Never holds a charge... Very disappointed with this product.. Hoping to get a replacement or my money back :(
No, I would not recommend this to a friend.
Response from RemingtonProducts.comBy Customer Service, April 29, 2014
Thank you for contacting Remington. We apologize for any inconvenience this has caused you. We rely heavily on feedback and input of all our customers, you are very important to us. Please contact us at 800-736-4648, M-F, 8 – 4 central time so we can help resolve the problem you are experiencing.
Written by a customer while visiting RemingtonProducts.com
Customer Rating
1
Buy a better trimmer
on May 5, 2014
Posted by: TheOtherSteven
from Montreal, QC, Canada
Gender:Male
You wake up in the morning. You have to get to work. You pull out your Remington PG 6020, and get half way across your face, when the battery dies.
"No problem," you think, "I'll just plug it in and finish the other half of my face."
You find the cord, plug it in, and see the green lights turn on. You turn the trimmer on, the green lights go out, the trimmer makes another last dying buzz and stops. You flip the switch off. The green lights come back on.
You sit at home, late for work, with half of your face shaved, hoping that it doesn't actually take the 14 hours to charge that was recommended to you when you called "800-736-4648, M-F, 8 – 4 central time".
But you'll never know how long it takes to charge, because the charging light never goes out.
No, I would not recommend this to a friend.
Response from RemingtonProducts.comBy Customer Service, May 5, 2014
Thank you for contacting Remington. We apologize for any inconvenience this has caused you. We rely heavily on feedback and input of all our customers, you are very important to us. Please contact us at 800-736-4648, M-F, 8 – 4 central time so we can help resolve the problem you are experiencing.
Written by a customer while visiting RemingtonProducts.com
Customer Rating
1
Very Disappointed!!!!
on May 13, 2014
Posted by: IamDani
Gender:Female
The kids and I bought this for my husband for his birthday. It seemed to work OK the first few times. Then after about a week it just stopped holding a charge. It literally lasts about a minute or 2? What a waste of money! Plus my husband is out of his gift. The kids feel bad they got him something that doesn't work. The only good thing about this product is the different attachments. But I guess it doesn't matter if the item doesn't work. Very disappointed!!
No, I would not recommend this to a friend.
Response from RemingtonProducts.comBy Customer Service, May 14, 2014
Thank you for contacting Remington. We apologize for any inconvenience this has caused you. We rely heavily on feedback and input of all our customers, you are very important to us. Please contact us at 800-736-4648, M-F, 8 – 4 central time so we can help resolve the problem you are experiencing.
Written by a customer while visiting RemingtonProducts.com
Customer Rating
3
Not a bad product
on May 13, 2014
Posted by: Steve76
from Fort Worth, TX, USA
Gender:Male
I like using this product because it's quick when I'm in a rush. I leave mine on a charger so I don't have battery issues that I have read in other reviews. The one problem I found was the large shaver head doesn't work. The motor runs, but the blade doesn't move. This happened about a couple weeks after I got it. That is disappointing because that's the one I would use the most. I am hoping to either get a replacement part or my money back.
I would recommend this to a friend!
Response from RemingtonProducts.comBy Customer service, May 14, 2014
Thank you for contacting Remington. We apologize for any inconvenience this has caused you. We rely heavily on feedback and input of all our customers, you are very important to us. Please contact us at 800-736-4648, M-F, 8 – 4 central time so we can help resolve the problem you are experiencing.
Written by a customer while visiting RemingtonProducts.com
Customer Rating
2
Worked fine when I purchased it...
on May 19, 2014
Posted by: Quikxfl
... Until about 6 months in. Does not hold charge despite lighting up, or simply does not run anymore. Very disappointed, as it seemed to do the job immediately after purchase. Attachments are fine. For the price it was a steal, but not if you have to replace or discard due to mechanical deficiencies.
No, I would not recommend this to a friend.
Response from RemingtonProducts.comBy Customer Service, May 21, 2014
Thank you for contacting Remington. We apologize for any inconvenience this has caused you. We rely heavily on feedback and input of all our customers, you are very important to us. Please contact us at 800-736-4648, M-F, 8 – 4 central time so we can help resolve the problem you are experiencing
Written by a customer while visiting RemingtonProducts.com
Customer Rating
1
disapointed
on June 17, 2014
Posted by: pamcakes46
from iowa
Gender:Female
Was happy at first with this product, until it wouldn't hold a charge anymore, even after being plugged in. I also noticed the blades are dull. I will not buy Remington again.
No, I would not recommend this to a friend.
Response from RemingtonProducts.comBy Customer Service, June 20, 2014
Hi __________thank you for providing your feedback regarding your Remington product. We are sorry that our product did not meet your expectations and want to ensure your concerns are resolved. Please contact us at contactus@remingtonproducts.com and reference your email address so that we may better assist you.
Written by a customer while visiting RemingtonProducts.com
Customer Rating
3
The all-in-1 Grooming System works fair.
on June 24, 2014
Posted by: stronghand
from Miami, FL, USA
Gender:Male
The all-in-1 Grooming System works fair. The only item I believe should be added is a cleaning brush. In addition, the speed of the trimmer is lower than expected. I would like to try another one, just like this one, to observe the speed. The system I have may have a faulty battery. I allowed the battery to charge for the suggested time, but I believe the battery power isn’t functioning at maximum output.
No, I would not recommend this to a friend.
Response from RemingtonProducts.comBy Customer Service, June 27, 2014
Hi stronghand, thank you for providing your feedback regarding your Remington product. We are sorry that our product did not meet your expectations and want to ensure your concerns are resolved. Please contact us at contactus@remingtonproducts.com so that we may better assist you.
Written by a customer while visiting RemingtonProducts.com
Customer Rating
1
Terrible battery quality
on July 2, 2014
Posted by: Ben01
from Massachusetts, USA
Gender:Male
This product worked well for the 5 minutes or so of charge that it initially held. However, after just the third use, the battery will only hold a charge for 10-20 SECONDS. This trimmer is basically useless now, and judging from past reviews, this is a fairly common problem.
No, I would not recommend this to a friend.
Response from RemingtonProducts.comBy Customer Service, July 9, 2014
We are sorry that our product did not meet your expectations and we want to ensure your concerns are resolved. Please contact us at Contactus@remingtonproducts.com
Written by a customer while visiting RemingtonProducts.com