hear that you had a great experience. Your feedback is greatly appreciated, and we're thankful for your business. We hope to see you again soon at H&R Block!
Written by a customer while visiting HRBlock
Customer Rating
2
2024 IncomeTax
on June 17, 2025
Posted by: Alina2024
The result indicated that I was owed $1,214.00 on my state income and only $16.00 was returned to me.
Cons: Time consuming, Doesn't maximize refund, Hard to prepare
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Andrea, Social Media Team, June 17, 2025
Thank you for taking time to provide feedback! We’d like the opportunity to work with you to address any concerns and ensure your complete satisfaction. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
5
1065 H & R Deluxe Software
on July 28, 2025
Posted by: David 2019
from Daly City, CA
Simple to use and time preservation to submit forms.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Amy, Social Media Department, July 29, 2025
Hi [Reviewer Name], thank you for sharing your positive experience with us! We're thrilled to hear that you found the program simple to use and it saved you time! Your feedback is greatly appreciated, and we're grateful for your business. We look forward to serving you again soon!
Written by a customer while visiting HRBlock
Ratings-Only Reviews
Based on the average of (31) ratings-only reviews
Overall Customer Rating
4.6
Would recommend? Yes
(
25 out of
29)
Value
4.6