Customer reviews from whirlpool.com
Whirlpool - 26.3 Cu. Ft. Side-by-Side Refrigerator with Thru-the-Door Ice and Water - White
Average customer rating
4.3
(634 Reviews)
Rating breakdown 634 reviews
5 Stars
326
4 Stars
212
3 Stars
56
2 Stars
24
1 Star
16
87%of customers recommend this product.
(
540 out of
620)
Customer Reviews for Whirlpool - 26.3 Cu. Ft. Side-by-Side Refrigerator with Thru-the-Door Ice and Water - White
Customer Rating
1
Worst purchase ever
on April 30, 2018
Posted by: Mriz728
from Gardena CA
Gender:Female
I bought this refrigerator about 5 years ago and it worked perfect for 6 months after that it breaks down every 4 months. We've the damper replaced twice, the compresor replace the ice maker replace 3 times and so on. Every 4 months we have to replace something. I do not recommend this product worst product ever that whirlpool has made.
No, I would not recommend this to a friend.
Response from whirlpool.comBy BESSFR, Social Care , May 1, 2018
Hello Mriz728, thank you for contacting Whirlpool regarding your appliance concern. We are happy to look into your concerns but we will need your model and serial number, your address, your user ID (Mriz728), your Review ID Number (206549818), and date of purchase emailed to Whirlpool_Reviews@Whirlpool.com.
Written by a customer while visiting whirlpool.com
Customer Rating
1
Didn’t Last Three Years
on February 13, 2019
Posted by: FiveCrazyKids
from Ottawa, Wisconsin
Gender:Female
[This review was collected as part of a promotion.] The ice maker stopped working properly within two years (yes, filters have been changed, water lines checked, general care maintained) and now no longer produces ice at all. The refrigerator began freezing food at the “recommended” temperature after about two years. Three years on, the problems have only gotten worse: the ice maker doesn’t work at all, the water dispenser no longer works, we’ve got major ice build-up in the refrigerator, and all our refrigerated food is frozen (vegetables and fruit are ruined if put in fridge and we have to thaw other products - milk, juice, condiments, etc - before using). Obviously we’re in the market for a new refrigerator just three years after purchasing a brand new one. Don’t buy!
No, I would not recommend this to a friend.
Response from whirlpool.comBy wilsoae, social care, February 15, 2019
We're sorry to hear about the problems with the Refrigerator, FiveCrazyKids. We would be happy to review the problem with you. We ask that you email us at Whirlpool_reviews@Whirlpool.com with the model and serial number as well as your contact information (street address and best contact telephone number) and the Review ID. We also ask that you provide us with a brief description of the problem. Thank you for the review!
Whirlpool® Social Care Team
Whirlpool® Social Care Team
Written by a customer while visiting whirlpool.com