Customer reviews from philips.com
Philips - Portable Speaker - Black
Average customer rating
2.6 out of 5
2.6
(5 Reviews)
Open Ratings Snapshot
Rating breakdown 5 reviews
5 Stars
2
4 Stars
0
3 Stars
0
2 Stars
0
1 Star
3
40%of customers recommend this product. 
(
2 out of 5
)
Best Buy Privacy Policy
Customer Reviews for Philips - Portable Speaker - Black
Customer Rating
1 out of 5
1
better off without it
on October 25, 2013
Posted by: whatever10000
Gender:Male
I was disappointed in that my cell phone's speaker is louder & sounds better then this product. I bought it to try & improve the listening experience and instead it made it worse.
No, I would not recommend this to a friend.
Response from philips.comBy TBPhilips WebcareOctober 28, 2013
Hello, we are sorry to know that the Philips Portable speaker did not meet your expectations. The Speaker fills your world with rich, dynamic sound. However, you are welcome to call our consumer care team on the following link: http://philips.to/1dF3e4K under Universal Remote Controls, Antenna's, Headphones and other Accessories section.
Written by a customer while visiting philips.com
Customer Rating
5 out of 5
5
amazing !!
on March 8, 2014
Posted by: mirmir
Gender:Female
i love this product . i bought it for a great price and used it for a while and eventually gave it away as a gift to a good relative that needed a speaker. but i missed it so much that i wanted to buy another one . the sound is super great and goes LOUD! i would recommend it to anyone !!
Pros: everything
Cons: iphone / ipod has to be sideways
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
1 out of 5
1
Cheap
on January 5, 2015
Posted by: well
Sounds like a cell phone's speaker.
Not rechargeable.
3.5mm plug awkward to use on some phones.
No, I would not recommend this to a friend.
Written by a customer while visiting philips.com
Customer Rating
5 out of 5
5
Premium Quality at a Great Price!
on October 20, 2015
Posted by: greatproduct1234
Gender:Male
For anyone who wants a speaker with good sound at a great price. The AAA batteries rather than a rechargeable built in battery is great, as you can change them out when ever they run out! Easy to use, and has an indicator light, so you know when the speaker is turned on and ready! Really satisfied with this product!
Pros: good sound, easy to use, durable build, uses aaa batteries
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
1 out of 5
1
No sound from the speaker
on December 16, 2017
Posted by: Girlxo
Gender:Female
[This review was collected as part of a promotion.] Connected to my smartphone and was unable to hear
anything but a whisper. It doesn't play any sound from the speaker at all. Very disappointed in the product.
No, I would not recommend this to a friend.
Response from philips.comBy AbdoulPhilips Sound WebcareDecember 20, 2017
Hi,

Thank you for your feedback, it is greatly appreciated. Sorry to hear you've had this experience with your Philips Portable Speaker, this is not how we would like for you to feel. Could we ask you to make sure you have brand New batteries installed in the unit and that the connection with the Aux port is proper and have the volume fully increased on your device.

If this still persists, please note, our Portable speakers carry a 1 year warranty from the date of purchase on your receipt. You can contact our customer support center (https://www.usa.philips.com/c-w/support-home/support-contact-page.html) where our agents will be more than glad to assist you with any claims.

Kind regards,
Philips Sound Webcare - Abdoul
Written by a customer while visiting philips.com