Customer reviews from maytag.com
Maytag - 21.7 Cu. Ft. French Door Refrigerator - White
Average customer rating
4.4
(1,090 Reviews)
Rating breakdown 1,090 reviews
5 Stars
630
4 Stars
326
3 Stars
94
2 Stars
22
1 Star
18
90%of customers recommend this product.
(
951 out of
1,060)
Customer Reviews for Maytag - 21.7 Cu. Ft. French Door Refrigerator - White
Customer Rating
1
Ice maker problems
on November 30, 2017
Posted by: Marty123
from St. Charles, IL, United States
Gender:Male
[This review was collected as part of a promotion.] Ice maker is the biggest problem. Very dangerous with ice all over the floor. There us no way to get all of ice in glass. Other problem is moisture on door edge. So bad you have to run edge heater to stop water build up.
No, I would not recommend this to a friend.
Response from maytag.comBy BESSFR, Social Media, December 1, 2017
Hello Marty123: Thank you for contacting Maytag regarding your Refrigerator concern. We are happy to look into your concerns but we will need your model and serial number, your address, your user ID (Marty123), your Review ID Number (200745484), and date of purchase emailed to Maytag_Reviews@Maytag.com.
Written by a customer while visiting maytag.com
Customer Rating
1
Ice dispenser
on October 7, 2017
Posted by: Melted ice mopper!
from Fort Worth, Texas
Verified Purchase:No
Would never have bought this Maytag had I known that I would have to keep a towel on the floor to mop up ice that erratically comes out!
No, I would not recommend this to a friend.
Response from maytag.comBy maytagbrand, maytagbrand, November 1, 2017
Melted Ice Mopper!:Thank you for your review.We would like to inquire further about your review with you. Please respond back to this email address Maytag_Reviews@Maytag.com with your name, user id (Melted Ice Mopper!), user # (117729653), phone number, street address, zip code, reviewer name, model & serial number, and date of purchase on the appliance.We look forward to your reply.Thank you,Kristin S.
Written by a customer while visiting maytag.com
Customer Rating
1
Garbage
on April 18, 2019
Posted by: Spoonge
from Oregon
Uneven cooling, plastic parts are cheap and break and are not cover by any extended warranty. The gasket tears easily. The ice maker shoots ice everywhere. The handle came loose. I already had a repairman out twice for this refrigerator. Worst refrigerator I have ever owned.
No, I would not recommend this to a friend.
Response from maytag.comBy wilsoae, social care, April 19, 2019
Hi Spoonge, we're very sorry to hear about the problem with the Ice Maker on the Refrigerator. Please reach out to us directly at 1-800-344-1274, via Facebook https://www.facebook.com/maytag or Twitter @MaytagCare. Let’s see what we can do for you!
Written by a customer while visiting maytag.com
Customer Rating
5
So far, love it!
on November 15, 2018
Posted by: tish42
from Chelsea, MI
Gender:Female
[This review was collected as part of a promotion.] Have had this fridge for about 3 wks. Love it! I like some other reviewers had limited space dimensions so was limited on what I could get. This was it!
Design, interior space fridge and freezer can to me hold a lot of groceries.
This is my first in the door filtered water and ice. I love it, wish I could have had one years ago. Better late than never :)
In reading the reviews before I purchased, people did complain about the ice spitting out, that is true. However, I have been able to maneuver it in such a way, not a problem really, but you do have to think and strategically remove your cup as you release pressure on the ice button. What I realize is, is that the area should have been deeper, so you can release the button with cup in place. Just not enough room, and yes ice will tumble out and hit the floor. And you shouldn't have to think about it. Other than that, water is cold enough, and love that the ice and water are filtered. My only other negative is the cost to replace the water filter, really $50.00? Think those should be a sale item always!! JMO
Design, interior space fridge and freezer can to me hold a lot of groceries.
This is my first in the door filtered water and ice. I love it, wish I could have had one years ago. Better late than never :)
In reading the reviews before I purchased, people did complain about the ice spitting out, that is true. However, I have been able to maneuver it in such a way, not a problem really, but you do have to think and strategically remove your cup as you release pressure on the ice button. What I realize is, is that the area should have been deeper, so you can release the button with cup in place. Just not enough room, and yes ice will tumble out and hit the floor. And you shouldn't have to think about it. Other than that, water is cold enough, and love that the ice and water are filtered. My only other negative is the cost to replace the water filter, really $50.00? Think those should be a sale item always!! JMO
I would recommend this to a friend!
Written by a customer while visiting maytag.com
Customer Rating
3
Fair prce for what you get
on July 18, 2017
Posted by: Anonymous
from Florida
[This review was collected as part of a promotion.] I purchased this unit because I was very limited on the size that would fit in my current space. Wanted to have Ice and water in the door. My only complaint about this unit is the ice dispensing hole is way to big and even when you hold a glass up close ice gets blown all over the floor. My fix was to fabricate a funnel to go inside of the chute direct the ice
I would recommend this to a friend!
Written by a customer while visiting maytag.com
Customer Rating
4
Better then average
on June 20, 2018
Posted by: Snap1019
from Florida
Gender:Female
[This review was collected as part of a promotion.] I bought it after returning a larger one which I viewed in the store that was bigger & didn’t fit at the delivery. I could only look at a website and not a actual model. The fridge drawers annoy me b/c they don’t slide open & close easily and get caught on the marker for humidity control. Not as much door storage space as I was used to but I’m getting used it it love, love, love the freezer size & dividers/drawers. The water & ice maker dispenser on the outside is ok. Would like more holding space for ice but like that I can access this from the outside. Lastly, I couldn’t figure why the left side top door kept dripping water from the inside when I would open it. Finally figured out there is a button on the front you push which warms this to stop humidity control. This takes more energy to run it & $$ our of my pocket! Overall, I really like the upgrade.
I would recommend this to a friend!
Written by a customer while visiting maytag.com
Customer Rating
5
I LOVE my Refrigerator
on December 3, 2018
Posted by: tlpinbcc
from Phoenix, Arizona
Gender:Female
[This review was collected as part of a promotion.] I am a paraplegic and love all of my ADA Maytag Appliances! I specifically purchased all of my new kitchen appliances and the easiest to use is the Fridge. As an ADA compliant appliance I was so pleased to finally be able to reach everything easily and love the pull our freezer drawer. I can reach to the back with ease and the filtered water and ice cubes are awesome. Used the humidity control during monsoon season and was amazed at the function results. My fruit and veggies stay fresh for weeks. What an awesome machine and quality of life improvement for me!
Trying to reduce my energy was also a factor in buying my Maytag appliances as they will shutdown automatically and run very efficiently. My dream home complete!
Trying to reduce my energy was also a factor in buying my Maytag appliances as they will shutdown automatically and run very efficiently. My dream home complete!
I would recommend this to a friend!
Written by a customer while visiting maytag.com
Customer Rating
2
Cheaply Made
on March 27, 2019
Posted by: Moose321
from Harrison, Ohio
Gender:Female
We bought this 6 months ago and within the first 2 months the door to the pull-out drawer broke. This is the most expensive refrigerator we ever purchased and yet it is made so cheap. Your afraid to touch anything. We have never had an outside door water and ice dispenser. Well I'm not impressed. We have never gotten ice out that half of it doesn't fall on the floor. Now the water dispenser isn't working and the instruction booklet said the filter probably needs to be changed. So now myself and my husband have both tried to remove the filter. Impossible! Can't get it out. Even put on rubber gloves to get a better grip, but no luck! So bottom line "NO WATER". Not a happy consumer!!
No, I would not recommend this to a friend.
Response from maytag.comBy wilsoae, social care, April 1, 2019
Hi Moose321, we're very sorry to hear about the problem with the Water Dispenser and Filter. We regret to hear that your Refrigerator is not living up to your standards and are happy to look into this with you. Please reach out to us directly at 1-800-344-1274, via Facebook https://www.facebook.com/maytag or Twitter @MaytagCare. Let’s see what we can do for you!
Written by a customer while visiting maytag.com